Hi everybody, my device is a Sophost UTM9 ASG220. I configured Application Control to block all Social Networking applications. Unfortunately Facebook App is not correctly blocked when accessed by Apple devices (iPhone-iPad). This is the log I see…

I was have around 180 locations that are going to access our UTM web protection and have the need to only allow half of the ip subnets because their is restricted access from som IP network. Unfortunately we can not define a network with a mask 255…

Hello everyone, I have the problem that traffic from two applications does not pass the proxy. The proxy runs in transparent mode without authentication. The proxy is configured for HTTP / HTTPS. The traffic is not visible in the proxy log, the traffic…

Hi, I'm using UTM 9(.409-9) Home Edition. I've installed the CA certificate on my Windows computers and Android Phones on my LAN behind the UTM to be able to scan HTTPS-traffic to these devices. This works as expected ("avscantime="4164" on a HTTPS…

I am having issues getting Netflix streaming to work. I've read through probably every discussion on the forum, but they appear old and none have worked. Luckily Netflix is not a big percentage of what we watch, but I'm pretty sure it was working until…

First I tried using a firewall rule to block access, but I've learned that since I'm using web filtering to block ads and such, firewall rules will not work. So, I've set up a timed web filter event so my kids will not be tempted to use the internet all…

I've got a weird one here thats making my head spin. Ill try to keep this simple using images. So I have Web Filter Profiles, the below one is for the kids, it has the kids devices defined in "Allowed networks" to filter them in here, as you can see…

Hello, starting a few days ago, some important Akamai CDN content for Steam (jpg, css...) is blocked because of a " Malicious Sites,Potiental Unwanted Programs " categorization. It's exactly the resource itself, not the whole domain/subdomain/folder…

We have had a number of issues in recent months with the URL categorization functionality in the Web Appliance. Running two appliances, one on 4.2.1.1 and another on 4.2.1.3. Currently, URL categorization is technically working (test connects to the service…

Hello Community, we have UTM 9 SG230 (Firmware 9.407-3) configured Webfilter at standard mode. We have 2 profiles. One of these profiles allow download of files (exe etc.) with Warning. Our problem is, that the proceed button not working sometimes…

I have antivirus scanning (single) turned on in both Web Protection and Web Server Protection. Our customer accreditors are going over the configuration now with their usual fine tooth comb and threw a question back at me. Does the AV quarantine the file…

Hello, Here is what I had to set as exceptions in order to get Plex to successfully work remotely, download metadata, and download images. The movie agents I use are: Freebase, The Movie Database, and MoviePosterDB. Plex Skip Checks: Skipping: SSL…

I was researching the idea of using a subordinate CA in Web Protection for HTTPS decryption and scanning. The idea behind this is that, instead of trying to deploy/re-deploy a new certificate for this to function, that I would use a subordinate CA created…

Hi people Issue is about full transparent mode, when enable web protection in full transparent mode for network 10.93.0.0/24 It does not work properly . In picture you can see my routing config . Utm doesn't have internet on wan ip address. But…

I'm having an issue with streaming of HBONow... on any machine on the network it will crash after 30 seconds to a minute or so (with a cryptic Flash error... 106000). Both Netflix and Amazon Prime stream fine (and I can enable/disable as needed). I'm…

I am trying to allow specific Youtube videos to be watched while blocking the rest. We currently use UTM 9.353-4 and we block Youtube via the Application Controls, however, there are not any exception controls for specific webpages in Application Controls…

We need to find a way to upload blacklisted or whitelisted IP's, domains, URL's from a text file and assign tags to them, is it possible?

Hi, I've activated the web filtering in transparent mode on my UTM (now 9.352-6) a half year ago. Since then I realized that different websites take a long time to load sometimes. In this case the webbrowser shows "Waiting for answer...." and a white…

Hello, I have a problem to play video from website that work on JW Player. All other video players work well. Found that if i disable Anti Virus on Web Filter profile - It's work fine, but i think it's not good idea to disable Anti-Virus. Please…

Hello guys i have a question about the Bypass blocking feature. When i add a user or a group of users everyone within the company gets a button called "Unblock URL (will be logged)" on the block page. Is it possible to show this buton only for users who…

I have enabled web protection on the Sophos UTM. the network the PC is on is in the network that is listed here is the default policy but when i go to a site that should be blocked (based on the policy test) it is not blocked. opened the like…

In 9.314-13.1, it seems that hosts/networks in the "Skip Transparent Mode Destination Hosts/Nets" list are not always properly being skipped and are instead being intercepted by a Transparent Mode Web Filter Profile when one or more profiles are in the…

On our internal network, we have our Windows domain, along with some non-domain devices and wireless devices connecting via 802.1x on the same network. I currently have the internal network web protection profile setup to decrypt and scan SSL content…