• Has anyone else's quarantine portal gone a bit squiffy?

    Julia Hammett
    Julia Hammett
    The Delete and Block and the Release and Allow buttons are just either Delete or Allow. The Start date is half in the search box
    • Answered
    • over 2 years ago
    • Sophos Email
    • Discussions
  • How to Automatic Delete Quarantined emails with Reason Malicious URL

    GreenVomit8
    GreenVomit8
    Is it possible to configure Sophos Central to automatically delete quarantined messages that have been flagged as having a Malicious URL?
    • Answered
    • over 3 years ago
    • Sophos Email
    • Discussions
  • Self Service Portal - Quarantine

    Justin Galloway
    Justin Galloway
    I have one feature request that may actually be simple to integrate. Add the ability select multiple emails and execute a bulk action. I may get 20 email emails in quarantine from the same sender and I want to block them all, but currently I am required…
    • over 4 years ago
    • Sophos Email
    • Discussions
  • Can we have field (country email generated) on quarantine email notification

    Morris
    Morris
    Hello Team, On quarantine notification can we customize the fields. Can we have field for email country originated from? Thanks
    • over 4 years ago
    • Sophos Email
    • Discussions
  • Delay in receiving Email Quarantine notification

    Dhananjay kadam
    Dhananjay kadam
    receiving quarantine email notification after 12hrs, where we missing some important emails. what would be the cause of receiving email notification too late.
    • over 4 years ago
    • Sophos Email
    • Discussions
  • Does anyone else have a problem with Email Quarantine not opening today?

    Julia Hammett
    Julia Hammett
    In Sophos Central - Email Gateway - Quarantined Messages won't opened, just got the swilling wheel. I have closed it all down, rebooted, tried on a different computer, all to no avail. Does anyone else have this issue today? Everything else in Sophos…
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Email Content Control EAP - Email does not get delivered while "Attachment file types" feature is enabled.

    Michael Gates
    Michael Gates
    While the "attachment file types" feature is enabled and set to Quarantine using the "Sophos List" no emails from Gmail, Outlook and probably others are delivered. If I toggle this feature off, emails are delivered. The emails never show in quarantine…
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Sophos Central Email - outbound quarantine no notification

    Philippe Hirzel
    Philippe Hirzel
    Hi All We have moved our email filter to Sophos Central. We took part in the content control EAP to do some tests with one of our domains and left the EAP again before moving the production environment emails to central. The content control / dlp policies…
    • over 5 years ago
    • Sophos Email
    • Discussions
  • Sophos Central Email cannot release quarantined items

    Haridoss Sreenivasan
    Haridoss Sreenivasan
    Hi All, Advisory: Sophos Central Email cannot release quarantined items. "Releasing your message didn't work". May also see a 404 error message on the screen when releasing messages. The development team is working on this, please follow the article…
    • over 6 years ago
    • Sophos Email
    • Discussions
  • Restrict user release quarantine email

    Sergio Mena
    Sergio Mena
    Hi everyone, I created a policy in "email security" to allow users to get a summary of quarantined email, but I don't want that user can auto Release or Delete the quarantine mail I want users to be able to see what was quarantined and when they decide…
    • over 1 year ago
    • Sophos Email
    • Discussions
  • Restrict user from releasing quarantined email

    Chad Svihel
    Chad Svihel
    Is there ability to allow users to get a summary of quarantined messages but NOT be able to Release or Delete - we want users to be able to see what was quarantined then contact IT if they want something released vs self serving it. I was unable to…
    • Answered
    • over 3 years ago
    • Sophos Email
    • Discussions
  • Quarantine how to black list

    Graham Levine
    Graham Levine
    Quarantine how to black list it? Was easy in puremessage We have just had Sophos cloud installed with Endpoint Advanced Protection, Intercept X, Server Advanced Protection, Sophos Email Standard using Sophos central admin and self-service portal…
    • over 7 years ago
    • Sophos Email
    • Discussions
  • View related content throughout Sophos Email
  • More
  • Cancel
<