a deployed RED15 loses its contact to the firewall after about three hours of use. In the firewall it is then displayed as "down". A control shows that the tunnel LED of the RED is still lit. After a reboot the RED rebuilds the connection and then loses…

Right now my company just moved to a new UTM and we upgraded a few REDs to the RED15rev1. I read in the documentation that you needed to allow UDP3410 so it can communicate properly. Would we need just create a service definition for this port and allow…