Hello, we have UTM 9 Firewall , we have a problem with RED 15, since yesterday one of RED15 cannot connect to our firewall, on saturday we installed the firmware update, after the update everything worked. we use another 3 REDs that work. here…

Is it possible to do the following: We have got a lab-environment in our datacenter. We installed a Sophos UTM and defined multiple VLANS which are attached to the VMs on our Hyper-V-Host. In our remote-office is a Sophos RED15W, connected via RED-Connection…

I tried to configure RED15 with VirtualXG, but it did not work. The LED indicator blinking at Internet state, but suddenly off. I've done all the steps and RED15 still not connected/online. anyone can help?

a deployed RED15 loses its contact to the firewall after about three hours of use. In the firewall it is then displayed as "down". A control shows that the tunnel LED of the RED is still lit. After a reboot the RED rebuilds the connection and then loses…

Sophos RED15 not booting properly, System light is on, Router is blinking - somtimes it comes on and then no internet connection is possible and the red is restarting.(i can see the lease on the DHCP server but RED ist never pingable) DHCP in the network…