We are going to be changing our domain name next year due to federal requirements. We must move to a .gov domain name in order to communicate with state and federal agencies. Our AD domain name will change, along with our email server domain. In order…

Hi, I'm new to sophos, I'm currently setting up an advanced mail service account. and I'm having some problems when receiving emails, some are rejected and I get an email from sophos failure reason: : host said: 550 5.1.1 198.154.181.158 is not allowed…

Hi, Just wanted to ask if someone already tried integrating Sophos CEMA MailFlow Deployment ( Email Groups will be used due to limited licenses) with M365 Hybrid (M365 and Onprem Exchange)? Thank you!

Hello everyone, I have had the opportunity to implement Sophos Central Email Security in Mailflow and Gateway mode, always using only 1 mail server in office365 and exchange. However, I wonder how the implementation would be if I had a client who uses…

As the Subject line says, I changed a user's last name in Active DIrectory and the new name does not appear in either Mailboxes or People in the Sophos Email Security. Do I have to manually enter the new name? In both places? Is there a way to automatically…

Hello everyone, I have a common scenario, this is my email infrastructure, a 2019 exchange server, connected to 365 and I have antispam licensing with Email Advance Sophos; My problem is that when I configure the MX from 365 in the Sophos domain configurations…

Currently, only Email Security policy can be configured at the Partner level global policy level. Is there a reason Data Control and Secure Message can't be set at this level?

Up until recently we used the old Sophos Email Appliance, and were able to add a keyword to the subject line to force SPX encryption (where it would encrypt as a PDF with a password). I'm having a hard time trying to replicate this now that we've…

Hi guys, I am currently switching from XG MTA to Sophos Central. Does anyone have experience with relaying via Sophos Central? I have no problems with Exchange. However, when I work with Telnet and EHLO, I do not get anywhere. It seems to me that the…

I have two questions; First question; when creating a policy, under internal it has "users", "groups" an "domains". I'm curious as to whether this is an "and" or an "or" statement? For example, if I add user "matt", "john" and "andrew" under users…

I am configuring sophos email security, inbound email is okay but the outbound email did not, I'm confuse how to change outbound email in cPanel. Any suggestion please. Thank you.

Hi, I'm currently testing Sophos Email Advanced We are getting a lot of bounce notifications from Sophos about emails that have been attempted to bulk providers who don't allow incoming email. These are usually from auto-replies from users Out Of…

This post is meant to bring up the discussion of current issues with the email gateway product in Sophos Central. Emails not being delivered to Recipient, even though the status is marked "success". Sophos (email gateway) support limited L1/L2 access…

What I am missing is the ability to add or combine (Keyword) rules/actions. Some mails with certain keywords need quarantine, some need deletion, some need encryption, and some need a good stripping of attachments. Now it is one set of keywords and one…

Hi guys, We're old-fashioned but excellent on the day to day, Sophos Email Appliance - Currently we've moved to Sophos Central to one of our customers. It's a large customer and there are two basic things we're missing A LOT: 1) The ability to…

How can an end user discover how to block an address that gets through to their Outlook?

I have discovered that if you create an email security policy and apply it to specific users, any users that have access to those mailboxes also get that policy applied, ignoring any explicitly defined ones for that user. I discovered this by having a…

Hello Everyone: We just completed deploying Exchange Hybrid between our On-Premise Exchange 2016 U17 and Exchange Online. And migrated one mailbox to Exchange Online. All seems to work, until we noticed that there are some emails between the Exchange…

I would like to setup encrypted email. When enabling this I receive the following message: Before you turn on message encryption, make sure you have TLS v1.2 configured on your email gateway How do I configure TLS v1.2 on the email gateway?

Hi Everyone! I have just encountered an issue where in the customer have somehow got a problem with "Delivery Failed" status as soon as they implemented Central Email into their environment. The error they saw in the Message Details is below: Also…

"Note: Please contact Sophos Professional Services if you require direct assistance with your specific environment." This recommended read goes over how to set up Sophos Central Email. This configuration will cover examples of DNAT rules and usage…

Hi Everyone! Do you have issues with user's mailboxes somehow not getting removed from Central eventhough you have deleted the AD user from the Active Directory and synchronized with ADsync tool successfully? Scenario You have Active Directory…

Hi all We currently do not have the Self-Service enable but would like to create user-specific whitelists. Does anyone know if there is somehow a possibility in Central Email to manage the Users whitelist as an Administrator? I did not find any…

Hola a todos, Estoy utilizando Sophos Central para gestionar la seguridad del correo electrónico en mi organización y me gustaría saber si existe alguna forma de configurar un filtrado específico para los correos entrantes basado en la estructura del…

Hello, we are planning to switch from Sophos SG/UTM E-Mail Gateway to Sophos Central E-Mail. In between of our E-Mail Servers and the Sophos SG/UTM E-Mail Gateway there is another E-Mail Encryption Gateway, where emails are getting routed through. …