Sophos Email: [Self Service Portal]: Revoke Self Service portal access for a user
Hi Everyone!
I have just handled a query where the administrator wanted to revoke Self Service Portal access on a particular user.
If you are in this kind of situation, currently the ability to disable access is not present.
If you would like this…
Sophos Email: The proper host to do SPF sender checks
Hi everyone!
Do you sometimes see sender checks like SPF do not work as expected?
For example in Sophos Email that it was accepted but sender check failed in the recipient email server?
This might be because the checks are not done in the proper…
Sophos Email: How to add aliases to AD synchronized user accounts
Hi everyone!
Do you ever wonder why there are times you cannot add alias addresses to an account within Sophos Email?
Here is an example of how it looks when you go into a user's mailbox details. As you can see there is a restricted icon when hovering…
Sophos Email: Outbound emails bounced with '554 5.7.28 Mail flood detected'
Hi Everyone!
Are any of your Central Email protected email addresses getting their outbound emails bounced with '554 5.7.28 Mail flood detected' ?
Symptom
Here's how it looks like in the Non-Delivery (NDR) email alert:
Behavior Info : By the…
Sophos Email: Sophos Time-Of-Click, Microsoft Safelinks, and similar URL re-writing technologies can cause error
Hi Everyone!
Do you ever get these errors when clicking on a URL link within an email thread?
OR
If so, then this is because there are similar technologies being applied on top of the other that are meant to protect users from accessing high…
Sophos Email: What to do before creating a Technical Support case when you are having spam issues
Hi All,
In the event that you as an administrator noticed that there are a lot of spam emails getting through to your users (per day) here are the things you should check on before contacting Technical Support:
1. Spam Filtering settings
2. Sender…