• Bug in Sophos UTM asg-9.7.19-3.1 and asg-9.718-5.1 after installation (BUG at task_install.c:1005)

    No Dju
    No Dju
    Hey all, i had a weird bug while installing 9.7.19-3.1 and asg-9.718-5.1 on my home Firewall (UTM 110/120). I tied to install these versions multiple times but i still got this BUG after the Installation was finished: *BUG at task_install.c:1005*. My…
    • 3 months ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Up2Date from 9.712-13 to 9.712-19 fails

    thomas schmiedt
    thomas schmiedt
    Hello Community, for weeks now i try to install the latest update from 9.712-13 to 9.712-19 via Up2Date, but it keeps failing. I tried using the GUI, updating to the release that already was automatically fetched by Up2Date. I then also downloaded…
    • Answered
    • over 1 year ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Are you able to use Home License on UTM 220?

    David West
    David West
    I'm playing around with Sophos for home use, but having issues with my VM hosting sophos. I was able to pick up a UTM 220 cheap, and wanted to migrate to that, allowing me to deal with my VM without losing my UTM. However... I must be missing something…
    • over 2 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Conversion of UTM Endpoint to Central / Home Endpoint license

    Sokol_A
    Sokol_A
    Dear Ladies and Gentlemen, I tried to register to create a support request, it seems that the site has some problem in accepting the registration requests, I contacted customer support via chat, but it seemed they did not have a solution for me, so…
    • over 3 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sophos UTM Home new licensing model

    Christopher Wright1
    Christopher Wright1
    Sophos UTM Home notified me that my license will expire which surprised me since I remember it mentioning expiring in the year 2099 or 2999. I am pretty sure I went to sleep in my bed and not a stasis pod. Looking at the license overview on my UTM web…
    • over 3 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sophos UTM 220 with home license

    Manuel Steiner
    Manuel Steiner
    Hello everybody I have a Sophos UTM220 at home. Now I want to put it into operation. The only option is with the home license. However, when I want to upload the license there is always an error ..., Does anyone know what I have to do? Many T…
    • over 3 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Home use only License and IPv6

    mekmek
    mekmek
    Hi, is there a way to get a home use license with more user than 50? After enabling IPv6 I have more than 50 activeIP addresses...
    • over 4 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sophos UTM 9 Neuinstallation RPM Installation error

    FlorianS
    FlorianS
    Hallo Community, Ich habe folgendes Problem: Ich habe eine Sophos UTM 110/120 UTM 9 für Zuhause Gestern hat sich meine Sophos Firewall komplett aufgehangen. Deswegen musste ich sie mithilfe des Knopfes neustarten. Daraufhin hat sie sich komplett…
    • over 6 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9 Licensing Count Inaccurate

    Nathan_K
    Nathan_K
    I have an issue with my Sophos UTM 9.x that is very frustrating. I keep getting notifications that I'm past my license count. I have IPv4 and IPv6 enabled and it is double counting licenses. It will even triple count them if I have a static IPv6 address…
    • over 6 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • (Free License) --> License usage: EXCEEDING 90% OF USER COUNT - false counting?!

    MatthiasGinster
    MatthiasGinster
    Dear All, today my UTM notified me that I'm exceeding 90% of the user-count. (So this means 45 devices / IP's) As I know that this is depending on IP-addresses used, I got a Home edition with 50 IP's, I really wonder how the UTM counts. When running a…
    • over 6 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • can not use ASG software

    kuno
    kuno
    Hi All, what do i Need to do here? I have no root or Login Passwords? Thanks
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Unstable Sophos UTM 9 - please help

    Sven David Hildebrandt
    Sven David Hildebrandt
    Hi, I'm running Sophos UTM 9 on an older HP Pavillion PC. I'm not sure about the specs but it works fine. Internet/LAN is stable. However, this PC is kinda noisy due to HDD and fans so I'm trying to get something more quiet and modern to run Sophos…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM home on UTM 220 appliance; can't connect to eth0 (webadmin)

    JohnAdamski1
    JohnAdamski1
    I got an used UTM 220 appliance cheap and thought I would put UTM Home on it. Loaded fresh install from iso. connect laptop to eth0 (LAN) and it gets no network connection. tried hard coding an IP on laptop nic, still says no network connection. The green…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9 Endpoint Protection - License - How to renew?

    JohnLiss
    JohnLiss
    My UTM 9 Home license contains I think with in that license I got Endpoint Protection (10 installs) but for some reason the End Point protection terminates on 2017-09-26 but the Rest of them expire on 2020-06-09. Is there a way to co-term Endpoint…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sophos UTM 9.5 Home hangs sometimes at the boot process

    Jas Man
    Jas Man
    Hi, my Sophos UTM 9.5 Home Edition hangs sometimes at the boot process. It happens at a reboot as well as when the UTM was completly powered off and on again. It hangs at the splash screen ("Press F2 for details"). When I press F2, I can see the following…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sophos UTM Home 9(asg): Cannot connect to webadmin to complete setup

    B. H.
    B. H.
    Hello everyone! I'm having MAJOR issues getting Sophos UTM 9.5 (Home) to start running at all! I bought a refurbed small-form PC with all the right specs (4GB Ram [added 4 more for 8], quad-core intel processor, 250GB HD, added a multi-port NIC: HP…
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM Hardware and Software iso do not boot for me - ASRock Z270M-ITX AC mobo

    tk98
    tk98
    Hi all, I am trying to test out UTM however when I go to boot off of USB, nothing happens. Pfsense which I currently have installed boots. I have tried other iso files for different systems and they boot, so the issue is with the UTM iso, not user error…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Wich PCI-E W-Lan cards for UTM Home?

    FormerMember
    FormerMember
    Hi, Wich PCI-E W-Lan cards are compatible with UTM Home to use wireless protection? Thanks in advance - Meghan
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • VLAN routing and interfaces in Sophos UTM

    Heli0s
    Heli0s
    I currently have a UTM setup with three different interfaces (WAN, LAN, and DMZ). The LAN and DMZ interfaces have DHCP servers setup with different subnets. The UTM is connected to a trunked port on a managed switch, which is also connected to a wireless…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Nearing my license limit

    MikeJeffers
    MikeJeffers
    When I first setup my UTM, it didn't dawn on me at all that I might have a problem with the 50 user license limit. Well, apparently my home is more connected than I thought. Between the game consoles, smart thermostats, Chromecast, Amazon Echo products…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Install sophos ash-9 in an VM

    Sophorius
    Sophorius
    Hallo zusammen, Ich möchte die Home UTM 9 Firewall auf meinem ESXi6.5 installieren aber ich bekomme immer "32-Bit relocation outside of kernel" als Error angezeigt ich bin mir sicher es ist ein ganz einfaches Problem aber ich komme nicht dahinter. …
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • users cannot connect to the database through Sophos policy then we have to remove them and recreate them again in the group then they start working.

    NabiMohmand
    NabiMohmand
    Dear Sir/Madam. This is Nabi Momand from Afghanistan Employed with one of the Well-known Bank in Afghanistan which famous in Islamic Banking and getting award for such service. And we are the one who is using your company product in our respective…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • RE: Since XG is still buggy as hell, why doesn't Sophos upgrade the UTM 9 home license to 100 for home use?

    ftballpack
    ftballpack
    TedAmes said: Since XG is still buggy and from what I have read, not even ready yet, I have tried XG on a vm, and not impressed yet. That is because the XG UTM is still basically a beta at best, in my honest opinion. After the New York Times got hacked…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Runing the UTM from a thumb drive?

    JohnMajestic
    JohnMajestic
    I am interesting in installing the UTM to a thumb drive and being able to boot my server and run the UTM from the thumb drive. It would help in testing hardware and various scenarios, and make my UTM portable. Please do not respond with VM solutions,…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • 'software appliance' not installable on SG105w for use with home user license

    DirkEndler
    DirkEndler
    I am running Astaro since v5 with a home user license at home for quiet a few years. My current setup is a UTM120v5 with an AP50 access point via POE power supply. Now I got my hands on a new SG105w which should replace the UTM120v5 and AP50. So I downloaded…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
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