I have a Proxy that serves two segments one open section of our infrastructure and a restricted part. The restricted subnets only have’s backend server, so we are uncertain when the profile stopped functioning properly. When we turn off the restricted…

I Have an issue with Sophos SG 135 UTM .I get a message "HTTP PROXY RESTARTED " and this particularly happens during the sessions of Teams Calls .see below details of UTM Model: SG135 Subscriptions: Base Functionality Email Protection Network Protection…

There are tons of typos in the values set for the "application" field in Sophos UTM 9.7 Web Filtering logs. Some examples are: application="micrsoft" application="googapis" application="googplay" application="googdocs" application="netflx" application…

I've seen this answer: https://community.sophos.com/utm-firewall/f/web-protection-web-filtering-application-visibility-control/125440/windows-update-fails-on-utm-9-705-3 But the proxy is still blocking access to http://2.tlu.dl.delivery.mp.microsoft…

Hi All, Recently I have noticed a weird issue that my computers behind Sophos UTM are not loading Apple iCould Content. I have made all apple exceptions as showing below. It keep loading!!!!! It works when I switch to 4G connection. Any suggestions…

Hi to the whole community! I´m Daniel Celestino from Argentina. I´m IT administrator of SG 330 versión 9.705. I Just want to share a simple Solution that worked for me. In my scenario, I work for an institution that has more than 2000 recruits for…

Device: Sophos UTM9 running firmware 9.510-5 Issue: When I switch on the Web Filter and configure the Base Policy everything works as it should. I can access the sites I need and block the sites I don’t need. However, when I create a new policy that…

Ok this is REALLY beginning to bug me and I haven't ever managed to get this working so I am just not sure why. The title is a little misleading due to the web filtering working fine for my "LAN" traffic (using Transparent Mode with AD SSO) "Do not…

Having an issue with getting to www.axis.com and its associated sub pages. What's occuring is if I go to the site, it loads but there is broken images/content at the top, and buttons do not work correctly. This also occurs on a mobile device. If I disconnect…

XG 125 - UTM 9.0 (Firmware version: 9.510-5) Goodmorning everyone, I'm trying to set up different profiles to be applied to different Ip ranges within the same network. I have an "Internal Lan" with Ip 192.168.0.0/24 and I would like an Address Range…

Hi all, When turn on the web protection, client's antivirus software always prompt the warning to confirm block or not(please see the attach photo). Both staffs feel so tired to confirm because it will prompt at any website. If turn off the web protection…

Hi, I need to block all *.io & *.doubleclick.net domain. My Setting is following: Web Filter Profiles | Filter Actions | Block these websites | Regular Expressions add " .io " add " .doubleclick.net " Unfortunately, ESET antivirus is stilling…

Hi, I found UTM9 block NOD32 to download a "XXXX.dll.nup" file. Because of it, I added following settings. A) At Web Filter Profiles | Filter Actions | Warned file extensions , I added "nup". B) At Filtering Options , I added a new Exception List…

Hi I have moved to authentication via browser All the kids in the Children group (eg. Alexander) can login. But the parents (eg Heather) in the parents groups all get wrong userid or password. There does seem to be one difference (see below…

I adjusted Default Content Filter action to prevent Nudity sites from being accessible with success a couple years ago. However, I checked the other day, and even though my setting are still intact, I am able to access Nudity sites. If I use the policy…

Good Morning, I've installed Sophos UTM this morning, got it all running and configured. I went to activate HTTPS scanning and instantly I've got a problem, How do the mobiles within my household (IPhones, Android) Get protected under this policy? Similar…

Hello community, I have a problem understanding the usage of the internal UTM (9.4) proxy from other UTM Networks. My setup: Internal LAN (192.x) DMZ Server (172.16.1.x) DMZ WLAN (172.16.2.x) The Web Protection is enabled: allowed…

Hi everyone Im getting a timed out response from a specific web site, we know is not an UTM issue but we need to avoid the UTM show the template with the "Timeout during conection to server " or an "Connection Timed Out" or "Timeout while reading response…

Situation: Site A = 10.0.0.0/23, UTM-A = 10.0.0.1, HostA = 10.0.1.119 Site B = 10.0.50.0/24, UTM-B = 10.0.50.1, HostB = 10.0.50.3 conecetd by a Site-to-Site VPN If on HostA, I do an ` nmap -p 1000,2000,3000,8530,8531,8532 HostB `, I see the SYN…

Hi Since upgrading to 9.509-3 I have been having difficulties with random websites (amazon, scan.co.uk and others) timing out when using Google chrome. I've inspected the logs and cannot see any issues at all. I've cleared the cookies/cache, re-installed…

Hi all, Scenario: We have an Amazon Echo Plus which uses a static MAC/IP Host-Object, because we only allow DHCP with static entries in our WiFi for the disabled residents. Firewall Rule: Resident Network -> any -> Internet IPv4 The main problem…

Our web filtering is running in transparent mode with URL filtering only enabled. I wanted to put a warning on people accessing streaming media and in the main it works, however some sites, YouTube specifically the PITA in question at the moment, we get…

We get the following error when browsing some sites And in chrome we get a Your Connection is not Private error. Then first thing we did was to look if Https Scanning was turned on but it is not from what i can tell. We have tried putting in…

This KB Article provides instructions on how to utilize Website Tags to secure resources in your network while still allowing Internet access for your Guest Network. 1. Create a Website entry for the protected network's CIDR range 2. Add a tag to…

Model: SG135 Firmware Version: 9.506-2 I'm not sure what I'm missing, but here is a breakdown of the issue I'm experiencing and how I have this unit configured. When connected to the local private network, I am able to access the internet on my…