I've seen this question asked multiple times but we can't figure out what the issue is other than a problem with his physical laptop which doesn't make sense. Things to note: Their credentials work on my machine (so its not an authentication issue…

I upgraded my Sophos Connect client to the latest version 2.3 ( Sophos Connect 2.3 Update Released ) and since then cannot connect via SSL VPN to my UTM / SG230 obviously because of a cipher incompatibility. Client says Timeout openvpn.log says: …

Just for your Information: We had a user who was not able to connect to the VPN, after we switched from Sophos SSL VPN Client to OpenVPN Client. Every time hi tried to connect, he got an authentication error. The openvpn.log showed: SENT CONTROL…

Hi Community, we're experiencing a weird problem. We have just got installed a new router from our service provider which connects us to a 192.168.200/24 where our Telephony Server is located. There is a working route on our coreswitch( 192.168.14.39…

Hi, I have a new project for the implementation of security infrastructure in organization and I want to set up all thin clients when they start up windows, Sophos VPN clients connect automatically. Any help? Regards.

Hello Guys, I am currently trying to setup two different IPsec VPNs. The first one is to simply connect to our Network and the other one is to route all traffic threw the firewall, if you are in a cafe for example. So far so good. They both work…

I typically connect to multiple XG firewalls using a L2TP connection. Issue is when I disconnect I get an email alert that the session was terminated (I know, I terminated the connection). As an MSP, I get alerts for a lot of things, and this seems entirely…

We have recently had an internet speed upgrade which gives us 1Gbps Down & Up to the internet. When running a speedtest connected directly to our network in the office we are getting around 950mbps. When the client runs a speedtest while disconnected…

Hi, for a few days now, the SSL VPN cannot be connected if there is an ' inverted comma in the password. We use OpenVPN 2.5.6. Do others have this problem too? Error: Options warning: Bad backslas. Is it caused by a pattern update?

Hi, we use a SG550 and our vpn admins (with the Right Remote Access Manager) are not able to download the SSL VPN Package via Webadmin, (Definitions & Users, Users & Groups, Action Download SSL VPN Packages). This is because they don't even see Users…

Hello, I have a strange problem with a site-to-site tunnel from LANCOM 1793 to SG230. Let me explain first, I have 10 tunnel site-to-site ipsec tunnel from various lancom router to the same sophos utm sg230. All working with the same IP-SEC-Policy…

utm version is 9.707-5 I use the utm for routing and network security on my home network. I have a subscription to a vpn service provider. The vpn protocol is openvpn (over udp). When I start the vpn service's client on my macbook and enable the vpn…

Hello, I have configured VPN Server on Sophos UTM over IPsec on S2S. When i connect to the server using OpenVPN Client on my windows laptop, and run Extended test to check for DNS Leaks - http://dnsleaktest.com/ - I can see DNS servers and server…

Hi, I have two local interfaces enabled. Interface 0 WAN Interface 1 192.168.10.1 Interface 2 192.168.40.1 I am connected to VPN I want to remote into 40.x devices but I dont seem to be able to ping 40.x network at all. I can communicate with…

How can I restrict SSL VPN users on the specified network ? EXAMPLE:- We have 10 SSL VPN users in our organization, I want to make 5 users needs to access my NAS server, and the other 5 users I want to restrict to access NAS. It is possible…

Hello team, First, if the question was already asked, sorry for the disturb, but i checked and try so many things that i am kind of lost with this problem. Second, english isn't my native language sorry for some misspell or other stuffs i'll prononciate…

Hello, I have issue in VPN connection, I got (TLS handshake failed) error! please review below logs: Sun Mar 21 11:41:55 2021 TLS: Initial packet from [AF_INET]196.219.26.250:8443, sid=216d22bd ccebd945 Sun Mar 21 11:41:55 2021 WARNING: this configuration…

I tried to install the Sophos SSL VPN Client 2.1 from the UTM user portal. I am getting an error "An Error occurred installing the Sophos SSL VPN adapter driver" So, I tried so many things and finally it is working for me. You can also try it…

Hi, the VPN connection of one of my users stopped working from her house. To the best of her knowledge, no changes were made to her home's gateway. She brought her computer into the office and I was able to connect from the guest network. But to be…

Hi, I'm new here and have the following problem. I have checked it with Pre-shared key and also with certificate. The same results. Does anyone has Info? Thanks in Advance!

Situation: We now have many users working remotely that don’t need resources on the private network – everything they need is cloud based. Therefore they have no need to make a VPN connection to do their work. The Windows 10 AD-member PC ends up…

Daer all, I created SSL VPN in Sophos UTM 9 and clients are connected successfully, but not able to connect VPN clients to local network and gateway in VPN client not showing . Please find the below configuration and help me to do the same. Remote Acces…

Hi, I hope this is in the correct Group. I have a new user set up in AD exactly the same as any other user, member of the AD SSO VPN group. the UTM is running Firmware 9.703-3. when I tried to set up his VPN (IPSEC) the Sophos connect client wouldn…

I'm running into an issue where my HTML 5 connection becomes non responsive when I copy and paste from my Mac to the Windows PC i'm remoted into. I am using Use CMD+C on the Mac and then CTRL+V on my mac which is remote connected to my desktop via VPN…

Good Morning, A newbie question - in these days of increase remote access to HQ, what is the best VPN service (or combination of) protocol to for staff remote access back to the office from their business laptops. Appreciate it's very much a 'it depends…