I see the new Mailflow functionality is appearing in my Cloud Portal as a released feature. In the help it states: Sophos Mailflow doesn't currently support the following: Transport Layer Security (TLS) Remote block lists (RBL) Sophos Central…

Hello, I have the following concern regarding Sophos Email solution, Is there any step by step manual to integrate this solution with office 365? I found from gsuite but not so from microsoft 365. Greetings.

Hi, In Control Panel Email Security shows this advisor hi i need this problem in sophos central email admin Do you solve this configuration with M365? You have not yet disabled the gateway connection for your domains. Your domain is currently configured…

I am wondering what the benefit of selecting "Allow sender" for a flagged e-mail is. The only thing that it affect is that in future E-Mails from the contact the "Allow sende" link isn't there any longer. I would have expected that the warning itself…

My organization uses Microsoft 365 with Sophos Central Email Security as the email filter. I need to create a new distribution group that can receive email from outside the company. I've tried creating it as a Microsoft 365 group and as a regular distribution…

We've successfully setup Mailflow for our MS365 domain. We used the "copy existing MS365 Domains and Policies" and confirmed. Mailflow seems to be working correctly after testing. All looking good. However I am curious what to do with the existing…

We teach our users to hover over links in emails to determine where the link goes before clicking on it. With Time of Click the URLs are rewritten so they are difficult to decipher them before you click. Has anyone written a guide explaining this to users…

I had a domain connected and working. Out of idle curiosity, I hit the test button on the M365 Mailflow page associated with one of my domains. After running for a while, it reported the test failed and changed the domain status to disconnected. The reconnect…

I have started to see slightly more sophisticated phishing attempts that are bypassing Sophos VIP Impersonation. Instead of the classic From: "CEO Name" [ceoname@fakedomain.com] which gets blocked because "CEO Name" matches, we are now seeing: From…

https://www.bleepingcomputer.com/news/security/malicious-csv-text-files-used-to-install-bazarbackdoor-malware/ CSV files are currently not on the default Sophos Attachment file type list. They can just like any other Office file contain macro’s or functions…

Hello Sophos email has begun suddenly to delete emails from a particular sender to a particular recipient , as the user set with "block sender" this behavior, but he told me that it hasn't set anything to cause this. Is there a way to see individual…

Hi, We recently had an issue where a user was replying\forwarding an email from an external user. The email had the smart banner on it from the external user. When our user replied to the email our internal users that received it saw either a blank…

I am hoping I am in the right forum for this question, looking for assistance with Sophos Central Email Security... When you add a domain to the block list, is it possible to whitelist a single address within that domain? For example, we get a lot…

We use MailChimp to send comms to our business and Sophos Email Gateway blocks messages from it with reasoning "Bulk". Mailchimp uses our Domain name as an envelop, so we whitelist the address "comms@domainname.com" to allow messages to be delivered…

Hello Sophos Community, We have recently implemented SPF and DKIM protection to our email which was fairly simple due to Sophos providing work-through guides and support. However, implementing DMARC is proving harder to implement. Currently, we have a…

HI We use Gmail and I have just started to implement Sophos Email. Why do we need to use Sophos for email protection when we can get most of this from gmail? Thanks

Hi I would like to load multiple email addresses/domains to the blacklist but I can't see an option for that, is there a way of doing this. I have about 1000 to add. TIA Simon

Hello, we are migrating from internal exchange to office 365 and we already use Sophos central email gateway to filter mail to our internal exchange server so this should be a pretty straightforward switch but I want to make sure we don't miss anything…

The end user guide for receiving Secure Messages ( https://docs.sophos.com/central/Secure/Help/en-us/central/Secure/concepts/EncryptedPdfMessages.html ) tells the recipient several times if they have issues, to contact the organization (us) sending the…

I am working with a client that has a 365 mail contact (Support-Zendesk) with an alias of support@customerdomain.com that redirects to their Zendesk email (support@CSTMR.zendesk.com) to open tickets. Since this isn't an AD object, it isn't synced with…

Hi, I am actually merging an Office 365 tenant to another Tenant. So, the source tenant is using Sophos with a rule to bypass EOP for all messages coming for all users. (As proposed by the Sophos Documentation) Now, this rule to bypass EOP should…

I currently have email incoming to Sophos and then going to Office 365. I need to remove the email domain from one O365 tenant and add it to a different tenant, but I don't want any email to bounce or get lost. Will Sophos automatically hold onto the…

Hello all, We should have been receiving emails from Sophos regarding an MTR incident, but we never did. I went into Email Gateway > Message Trace and looked for the email address on the dates expected and we can see entries for the missing emails…

Hello, I'm searching the possibility in Sophos Central Mail to block password protected archives. For UTM this is possible, but I don't find it in central. In the DLP policy I only find the category archives, but i.e. also "Office password protected…

I'm trying to do some testing with the Sophos Email Gateway integration with Google Workspace for our organization. Things have been going well but I'm having trouble getting it to work sending to email groups. I added the group in Sophos and made sure…