I have a Proxy that serves two segments one open section of our infrastructure and a restricted part. The restricted subnets only have’s backend server, so we are uncertain when the profile stopped functioning properly. When we turn off the restricted…

Hello everybody, I'm currently trying the Web Protection. I understood how it works, transparent/standard mode, etc. However, I noticed that lots of things don't work in case HTTPS is configured on "URL filtering" only (download scanning, download checks…

I Have an issue with Sophos SG 135 UTM .I get a message "HTTP PROXY RESTARTED " and this particularly happens during the sessions of Teams Calls .see below details of UTM Model: SG135 Subscriptions: Base Functionality Email Protection Network Protection…

There are tons of typos in the values set for the "application" field in Sophos UTM 9.7 Web Filtering logs. Some examples are: application="micrsoft" application="googapis" application="googplay" application="googdocs" application="netflx" application…

admin we have enforced entire organisation with a standard Web Protection Policy. our marketing personnel is not able to access google Ads because it falls under one of the blocked categories. is there a method we can allow this user/device to bypass…

Hello, We have 4 terminal servers for which we have defined a web filtering policy. All the servers have an internal application installed which reaches out to the internet on port 9009 to update some information within the application. We have allowed…

I've seen this answer: https://community.sophos.com/utm-firewall/f/web-protection-web-filtering-application-visibility-control/125440/windows-update-fails-on-utm-9-705-3 But the proxy is still blocking access to http://2.tlu.dl.delivery.mp.microsoft…

I would like to create new filter categories to use in Web Filter Profiles. When creating a new "Filter Category" sub-categories have to be selected. Are there any lists which websites will be blocked by a certain sub-category? For example the sub-category…

Hi All, Recently I have noticed a weird issue that my computers behind Sophos UTM are not loading Apple iCould Content. I have made all apple exceptions as showing below. It keep loading!!!!! It works when I switch to 4G connection. Any suggestions…

Hello, Until now we used AD-SSO and it worked. Now we're in the process of hardening our AD and want to disable NTLM as far as possible. Since the UPM uses NTLMv2 for SSO that's a problem. Of course we can define an exception to still allow NTLMv2…

Device: Sophos UTM9 running firmware 9.510-5 Issue: When I switch on the Web Filter and configure the Base Policy everything works as it should. I can access the sites I need and block the sites I don’t need. However, when I create a new policy that…

Ok this is REALLY beginning to bug me and I haven't ever managed to get this working so I am just not sure why. The title is a little misleading due to the web filtering working fine for my "LAN" traffic (using Transparent Mode with AD SSO) "Do not…

I've just set up Decrypt and Scan for HTTP traffic on a UTM 9.509-3 box, and I'm having some trouble with the certificate that the UTM uses to sign the response back to the client. Under Web Protection -> Filtering Options -> HTTPS CAs -> Verification…

Hi all, When turn on the web protection, client's antivirus software always prompt the warning to confirm block or not(please see the attach photo). Both staffs feel so tired to confirm because it will prompt at any website. If turn off the web protection…

Hi, I need to block all *.io & *.doubleclick.net domain. My Setting is following: Web Filter Profiles | Filter Actions | Block these websites | Regular Expressions add " .io " add " .doubleclick.net " Unfortunately, ESET antivirus is stilling…

Hi, I found UTM9 block NOD32 to download a "XXXX.dll.nup" file. Because of it, I added following settings. A) At Web Filter Profiles | Filter Actions | Warned file extensions , I added "nup". B) At Filtering Options , I added a new Exception List…

I'm having an odd issue with Web Protection causing a website to time out and never load. The Web Protection log shows it passing the website. Yet the website won't load. However, if I disable the Web Protection module, the website then loads. So…

Hi I have moved to authentication via browser All the kids in the Children group (eg. Alexander) can login. But the parents (eg Heather) in the parents groups all get wrong userid or password. There does seem to be one difference (see below…

Hi people, I hope this is the correct forum. It took me some time before I found out how to even post a question. I have this FileMaker database server which is sitting in the private network. Using NAT, I have configured all traffic over port 5003…

Good Morning, I've installed Sophos UTM this morning, got it all running and configured. I went to activate HTTPS scanning and instantly I've got a problem, How do the mobiles within my household (IPhones, Android) Get protected under this policy? Similar…

Hello community, I have a problem understanding the usage of the internal UTM (9.4) proxy from other UTM Networks. My setup: Internal LAN (192.x) DMZ Server (172.16.1.x) DMZ WLAN (172.16.2.x) The Web Protection is enabled: allowed…

Hello We have a UTM running 9.502-4, we are using Web Filtering in Standard Mode with AD SSO Authentication. We have several AD groups, one that is "whitelist only". People in the whitelist only group are having trouble using the Royal Mail tracking…

Hello, we have UTM 9 with the Webprotection active. I n the last few weeks we have the problem that we not can open two websites. When i opening this website, the proxy give me an error "Connection to server timed out". On another computer with…

Dear all, hopefully this is the correct forum, otherwise please move it to the correct one :) Well, we have "some" trouble with our Proxy/Webfilter. Since a few months we've got the problem, that sometimes, some pages got the "Host not Found" notification…

Hi Team, I have a UTM 9.5 installed on a hyper-v instance. I have created a new web filter profile and 3 policies under that profile. three policies were created for 3 different AD group users such as Fully allowed users, Senior managers, and users…