Our system have one firewall rule that allows a group to access any services on internet. The group is correctly configured with my user. This rule is not working since upgrading to 9.501-5 last friday. If I add individual users in the firewall rule…

Cannot access the Synology NAS on the LAN until I press the power button on the NAS. I have been having issues with the Synology NAS since switching from DD-WRT to Sophos UTM 9. Sometimes I cannot access it from the LAN via a PC. I have configured…

I have had some unhappy surprises with traffic filtering not working as expected. After reviewing some of the other material in this blog, I am beginning to understand. What follows is a description of my current understanding. Hopefully someone who is…

Hello, I have seen this question asked before but the most recent was 8 years ago... So here we go again: I have 20 people connecting to SSL VPN using the Sophos Client. When they try to access Web it always goes through the VPN tunnel. As…

Hello - Recently I have been experiencing issues with my home policy not blocking the categories I chose (see screenshots). I have tried everything I know, still learning Sophos but I am out of ideas. am I doing something wrong? Respectfully, …

Trying to configure ShoreTel Sky with a Cisco 7961 IP Phone to work through UTM 9. According to ShoreTel I need to open everything listed below... I have no problem in doing so as the phones will be configured on its own eth port. TCP 12000 SCCP…

So we have implemented a set of new files servers that talk to each other and the cloud. Most of the file servers see each other, and the main headquarters sees all the file servers at all locations, but certain locations can't see other locations. We…

Hello Can the Sophos UTM 9 or XG Firewall support ” bonding/ ink aggregation “Wan ports whilst providing “High Availability” . 10 mb ADSL 50 mb cable thank you found the answer here http://docs.sophos.com/nsg/sophos-firewall/v16011…

We are experiencing a issue whenever we access a bank portal in internet. we are able to load the page and enter our username and password, after providing the credentials it keeps loading the page until it reach the the timeout expiration. we already…

I've been experiencing an issue for sometime regarding applications performing poorly when connecting via Sophos UTM9. This seems to be an issue particularly from devices running on the iOS operating system but not exclusively. Upon checking within…

So I've been banging my head against the wall for the last couples of days trying to cast spotify to my second gen chromecast but I can't make it work. I'm using UTM 9 Home Edition. I can cast any other apps with no issues (Google Music, Plex, Youtube…

Howdie, I have a problem that's cropped up with Sophos UTM in recent months and was hoping to get some input from others on it. I've been using UTM since the astaro days (Astaro 6 maybe? Don't recall when I first set it up) when the home user IP limit…

Issue started about 1 week ago. I can access everything fine from laptops, tablets, phones. Problem is Windows 10 desktop suddenly cannot access HTTPS sites. I have all protection features turned off except Firewall. I have rules in firewall to allow…

Hello, I have a Sophos UTM 9 Virtual appliance running at home with the home license. I have web filtering enabled, IPS and Threat detection. I recently got a new GS7 Note and upon bringing it home I discovered that I had many issues while on my…

Hi... So I have a Sophos SG UTM (9.4) that I cannot access the management interface from the WAN side of the network. I've enabled the public IP for my remote network to have access in the Allowed Networks list. When I try to connect it times out…

Hi All, Whatsapp calls are blocked on my network, Sophos UTM 9 is my gateway to the internet, i am using it in transparent mode, and i am opening any service from the internal network to any destination. I tried to open ports mentioned in other threads…

Hi all, i have a network using sophos UTM 9 as default gateway. i connect to my clients using an app using the UDP port 11001, when i deploy sophos in my network, this app always failed to connect. Also, i can't connect to this link https://***…

Hiii. We have use Sophos UTM-9 SG210. My question is, How to i see sophos utm network conflict and error log