Hello, After a reboot of a HA node, it doesn't start anymore and blocks on the "Sophos Protection" display. When I connect an HDMI cable, I get the message: "Reboot and select propoer boot device or insert boot media in selected boot device and press…

If the latest software ISO available for download is 9.713, is there a way to update it to 9.714, using the Up2date files, before using the ISO to reinstall? I believe this is called slipstreaming when referring to Windows installation media. The backup…

Hello, we are currently using two SOPHOS SG330 as a firewall in our datacenter and we have connected our offices via RED15. Now we are forced to switch into another datacenter, but the current SOPHOS infrastructure may be obsolete in this scenario,…

Installing Sophos Home Edition UTM on a Lanner 7541C-E01/A firewall appliance I bought mine on eBay for $70 with $13 shipping. www.ebay.com/.../114305668920 1. PREPARATION Make sure you have a SERIAL cable to connect your laptop/desktop to the RJ45…

Hello, Very basic question here that I've been unable to get to the bottom of. I have an Intel-based Dell XPS tower (XPS 8930) with a built-in NIC. I purchased a second NIC. I downloaded the ISO free trial (SW-18.0.5_MR-5-586.iso), put it on a thumbdrive…

GERMAN: Guten Tag Folgende Hardware: ZBOX PRO CI329 nano Intel Celeron N4100 Quad-Core-Prozessor - Dual DDR4-2400MHz SO-DIMM-Speicher ( 2x4GB HyperX Impact 2x, 4GB, DDR4-2400, SO-DIMM 260 pin) - Bis zu 3x Display…

Hello, I'm a newbie with Sophos devices and i've got the following problem: I've bought a used SG 430 Rev 1 with UTM 9. I've made a factory reset and have set up the device to the point where I would need to upload a license file. Before buying an actual…

Hello (windows 7) Lost password so had to do a reset . Connected with a Usb-Serial adapter.. Connected, press ''esc'' and then at the GRUB menu it freezes every time on multable programs (hyperterminal, Putty) meaning the UTM basicly is stuck…

I have an SG 125 appliance. I have no flexi port modules. I understand these are add-ons. I'd like to get one, but I'm struggling with support on how on earth do these get installed? There is no place for them to install on the front. I can't see how…

Im installing via DVD ASG 9.504 in a new server Dell Power Edge R440 - 2 HD 300Gb, 16 Gb RAM. PERC H740P Initially, the Dell IDRAC Software (Lifecycle Controller) guide me to create a Virtual Disk with the 2 HD (RAID 1). RAID completes. then The Dell…

We currently have 2 UTM525 security appliances configured in a Master/slave relationship and have purchased 2 SG550 security appliances to replace our UTM525's. Does anyone know what steps need to be taken to upgrade to the SG550 without any network downtime…

Hi All, what do i Need to do here? I have no root or Login Passwords? Thanks

Hi, I bought a Ci327 and tries to install UTM 9. All the time i am booting the UTM in legacy mode the screen goes in power saving mode and nothing else happens. From Zotac support I got the anwser the CI327 is only supporteb by Kernel 4 and not…

Hi, ive beeing trying to install the UTM Software on custom Hardware using the latest Vesion (9.5). I installed from USB which made some Difficulties, but by using "mount /dev/sdb1 /install " it finally worked. But now i cant get the Webinterface to…

We have an existing firewall in transparent mode and need to change the proxy for the client ips to full transparent mode. We also have an exchange server which also is protected by sophos. We use web filtering for the clients and mail protection for…

Hello, i'm trying to install my UTM on a Pluto E230. Because the E230 doesn't have a CD drive i used unetbootin to create an USB install stick. BUT when trying to boot from this stick, the boot loader didn't find anything. It turns out that the…

I am trying to install the software version of Sophos UTM 9.503-4.1 onto a small server and I am having a strange issue where the installer keeps restarting during the file copy portion of the install. I've tried a dozen time to do the install and it…

I've recently implemented the sophos UTM firewall running as a VM under esxi on a minipc in place of a standalone router/ap. The obi's are defined in the UTM's DHCP server with specific IP's under static assignments. During testing, I changed the assigned…

Hello everyone! I'm having MAJOR issues getting Sophos UTM 9.5 (Home) to start running at all! I bought a refurbed small-form PC with all the right specs (4GB Ram [added 4 more for 8], quad-core intel processor, 250GB HD, added a multi-port NIC: HP…

We have a SG210 UTM with Firmware Release 9.501-5. We made a backup of the configuration for restoring it to a new hardware (also a SG210 UTM). The new SG210 has a 30day trail license and was manually updated to 9.501.5 and has the default IP Adress…

Hi all, I am trying to test out UTM however when I go to boot off of USB, nothing happens. Pfsense which I currently have installed boots. I have tried other iso files for different systems and they boot, so the issue is with the UTM iso, not user error…

Hello everyone. I'm brand spanking new to the concept of UTMs in general and Sophos in particular; but I'd like to use it to protect my home network. I'm about to purchase a barebones mini PC to use for installing SOPHOS UTM Home edition on it. However…

Hi Guys I am new to UTM's and trying to learn. I have installed UTM 9 on vmware workstation. Please guide me for network adapter settings. I've tried all the settings bt none of one worked for me. if i setup two network interfaces for my vm machine…

I'm setting up Sophos at home on an X7A modular computer made by Xi3. The biggest issue I've run into is NIC compatibility with Sophos. The onboard NIC is a Atheros 81 based ethernet adapter and during the install the 32bit hardware analysis finds…

Hallo zusammen, hat jemand die DrayTek VigorNIC 132 mit UTM 9.408 zum Laufen bekommen? Ich kann die Karte einbauen, SophosOS erkennt den Netzwerkchip. Wenn ich der Karte eine IP Adresse zuweise, dann kann ich sie remote anpingen, allerdings lässt…