Sophos UTP PC Config: The PCs (HP SFF 6200 pro i3 (2120) 3.3Ghz) that I have been using for Sophos UTM for years has a total of 6 Ethernet ports. eth0: (Dell/Intel U3867 single port PCIe) is the HA Cluster connection between the two Sophos HA systems…

Hello everyone, Last night I got my SG135 Rev3. per schedule on 9.716-2 update. According to the e-mail notification, the update was also made, but since then the firewall has unfortunately no longer worked. The status LED flashes green continuously…

If the latest software ISO available for download is 9.713, is there a way to update it to 9.714, using the Up2date files, before using the ISO to reinstall? I believe this is called slipstreaming when referring to Windows installation media. The backup…

We have a problem with device configuration after upgrading from version 9.712-12 to version 9.713-19. Can we apply device backup from version 9.712-12 to the device in version 9.713-19?

Hello Community, for weeks now i try to install the latest update from 9.712-13 to 9.712-19 via Up2Date, but it keeps failing. I tried using the GUI, updating to the release that already was automatically fetched by Up2Date. I then also downloaded…

Hello it looks to me that Up2date for Virus Patterns and IPS / IDS Pattern is out of function since something the 29.04.2020. Can someone please check the situation. It is set up that both Firmware Up2date and Pattern Up2Date should be executed every…

In my log of the UTM the following can be found 2022:02:09-01:00:08 home audld[10394]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="avira4" 2022:02:09-01:00…

Hi, After I've tried to update the UTM HA Cluster from 9.702-1 to 9.703-3 one node is in DEAD Status. (both models are SG230) I've already re-image it with version 9.607-2 and now I have one node with 9.702-1 and another node with 9.607-2 and I…

I have UTM 9 running at my home, have had it since early 2017. We moved and my server had to sit until we got situated in our new home. Up and running now, but the system will no longer update itself, either automatically or manually. It is currently…

Did Sophos already release a fix for these CVEs? CVE-2015-5600, CVE-2015-6563, CVE-2015-6564 CVE-2016-10009, CVE-2016-10010, CVE-2016-10011, CVE-2016-10012, CVE-2016-8858. These are considered vulnerability and what was advised to us is to perform…

Bonjour, Hello, Je dois effectuer des mises à jour sur un pare-feu Sophos SG. Je passe donc par le menu Up2Date, puis l'onglet Advanced pour uploader le fichier de la mise à jour u2d-sys-9.358003-404005.tgz.gpg (407 mo), le fichier se télécharge assez…

I can't update past 9.309-3 because Sophos updater only shows version 9.310-11 and every time I try to update I am told in the logs that 9.310-9 is required first. I keep trying to upload this but it always shows the 9.310-11. I have SSH'ed into /var…

The Last update we get on UTM 9 is from 4.04.2018 (Version 9.509003) After this Firmware - no update on utm - but many updates on the xg Are there any updates we dont get? Regards Peter

Hey Community, This KB article outlines the Up2date process for Sophos UTM's on AWS with High Availability.

Hi I want to migrate my Sophos UTM 320 to a SG 300. Im trying to backup my UTM config and restore it on my new device, but the versions are not compatible. UTM 320 --> 9.509-3 SG 300 --> 9.502-4 Do I have to manually redo the whole config…

Hello (windows 7) Lost password so had to do a reset . Connected with a Usb-Serial adapter.. Connected, press ''esc'' and then at the GRUB menu it freezes every time on multable programs (hyperterminal, Putty) meaning the UTM basicly is stuck…

Hallo, Wir haben am Freitag Mittag die letzten beiden Updates durchlaufen lassen wollen. Dabei ist das Cluster leider gecrashed. Seit dem gibt es auch keinerlei Einträge mehr im Hochverfügbarkeits LOG (HA-Log) Die letzten Einträge sehen wie folgt…

Hi, since round about 1 week or so we have the error "Up2Date prefetch failed: All 4 Authentication Servers failed" on all our SGs always in the time window 1:10 AM to 1:25 AM (UTC+1). They are all running 9.505 (update to 9.506 is scheduled) on different…

Hello, I tried up2date a HA Cluster running 9.505-4 via WebGUI. The slave got stuck in "up2date"-state for hours so I decided to reboot it. When it came back it was 9.506-2 and rejoined the HA cluster but it is now in state "RESERVED" (No, I did…

Hi, This morning I tried to perform the regular, bi-monthly patching cycle on one of my UTM HA cluster. The existing version is 9.503-4. The up2date process started but the popup window showing the progress was blank, so I checked the up2date logs and…

Hi, I seem to have a tmp file from and old update stuck in the sys directory on my SG230. It's taking up about 160MB and I'd like to kill it. -rw-r--r-- 1 root root 162829404 Nov 8 17:06 u2d-sys-9.316004-317005.tgz.gpg.1fad19bd2539a1d7162fd4f5ddae5a27…

Hi, ive beeing trying to install the UTM Software on custom Hardware using the latest Vesion (9.5). I installed from USB which made some Difficulties, but by using "mount /dev/sdb1 /install " it finally worked. But now i cant get the Webinterface to…

I dug around for a while on this. it's mind blowing how hard it is to get a straight answer. If I installed UTM 9 to my own hardware (presumably this means I have the "Home" version) and then installed the free license, what are my license-upgrade options…

Hello, While looking for the patch for the recent wpa2 Krack Attack I noticed that was was well behind on my firmware updates. (9.311). Manually checking for packages did not download anything. I called in a support ticket and the tech remoted in and…

Hello, Currently I have UTM 120 on firmware version 9.414 -2 and 3 more updates are available. I wonder if I can go and update the latest version right away (9.503-4) or I have to go from the oldest to the latest. I have set automatic backup and…