Hi , Kindly let me know the deployment model available for Sophos mail security.

Hello, I have a problem with the Outlook Add-In. I have deployed the add-in to a customer. The customer is using an Office 2019 Pro version on Session Hosts server. The add-in could also be installed successfully, but as soon as the customer wants…

We currently use a Sophos Email Appliance that is going EOL in July. I'm trying to see if Sophos Email will fit our needs. Does Sophos Email support rules to block email at the header level? We'd need to be able to block by keywords (string or expression…

Hello, does anyone here have MTA-STS running with Sophos Central Email and can report their experience here? Is this even possible or were there problems with the implementation? Best regards, Lukas

I have outbound emails filtered through Sophos and in the outbound gateway I have the ip of the firewall. The client can send emails out normally using outlook. The issue is when we have a mailbox set up to forward mail to a contact through the recipient…

Hi. [BACKGROUND] - Email hosted with 3rd party offering POP3, SMTP and IMAP (Mail server is not Exchange) - Subscribed to Sophos Central, did all necessary configuration [FOR INBOUND ONLY, NO OUTBOUND] on Email Security. Inbound Destination set to domain…

Can someone help me? Wants to block/spam emails with Chinese characters. How should I proceed? Many greetings

Hi, I am currently running the trial of Sophos Central Email Security. We had been using Barracuda up until now but recently we have been having issues and I am looking at alternatives. I want to discuss the offering but all UK telephone numbers…

bonjour, nous venons recement de configurer email security et nous avons un problème sur l'affichage du tableau de bord. On à déjà utiliser AD sync pour importer les boites de réception a protéger mais aucune information ne s'affiche sur le tableau…

Hey all, How do you handle last name changes for a current user. I can't find a way to do this? The only thing I think I can do is to delete the original account in central and create new account but that means you will lose their allow/block list and…

Hello, An external service should be able to relay via Sophos Central. The IP address has already been added under "Address/Domain/IP address". Unfortunately, we receive the error message "554 5.7.1 : Recipient address rejected: Access denied". Which…

We have DNS records of Sophos on our hosting. It was set up by company that installed Sophos Central at our company. Whenever IP adresses of Sophos change, e-mails stop coming until I edit DNS records and put in new correct IP adresses. Is this the right…

Hi, I'm trying to see the option to be able to block incoming emails with empty subject and body, but I can't figure out how to do it. Is there any option to apply it? I appreciate the attention and support. Regards!!

What are your thoughts? It's come time that we need to put something in front of Exchange Online... we've created rules over the years that have filtered out much of the spoof/impersonation attempts and EOP does an okay job... but more and more is getting…

I noticed that any email not whitelisted by Sophos Email Security gateway will be rejected. What about if my organization wants to catch all emails with typos in it? We have a spot to put those so we don't miss any email. Thanks!

Hello, I've been playing with Email Security and it seems that if an address for the domain is not part of the protected mailboxes list, it will be denied and rejected by the Sophos Gateway? Is there a way to say: "if not in the list, just forward and…

Hello everyone, I wonder if someone has recently made an integration with Sophos Email Advanced and Exchange for inbound and outbound email. I noticed that the guides from either Sophos or Microsoft are not up to date when referring to this setup. …

Hi folks, I need some help regarding mail security configuration, I am configuring the inbound destination and outbound gateway, The costumer have two types of mailboxes, Exchange and Office365, How can I configure and make it works for two of…

I have created a Support ticket for this but thought I would post here also. I've been testing M365 Mailflow in Sophos Email and I have the following problems: Sophos in mailflow mode is not detecting Gtube test spam https://spamassassin.apache…

Hello community, Next a doubt: If I maintain 2 or more mail servers in cluster, and I assign in inbound destination a FQDN of a type A record for example mail.abc.def pointing to IP 1.2.3.4 and 5.6.7.8. Once the mail is inspected by Central Email, and…

We have a customer who was having trouble logging into her email security self-service portal a couple of weeks back. She entrusted us with her password while we did some troubleshooting on her issue. After we got things worked out (self-service portal…

Hi Team, Basically, I have a mail server on Azure and AWS, but I am unable to configure outbound relay for the Central Email. Central Outbound relay server doesn't accept connection on any Port except 25 and Port 25 is blocked for AWS and Azure. Is…

Can Support or anybody else advise on how to block disposable /temporary email services? Is that part of the build-in solution? Thank you

Hello guys, I have a customer with Zimbra mail server (on premise installation). Does Sophos Email support this server? They want to review outbound email traffic. Regards, Manuel

Hi all, We currently use the Sophos Outlook add-in to help our end users with quickly setting emails as confidential which then gets encrypted via mail rules looking for that confidential setting. The problem is this plugin does not install with…