Hey folks, I just bought a wildcard SSL certificate that I need to generate a CSR for. I'm aware of the KB docs located here https://community.sophos.com/kb/en-us/118084 and here https://community.sophos.com/kb/en-us/115976 however, neither mention…

Hello Community, you helped us quite a lot by just reading about similar problems and getting qualified answers to past problems. Thanks for that. So i've been googling and trying to find an answer to out latest "problem". I got the task to implement…

To whom it may concern, I have been fighting with DHCPv6 addresses in an UTM2UTM network for quite some time now. DHCPv6 relay works great in the datacenter locations, but never worked in the remote sites. I finally figured out why. The UTM uses the…

Hello, i have been trying to isolate two networks. Internal=192.168.0.0/24 Public=192.168.99.0/24 I have external DHCP server on 192.168.0.2 There are two scopes for those networks,which are combined into superscope (from what i understood VLAN…

Hallo Zusammen, gibt es eine Möglichkeit Anfragen an die Firewall (ping oder DNS) im Firewall Log zu sehen? Beides ist möglich aber ich sehe nichts im Log. Sobald ich Anfragen nutze (z.b. Port 23) sehe ich diesen. Viele Grüße Jiyon

Hello, For some reason, I am not able to SSH into the UTM with the root password. It always says "wrong password". What exactly am I missing here? Thanks!

I have my Cisco switch with all my vlans configured and routing working. Now I plan to add a Sophos utm firewall, and will use its ip as the next hop on the Cisco. my question is, with this setup, can the firewall rules on the utm have any affect on…

Hello all, i want to update my old ASG v8 to UTM 9. Unfortunately the Backup/Restore (from 8.316 to 9.509-3) via WebAdmin won't work as accepted and ends without any configuration restored: The Configuration daemon log-file shows "restore failed" …

Hi everyone, I know there are threads addressing Chromecast issues, but I have tried all of the suggestions in those threads and can't seem to get mine working with the UTM. My HP printer, cell phone, and Mac Book all pick up wifi just fine, but Chromecast…

Hi all, hopefully a simple question: Can you centralize the host-lists when using only static mac-mappings for dhcp leases in multiple locations? Basically I set up the DHCP in a testlab to prevent connections of private/unwanted devices. To do so I…

As far as I can tell, object reference identifiers are unique throughout the system (i.e., across differnt "types" of objects). If I have an interface with reference (not name!) REF_foobarbaz that is accessible by REST API under https://.../api/objects…

Is it possible to have a standard Ethernet interface and a VLAN interface on the the same physical Ethernet port on the SG230 running UTM 9.508-10. The interface started as a standard Ethernet connection on one network and we are needing to expand into…

Hi all, I have a problem in UTM9 where one user keeps getting kicked off the VPN frequently. This seems to be isolated to this user. We use AD authentication and I have deleted and re-added the user in authentication services. I've also re-downloaded…

Running UTM 9.5 and trying to use Graylog as a remote Syslog Server. I have configured both sides properly as far as I know, Graylog is receiving Syslog messages from other hosts but not from my UTM. As soon as I save my settings I see the UTm connecting…

How can I get the SNMP traps into a readable format in PRTG? I thought I just needed to import the MIB, but I get this: Is there something I am missing?

Hello, After updating the UTM SG105 to 9.508-10 this morning, we can no longer connect to our AWS instances (we have a VPC with Private Subnet only and Hardware VPN setup). Everything was working perfectly fine before the update for the past one year…

After launching UTM, I quickly concluded that I needed tools to parse the UTM log files into a format that could be effectively and efficiently analyzed, and that a SQL database was the obvious choice. All of my experience since then has only confirmed…

I have been experiencing this problem for as long as I remember but I have finally made the effort to post about it. The provider of my IPv6 tunnel broker service limits the number of concurrent tunnel connections it will permit across all its users and…

I am new to VPN kindly help. I downloaded ssl-vpn.exe package from the user portal which was already setup by someone else and when I installed it on my windows machine ( C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config ) following files…

Hi all, Our network using 2 ISP, we want to distinguish the load manually, so we disable the uplink balancing and configure multipath rule and policy route. But as we monitored the traffic between 2 ISP it seems keep enforce the uplink balancing behind…

For unknown reasons, our UTM Queen is collecting only a single log line in reverseproxy.log each day. Our UTM Workers are storing reverseproxy.logs correctly. What's a good first step to debugging this? We are running a Sophos UTM HA cluster with…

Hi, I set up a SSL VPN according to this guide: https://www.sophos.com/en-us/medialibrary/PDFs/documentation/utm90_Remote_Access_Via_SSL_geng.pdf I can connect to the network just fine, but I don't see anything or can ping the pcs or servers. Ipconfig…

I'm new to firewalls so keep that in mind if I seem like i don't know what I'm doing. I'm setting up a SSL VPN for my company and I can't connect to my public ip. Whenever I try, i get a timeout. When I'm inside the internal network I can connect to…

Hi all, Firstly, I've seen many other posts with similar issues but no real resolution to this reported slow performance between S2S links...but please correct me if there is! My Setup: 1 x Sophos UTM 120 (9.506-2) (200/12mbps) (Virgin Media Modem…

I'm a newbie to both AstaroUTM and networking both, with some knowledge but limited experience. I would like to learn step by step correctly . I have a LAYER 3 HP Prociurve 3400cl Switch and i would like to use it as CORE SWITCH for my LAB Network.…