• mails rejected "server certificate not trusted" (dnssec behind utm)

    Mike Bruderer
    Mike Bruderer
    Hope someone with some expertise can jump in: I have a personal mail server behind an UTM 9 Home (Firmware 9.413-4) and just enabled E-Mail Protection on the UTM (Bridge Mode - works fine). While Email filtering etc. is working extremely good (Spam…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Problem while adding new email addresses to the SMTP Exeption List: Permission denied to read the user group object.

    Christian Pelz
    Christian Pelz
    Hi, Model: ASG Software Firmware version: 9.411-3 Support License: Standard I have a problem while adding new email addresses to the SMTP Exeption List: A user (I tried both, a local and a AD synced user) has the following rights (WebAdmin Settings…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Can I receive rejected emails after the sender has been added to an exemption list?

    RichardHayward
    RichardHayward
    I have 50 emails rejected from a single sender (Rejected: SPF (SPF check failed)). I've since added an exemption for the sender. Is there anyway to now receive these rejected emails AFTER adding an exemption, or do I have to ask the sender to resend …
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • User Portal Mail Log Doesn't Match Mail Manager

    DaveGilmore
    DaveGilmore
    Why is it that when a user logs into their User portal to see their mail log, some SPAM messages do not show up for them, but when I log into the admin portal and look at the mail log in the message manager I can see stuff for them that they don't? This…
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Why do some emails get logged in mail manager and some don't?

    JeffCooper
    JeffCooper
    Hi, We have a UTM320 v9 and our own mail server. When users call and tell me they think an email to them got stuck in quarantine or bounced back, my first step is to check the SMTP Log in the Mail Manager to see if it even made it here. But I sometimes…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
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