I'm trying to do some testing with the Sophos Email Gateway integration with Google Workspace for our organization. Things have been going well but I'm having trouble getting it to work sending to email groups. I added the group in Sophos and made sure…

Please help me configure outbound email. I configured it by myself but i keep getting this error when i run test below "Test status: Test failed. DNS record does not match. Please check your DNS records and try again."

My organization would like to test this before implementing; can you switch between web portal (Pull) and Push encryption? Will this adversely affect anyone who has received a secure email using the push method prior to the change? Is there any documentation…

Hi Guys, our customer has the following issue with Sophos Central Mail Incoming mails are getting blocked due to DLP violations because of the file ending .p7s - which comes with the mail signatures. If the customer accepts the mail the certificate…

Hello All, I have configured DKIM in Sophos Central and have added the entry in Godaddy. My question is what do I do with the DKIM settings in Office 365. In O365 I still have that DKIM enabled and the entry is also in my GoDaddy. What should I…

I want to know if we allow users to create there own allow/block lists, if they allow an address does that bypass all the checks in the same way that the admin allow list does? We are reluctant to allow users to add allow entries if they bypass malicious…

Hey Folks, I've setup the email advanced on a test domain in my organisation for the sole purpose to see how the VIP protection works (and other items, but they're not in question here). So it's all setup and seems fine, I get the impersonation banner…

Hi All, Perhaps some one can be so kind to enlighten me to this, How does the flow work for Sophos email security once the MX record had been changed. Do all mails for that domain go to Sophos for filtering , Then to the office 365 mailboxes then…

I have tried to set this up and just continues to fail. "Failed to create connection" . I've tried twice with the same result. I'm Super Admin in Sophos and a Global Admin in O365...Can anyone confirm this is working?

Hi I need to change a customers email routing from their on premises exchange to O365. They used to route inbound emails from Sophos to On-prem but now all the mailboxes are in O365 we want to point the destination at o365 so they can have their exchange…

Hello All, Does Sophos Central Email Email Gateway supports Office 365 GCC. Will we lose any features such as Managing Spam via SSP. Thanks

How can we setup our email encryption to have a flag or an icon that will identify the email as encrypted when looking at the sent items folder? Our old encryption program has a padlock icon next to the encrypted email that quickly tells us that that…

Can we put multiple subject line tags or is it limited to to just one tag? Right not we have secure: on this field but would like add another one. Thanks

Hello I could not find information, so I will try to write here. I am interested in the possibility of changing the Boolean operand when adding several CCLs in one rule. I want to create a one rule to detect multiply conditions, but I faced with situation…

I'm using the recommended Sophos Settings, I changed it to Manual to look for smime.p7s and its not listed so I changed it back. I made a keyword rule for smime.p7s today and set to log and to continue processing, but I am not sure if the Attachment…

Hi all, are troubleshooting a scenario with possible wrong marked banners to email and wonders about this feature; will smart banners only be tagged based on the active choices in sender check? Meaning if only Dmark are selected in Sender Check, will…

We are having a few issues with impersonation emails where they are coming in with a From Address with the correct domain but a reply address from gmail. I have logged this several times but they never seem to come up with a solution. We have SPF and…

Hi, I'm using G Suite. Is there a way to protect only selected emails/users if I'm going to use Central Email Gateway? Thanks!

Hello Folks, I am setting up DKIM in Central. So far I was able to verify the record and believe it is now showing for the domain when I am doing a look-up in mx-toolbox. My question is for what do we do with the DKIM in Office 365 . I have that enabled…

We just setup Sophos Email Gateway on top of GSuite... everything works, followed the setup and turn on all warnings Spam Filtering - turned on tag subject line End-user message settings - turned on all smart banners Sender Check - turned on tag…

Do I need to add all of my GSuite gmail mailboxes before I initialize Sophos Email and gateway, or can I add sets of groups one at at time, without interrupting mail flow? I will be intergating with GSuite.

Hi, I'm still new in Central Email, after I deployed the solution I got this messages a lot. I'm using G Suite. Is there a ways to prevent this in the future? Thanks!

Hi, I am trying to setup DKIM. I goto the protal and create the key etc and it gives me the name and key, i pop these into a txt record in my DNS and sometime later nothing happens. the name is quite long sophos757e65a5f75148e1aa230e0f1070951c._domainkey…

Microsoft have announced that Exchange Sub-Addressing will be coming shortly. As I understand this, it is the ability to have additional addresses for filtering of emails. So, if you had fred@sophos.com , Fred might want to have fred+marketing@sophos…

Hello everyone, we want to use Sophos Central Mail in our company. My goal is to allow users to sign in to Self Service Portal with M365 Credentials, in order to check their quarantine folder. I've set up Sophos Central to log in with M365 as described…