I've seen this question asked multiple times but we can't figure out what the issue is other than a problem with his physical laptop which doesn't make sense. Things to note: Their credentials work on my machine (so its not an authentication issue…

Hello Guys, I am currently trying to setup two different IPsec VPNs. The first one is to simply connect to our Network and the other one is to route all traffic threw the firewall, if you are in a cafe for example. So far so good. They both work…

I recently enabled IPv6 on our Sophos SG210 (HA) firewalls and got bumped, that SSL VPN doesn't connect from inside anymore. To make sure it wasn't the recent update, I disabled Global IPv6 support and suddenly VPN connects again. It always works…

Hi, we use a SG550 and our vpn admins (with the Right Remote Access Manager) are not able to download the SSL VPN Package via Webadmin, (Definitions & Users, Users & Groups, Action Download SSL VPN Packages). This is because they don't even see Users…

Environment information: I have an SG135 on firmware 9.707-5 and a freshly rebuilt laptop with Windows 10 (all updates are current as of 2/2/22 and it is not domain joined, a true vanilla installation). I am performing my testing with the laptop off-network…

Hello, I have a problem I cannot solve on my own: I need a IPSec VPN access to our network (192.168.0.0/24 ) behind our Sophos UTM (192.168.0.10). On our Network I need to access a certain server (192.168.0.90) with a fixed IP Address originating…

Recently, we have put a RADIUS Server within our environment and rolled out OKTA as our MFA platform for VPN. I know the expected behavior is for any user that has OTP/MFA enabled to disconnect the VPN after 8 hours. But we have noticed, after the…

Situation: We now have many users working remotely that don’t need resources on the private network – everything they need is cloud based. Therefore they have no need to make a VPN connection to do their work. The Windows 10 AD-member PC ends up…

I'm running into an issue where my HTML 5 connection becomes non responsive when I copy and paste from my Mac to the Windows PC i'm remoted into. I am using Use CMD+C on the Mac and then CTRL+V on my mac which is remote connected to my desktop via VPN…

To any who can help. when using SSL/IPSec remote access, are the clients isolated (or can they be Isolated) from each other? I thought they were isolated when using SSL (not sure about IPSec), but am unable to find the information. Any help app…

Hi, I have a strange problem, I upgraded my server from 2Gb to 4Gb RAM faster CPU and from two Realtek nics to a two port I350. I reinstalled the utm and restored the backup. I have a 400/40Mbit connection, the server 1Gb/200Mbit. My problem is that…

Hi guys I have problem with my UTM 9 installation, it is running on Hyper-V. Problem is when I connect to VPN portal and try to start RDP connection I get a message Internal Server Error . Weird thing is that is used to work and then just stopped…

Hi, I have got the SSL VPN working great on a remote Win10 laptop, it gets assigned and IP address and I can access local resources as I should. Locally we have some websites/software that needs access to specific IP address that are routed out via…

Currently running UTM 9.501-5. Running into an issue with accessing the User Portal and then downloading the utility to install and launch the Remote Access VPN IPSEC pool. Worked wonderfully in the past, but I have not used it in many months because…

Hi all- Hoping for some help with an ASG320 running UTM9 9.3x software. Recent setup, running VPN remote access PPTP in a windows environment. The current setup is using the UTM9 as a firewall/network protection. VPN currently works, but I cannot…

Hello, here's something i've tried to do over the years in ASG/UTM and never got it to work: Using PPTP client with the internal LAN DHCP server. The connection is established correctly, the clients gets an IP from the DHCP server in the LAN...…

Hi, I have setup a VPN Remote Access connection with L2TP and using Radius as the remote authentication. I can successfully connect, but no data flows unless I manually create a user object with the same username (and with remote authen setting) and…

Guten Tag, ich habe ein Problem beim Nutzen von mehreren IPSEC Fernzugriffen per NCP Client mit XAUTH und PSK. Es funktioniert immer nur die zuletzt aktivierte Regel, alle anderen geben beim Connecten im NCP Client sofort die Fehlermeldung "PAP/CHAP…

I have a Samsung Galaxy S7 running Android 6.0.1 and a Sophos UTM device with firmware version 9.404-5 (holding off on updates because I was bit by the MTU "feature"). I have almost literally tried every combination of IPsec, L2TP, and PPTP configuration…

Hello, I try to use VPN on iOS devices, but I´m facing serious problems since OpenVPN was updated to 1.07 for iOS devices. I cannot establish a connection anymore with the previous versions of OpenVPN and/or Sophos UTM I was able to connect. Log…

Hi all, I am trying to migrate RAS SSL openvpn from an existing setup to sophos UTM 9 and I am struggeling with sophos certificate management. The existing openvpn setup works well and from a certificate point of view looks like the following: rootCA…

Hello, I have a rather interesting problem... I have in my environment a computer with static IP (192.168.1.9/24), and an ESXi which hosts a sophos as a VM. I also have a win 8.1 as a VM (inside the ESXi host of course), and it has an IP of 192…

Hi to all, I got error "Error: Protocol Security Negotiation Failure" after I try connect with HTML5 over the UserPortal. I try solution from thread: https://community.sophos.com/products/unified-threat-management/f/58/t/75897 without success. Locally…

We have an SG230 in a remote facility which we must make VPN connections to, preferably over L2TP/IPsec. The problem is that they haven't provided us with a public IP per se, instead they have given us a private IP which is 1:1 NATed in their firewall…

I have setup a "collection" of identical managed desktops for students to access while at school. This is using Windows Server 2012 with Hyper-V. I would like to be able to give students access to these desktops from their own homes via the UTM portal…