Hello, can we access log messages in any way by api? I'd like to access at least https://cloud.sophos.com/manage/xgemail/reports/message-history But access to all report data would be very helpful. If there is no api access, can we have these reports…

Hi can't use free trial Sophos Central

The Delete and Block and the Release and Allow buttons are just either Delete or Allow. The Start date is half in the search box

adquiri de prueba email advanced, genere politicas de tranferencia de archivos y envio de correos con informacion catalogada con cienrtas palabras, mi pregunta en concreto seria si despues de vencida la licencia de prueba queda activa estas politicas…

Is there a way or a plan to allow self service portal users to select multiple emails?

Is it possible to configure Sophos Central to automatically delete quarantined messages that have been flagged as having a Malicious URL?

How can I get a number of how many (Active) mailbox I have in Central and How Many Distribution groups I have.. The number showing below the page "Displaying #" is not really helpful when you have over 300 records. I cant believe there is no easy…

Hi All, We have just started using Office 365 with Sophos Email Protection. Our current business practice is to archive old employees email accounts as 'shared' mailboxes in Office 365. However, we have just discovered that 'shared' email accounts still…

Is there ability to allow users to get a summary of quarantined messages but NOT be able to Release or Delete - we want users to be able to see what was quarantined then contact IT if they want something released vs self serving it. I was unable to…

Are confirmed malicious URLs in spam and phish submissions that has been sent to is-spam@labs.sophos.com also shared with and blocked in Sophos Endpoint Protection and the XG firewall?

I have one feature request that may actually be simple to integrate. Add the ability select multiple emails and execute a bulk action. I may get 20 email emails in quarantine from the same sender and I want to block them all, but currently I am required…

Hello Team, On quarantine notification can we customize the fields. Can we have field for email country originated from? Thanks

Hello All, I am trying to enable self service settings in In Sophos Central Email Gateway . The site is just clocking. Anyone else experiencing this issue. We tried to login using different accounts and computers same issue? We have multiple clients…

receiving quarantine email notification after 12hrs, where we missing some important emails. what would be the cause of receiving email notification too late.

Hello, Can I purchase sophos email advanced licenses for just a few email accounts in my domain, or do I need to have the license for all accounts?

Hello Boys N Girls, I am in Sophos Central and looking for ways to determine if a user has signed up for SSP. At the moment there is no way to determine this via portal. Does anyone know of a way to do this. ? Cheers

Is there a way to see the email history of internal emails. I can see all incoming and outgoing, but nothing for emails sent inside our own domain?

In Sophos Central - Email Gateway - Quarantined Messages won't opened, just got the swilling wheel. I have closed it all down, rebooted, tried on a different computer, all to no avail. Does anyone else have this issue today? Everything else in Sophos…

Hello All, I am looking on moving our email to Sophos Central Email Gateway and looking to use the Self Service Portal. I cant find any documentation to provide my users on the changes ...Sophos is no help. I ask them for a user document. Has anyone…

Hi, what happens on Sophos Central Email Gateway, if we exceed our license limit? I can't find anything in the documentation, only related to Trial licenses. Will the message be passed through without inspection? Thank you and BR Philipp

If my domain has 100 email user accounts and I want to only protect 50 email user accounts, is it possible to only buy license for 50 users and select the accounts that should be protected and the other 50 user accounts will receive their emails normally…

While the "attachment file types" feature is enabled and set to Quarantine using the "Sophos List" no emails from Gmail, Outlook and probably others are delivered. If I toggle this feature off, emails are delivered. The emails never show in quarantine…

Hi All We have moved our email filter to Sophos Central. We took part in the content control EAP to do some tests with one of our domains and left the EAP again before moving the production environment emails to central. The content control / dlp policies…

Having an issue with a client server with Sophos Central Email Gateway. Emails from the same sender get through OK, but there are some that get blocked from the exchange and end up in the emergency inbox. Exchange report shows the error - [{LRT=};…

Hi All, Advisory: Sophos Central Email cannot release quarantined items. "Releasing your message didn't work". May also see a 404 error message on the screen when releasing messages. The development team is working on this, please follow the article…