• How do I remove a URL from the bypass list?

    Nitron
    Nitron
    A user came to me with a website that was loading text but not images. Copying the image URL and pasting it to a new browser tab gave a Sophos block message, with the option to bypass. I looked in the live log and the images were being loaded from a URL…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Quotas times less than 10 minutes?

    NewImage
    NewImage
    Is there a way to change the granularity of usage time selections from anything other than 10 minutes, like 5 minutes? For example, A 30 minute quota, with a 5 minute window, would allow 6 quick visits a day, instead of only 3 for 10 minutes.
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Web filtering corrupts large downloads since 9.353 (I think)

    JohnSmith4
    JohnSmith4
    Hi All, I wonder if anyone noticed same problem. Recently (I am on 9.353 home license) I was trying to download some Windows Server ISO for evaluation and was struggling to get it installed with various errors. Eventually found one forum stating that…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • parent proxy with auth - how to debug?

    miami_01
    miami_01
    Hi All, i'm using the parent proxy for some websites, which should be routed through an external proxy server. this worked for a long time now. Yesterday i needed changed the external proxy (squid3) to user authentication, because of several reasons…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Allowing non-AD devices access the internet?

    bg80
    bg80
    So I am setting up my first Sophos Firewall and using a SG-135 running UTM9. I am on an AD domain and have configured the UTM with AD SSO authentication. This is fine for our AD users and traffic is flowing fine and being logged. However we have a…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Is it possible to create whitelists/blacklists from a text file?

    ISASKSTT
    ISASKSTT
    We need to find a way to upload blacklisted or whitelisted IP's, domains, URL's from a text file and assign tags to them, is it possible?
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Categorization sometime fails -> long loading time of website

    Jas Man
    Jas Man
    Hi, I've activated the web filtering in transparent mode on my UTM (now 9.352-6) a half year ago. Since then I realized that different websites take a long time to load sometimes. In this case the webbrowser shows "Waiting for answer...." and a white…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • WebFilter and https://outlook.office.com or https://outlook.office365.com "Host not found" HELP

    AZSysAdmin
    AZSysAdmin
    Okay, so I have setup the Web Filtering and using the transparent mode. I have added exceptions for Office 365 as we're using Microsoft Office 365 for SharePoint and Exchange. Which all has been working well and I cannot tell by the error what is occurring…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • HTTP request allow by Transparent Proxy, but answer gets blocked by firewall

    Jas Man
    Jas Man
    Hi folks, I noticed that some pages are very slow since the upgrade to UTM 9.352-6. Don't know if this has to do with the upgrade. But today I also noticed many blocked packets from external hosts in the overview tab of "Network Protection". I did some…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Web Protection Blocks Certain Web Pages on a Site as Malware. What next?

    utmadm
    utmadm
    I wanted to buy a CD from discogs.com. For some reason, sending messages and buying a CD from the shopping cart failed. I traced it to the UTM, which was blocking certain pages on their website as malicious. Most of the website seems to be fine. Here…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • MAC Address support for Web Filtering

    MarcoNielsen
    MarcoNielsen
    Newbie, but playing around with Sophos UTM can see the powerful features it has to make some decisions on which UTM product to use going forward. I see the MAC Address list functionality underneath Network Definitions and the ability to setup a firewall…
    • Answered
    • over 9 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Unblock URL button not for all users

    PatrickJanssen
    PatrickJanssen
    Hello guys i have a question about the Bypass blocking feature. When i add a user or a group of users everyone within the company gets a button called "Unblock URL (will be logged)" on the block page. Is it possible to show this buton only for users who…
    • Answered
    • over 9 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Web protection does not seem to be working

    TerryEagle
    TerryEagle
    I have enabled web protection on the Sophos UTM. the network the PC is on is in the network that is listed here is the default policy but when i go to a site that should be blocked (based on the policy test) it is not blocked. opened the like…
    • over 9 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Web filtering policy priority + group membership

    CedricKessler
    CedricKessler
    Hi, I'm in the process of creating a couple new web filtering policies and I'm encountering some issues I haven't had to dealt with so far. I have 4 web filtering policies + the base one and it is working OK - but all policies are for a different…
    • over 9 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
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