When connected through UTM 9, my iOS devices are not able to send or receive mail with multiple providers (EG: Yahoo, Gmail and 50webs hosting). When on LTE network, everything works as expected. What do I need to do to fix this problem? Thanks…

Hi, I just have a quick question surrounding communication on within the same network. I know that between different networks I have to define rules to allow communication e.g. if i want to RDP between VLAN 101 (10.10.1.1) and 102 (10.10.2.1) which…

Hi! We use UTM 9 Sophos. I just wanted to ask how we can configure it to let a group of users to bypass website blocking / all the blocking? Thanks!

I know I can add Exceptions to prevent the AV from running for certain websites (possibly using a REGEX). But there's already an application control definition for what I'd like to exclude. Is there any way to hook up the app control definition as part…

Hi Guys just a question on how to block facebook videos with access to facebook news feed im quite lost and dont know what to do. THANKYOU :)

Hi there, Small question, i've got two sites connected by SSLVPN Site to Site. All fine. Though, on remote site (client site) if i configure the remote log server (iView system on main site), the IP used by the remote UTM in order to push logs to the…

Hi, I have 2 external interfaces: a) WAN b) VPN concentrator I have my static routing configured correctly to route traffic accordingly. Basically everything goes to a) except for some stuff, which goes to b) (a couple of specific networks). …

Hi, This morning I tried to perform the regular, bi-monthly patching cycle on one of my UTM HA cluster. The existing version is 9.503-4. The up2date process started but the popup window showing the progress was blank, so I checked the up2date logs and…

Hello Team, 1. I have SOPHOS UTM 9--> ASG software based proxy setup. Please provide steps to verify session timeout and other timeout settings. 2. Does Sophos use a customer Linux model? if yes how can we use it to automate certain tasks.

9.506 is released. Maybe we could use this thread for reporting successful updated system and maybe not so many bugs. Who wants to be first to update? :-)

After running an SSL check for one of our sites, which is served by our UTM, it turned up that we have 3 weak ciphers being supported by the UTM: TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA _0xc012_ ECDH secp256r1 _eq. 3072 bits RSA_ FS WEAK 112 TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA…

QoS bandwidth pool / throttling rules are bound to an interface, which makes sense. But it seems once created these rules are permanently bound to said interface and this cannot be changed? This feels annoying in terms of usability. Is this a bug in…

I'm guessing this might be more of Windows-related question rather than an UTM question, but I'm not 100% sure of the authentication process when using a Windows RADIUS server (via NPS). At our small office we obviously have a DC, but the name ends…

Hello It's not funny. I read "how to ..." and realize that it's not working with file downloaded by link from UTM9. psexec \\srv-test.example.local "c:\temp\SophosMcsEndpoint_XXXXXXXXXXXXX.exe" -crt R -s -ni Did i misst something? regards

Hi All, I am a happy user of sophos UTM now for 3 years. I now have to block IDM (Internet Download Manager) usage on my network. it has a lot of impact on the bandwidth usage. How could I achieve this with Sophos? is this possible? i've already…

Hi, I'm a newbe. So thanks for your patience. We are a school. We have an Internet connection with 5 public IPs (xx.xx.xx.202 to 206 - same gateway). We are using UTM 9 as our firewall. Our main network gets DHCP from a Windows box (192.168.x…

Hello Everyone, We have a setup in our environment which provides Web filtering based on certain list defined by us. Its a Software based model(ASG Software) UTM 9 . I want detail on how a request is processed once it reaches at gateways. how all…

Hello, someone with experience on connecting site-to-site with Telecoms. please contact me via skype:kashaigili

Hi, Host objects dns do not change from ip when the host goes from a lan network to a wifi network or from wifi network to lan network, this causes the navigation accesses (social networks, streaming, etc.) to stop working when the host Has the network…

Hi, ive beeing trying to install the UTM Software on custom Hardware using the latest Vesion (9.5). I installed from USB which made some Difficulties, but by using "mount /dev/sdb1 /install " it finally worked. But now i cant get the Webinterface to…

Here's a possibly very stupid question. We're having some minor problems with our connection. At least, that's the face of it. The connection is rather slow (it's only 30Mbit symmetric, which is quite bad), so there's a chance it's the connection itself…

Hi, I've noticed a while back that the Web Server Protection would notify the user if the IP + port they were trying to use was already used by another service (for example, the user portal). Today I've hit a small snag trying to enable a server on…

SOPHOS UTM 9--the console user password are correct stuck while login error showing please wait longing in

Hi all, Is there any documents available concerning the flow of a packet in the UTM? And this according the technology used (Web Filtering Proxy / L4 Firewall / Fall back if no rules present at one of the used technology etc..) Thanks, -m-

Hello, when I try to open https://www.plex.tv from my LAN Network I get the browser message Failed to open page, can't fin the server plex.tv . When I open the website on my mobile phone with GSM Connection, the website can be opened without any…