Advisory: Google service interruption could affect Sophos product mail delivery
Hello Community,
Overview Advisory: Google service interruption could affect Sophos product mail delivery
We have seen an increase in call volume due to an issue with Google's mail service. It appears at this time that random emails to Google's mail…
[Sophos Notification] Advisory: Sophos Email Customer's in certain regions may have intermittent delay in processing email.
Hi All,
[Update]: RESOLVED - This issue has been located and resolved with some configuration changes made to accomplish this. There will be a root cause analysis over the next few days, which will be relayed in due course.
Some Sophos Email customers…
[Sophos Notification] Sophos Central Email: Reporting and Policy Enhancements
Hi Community,
Here's the full blog post that outlines all of the new email reporting and policy enhancements available on Sophos Central Email.
New detailed message summaries, policy enhancements and mailbox search makes Sophos Email even more valuable…
[Sophos Advisory] Sophos Email: Displaying a small number of mail as still 'Processing'
Hey Community,
[Update]: RESOLVED - The problem is resolved and mail boxes have been correctly link and mail flow has returned to normal.
A small number of emails may still show as 'Processing' in Sophos Email despite having already been processed…