Hi All I was wondering (after looking at the 2016 hcl of usb dongles) If any body here has had any success with any 4G dongles working directly on a red 15? Thanks Mark

Hi, I need to find out how a RED device is connected to the UTM. I want to know whether the RED uses its WAN interface or its USB stick connection via LTE/UMTS/GSM etc. Is there a way to determine this via the REST API or any other way? I don't want…

Howdy folks. I have some hardware at offsite locations that use the Sophos REDbox to tunnel in to our main network. Lately one of our engineers has been asking to allow ONE of these offsite network clients to connect directly to WAN. It seems that split…

I have a very basic RED setup. The UTM is at the company office, which also has a Windows 2016 domain controller and file server. There will be a small branch office with a RED 10 or RED 15. I am testing with a RED 10. Everything works as expected, except…

Can sombody tell me how to open RED log file on XG? I see the files using Advanced Shell but I cannot see Content the files. Best regards Nasser

I am using Multiple RED tunnels on our UTM. Obviously they use the Wan interface on our UTM's so do I set the MTU size on the RED interfaces the same as the WAN MTU size? Wouldnt an 1500 MTU on an 1492 MTU WAN Interface force the UTM to fragment each…

Hello, We have set up a RED15w for a branch of one of our customers. It is configured in Standard/Split mode. There are WiFi access points on the remote site, AP30s. We have added host 1.2.3.4 in the splited networks so that the access points appear…

Hi Community, actually i'm facing a problem with all my reds trying to connect to my SG. I see no innitial case why these connections does not work any more. The logs lines repeats permenantly for all the reds. I tried to Community Search and Dr.…

Hello folks, Is there a limit (maximum number) of RED devices you can attach per UTM? Only documentation I've found with a similar information was under the Partner Portal, in the link below, which states a Recommended number of RED devices per UTM…

Background: RED's bought x years ago and been running on one of my UTM's since. (Love the RED's by the way... ) One UTM died(unable to boot, due to GRUB failure), and I did not write the unlock down for one of the RED's... Replaced the FW some time…

Hi all, wenn a RED loses the Connection, the UTM sends a email with a warning for that issue. When the Red is back online the UTM sends a Info email. The Subject for these emails look like this: 1) [utm.host][WARN-727] RED connection is down …

a deployed RED15 loses its contact to the firewall after about three hours of use. In the firewall it is then displayed as "down". A control shows that the tunnel LED of the RED is still lit. After a reboot the RED rebuilds the connection and then loses…

Lots of info on this but I want some clarity. In Transparent/Split Mode.... 1. You get no security benefits from the UTM's web filtering or firewall? 2. The term "Split" means only traffic designated to and from your private network is sent though…

I have a RED10 and RED15 at 2 remote sites. The Local users are using AD SSO transparent proxy without issue (even the SSL is working well). My issue is that the remote sites do not appear to be authenticating correctly with AD SSO as the web filter…

I have a UTM running under a Hyper-V VM server. We have 2 branch offices using a RED10 and RED15 no split mode. I've been unable to connect to the remote site PC's using the FQDN of the PCs in question. The remote PC is on IP 192.168.66.10 with…

Hi, I have UTM SG210 with 2 RED tunnels. From yesterday one of the tunnels disconnects immediately after someone in remote network trying to establish RDP connection to the head office. And reconnect after couple of minutes. The internet connection…

Hallo zusammen, habe zwei Standorte mittels RED (UTM zu UTM) miteinander verbunden. Über die RED-Verbindung sollen unteranderem auch Backups über CIFS übertragen werden. Normalerweise schafft der Downlink ca. 50 MBit/s. Das sehe ich auch wenn ich z…

Hi, I'm trying to setup a RED 15 at a remote location, which should connect to our main office network behind a Sophos UTM 9.5. I followed the instructions here https://community.sophos.com/kb/en-us/116573 to setup a Standard/Unified tunnel and it mostly…

Hi, is it possible to create a tunnel between two or more red devices directly (without passing data from one RED to the UTM and back to the other RED)?

Hi to all, we have chose the RED technology to since year 2014 for provide a remote assistance to the machines that our company produce. At that time, no brand had a solution like the RED, and from the first device installed now we have 25 REDs installed…

Hi Everyone We have UTM9 configured with two external NICs and one internal NIC. External NIC #1: Managed Internet WAN with PPTP port only open. Connected to router and behind an external IBM firewall. External NIC #2: Directly connected via IPoE…

Hello everyone, I just added a RED10 to our UTM9 and chose Standard/Unified mode as we need the remote office to be working via the local office's public IP address. However, the remote office's clients shall not be able to access devices such as…

Hi Guys, is there a way to replace a broken Red without reconfiguring the new one completely? Greetings Neo

Hello, This has been going on for a little over a month now and seems to be getting worse. We have a RED 50 connected to our UTM 220 and following recent firmware upgrades (I think) it has become unstable. I see lots of other similar cases out there…

Hi there, we use RED boxes on some of our smaller unmanned offsite locations with verizon LTE wireless modems for connectivity. We have been VERY disappointed with the reliability of the connection. Up, down. Up down. Constant notifications that the RED…