• Sophos Central - Email Gateway - Outbound - Stopped working with Office 365

    Phreeze
    Phreeze
    Yesterday 8/7/18 around 5pm EST all of our Outbound email started kicking back. Everyone was receiving NDR's from Office 365. Did something happen system wide with the Email Gateway Product or a change to Office365 that would suddenly cause this behavior…
    • over 6 years ago
    • Sophos Email
    • Discussions
  • Exchange 2010 and Sophos Email Encryption

    Baldwin Quibuyen
    Baldwin Quibuyen
    Hello: Is Sophos Email Encryption works with Exchange 2010? Is there any Add-In for clients running Outlook 2016? With Sincere Thanks, Baldwin
    • Answered
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Keyword bank

    Daniel Liang
    Daniel Liang
    Hello! I was wondering if anyone found a workaround for the 200 entry limit on the Keywords rule within the Data Loss Prevention Policy. I'm moving my "dictionaries" of spam phrases from another provider and the list has over 3000 entries... Not…
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Email Encryption EAP, O365 plugin installed but not triggering encryption

    IMPROVES
    IMPROVES
    I've managed to download and deploy the O365 plugin XML after all. Now, when I hit the "Encrypt Email" button, the recipient just receives the email in plain. The encryption does seem to trigger however when using the Subject Line Tagging mechanism…
    • over 5 years ago
    • Sophos Email
    • Discussions
  • This Does not seem to encrypt the response email from the recipient. Is this in the roadmap to fix?

    Mark Pleis
    Mark Pleis
    This Does not seem to encrypt the response email from the recipient. Is this in the roadmap to fix? I am looking to replace our home grown secure email and being able to encrypt the entire conversation with each back and forth message.
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Header Anomalies - Flagging my Google Calendar and Distribution groups

    Rkoebler
    Rkoebler
    First to say I've been on the phone with support over 1 1/2 UGGG. New at Sophos Gateway, we use G suite and routing all inbound though Sophos Email Gateway. Sophos helped me set this up and checked all boxes for Email Check. One reason we purchased…
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Email Encryption EAP - O365 Add-in never stops processing the Send Securely request

    MarekDalke
    MarekDalke
    I’m testing the Email Encryption (EAP). Encryption by subject line tag is working fine. I installed the O365 Add-in with xml manifest file via the Admin Center. Now I'm trying to use it but it never stops processing the Send Securely request. Has anyone…
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Email Encryption EAP, O365 plugin url broken?

    john_kenny
    john_kenny
    Ive just joined the Sophos Email Encryption EAP, ive enabled Email encryption on Sophos Central. But the link for the Office 365 Outlook plugin doesnt work, has anyone managed to download the plugin?? Thanks
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Central Email Gateway Outbound Policies and DKIM record

    Deepak Verma
    Deepak Verma
    Dear All, I know that Sophos Central Email Gateway is providing Inbound security But What about outbound mail securities If Sophos is configured for outbound too. How to configure any policies for outbound? We need a DKIM signature (record). How does…
    • over 6 years ago
    • Sophos Email
    • Discussions
  • Email Gateway - Inbound Allow/Block -- bulk import?

    ken mason
    ken mason
    We're reviewing the the Email Gateway product. Looking at the inbound allow/block web interface, I see a manual method to input individual addresses & domains. I have about 2000 or so to enter and I don't see an option for bulk import like with Mailroute…
    • over 6 years ago
    • Sophos Email
    • Discussions
  • SPF Implementation in Sophos Email is Terrible

    AlexBruce
    AlexBruce
    The recent new feature for rejecting email based on SPF Fail is implemented very very poorly. The email is rejected at the SMTP level (after RCPT TO) with the completely useless message "550 5.7.1 Command rejected" This does not communicate to the…
    • over 7 years ago
    • Sophos Email
    • Discussions
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