• After Update to 9.408-4 interface is missing

    Rene Keller
    Rene Keller
    hi @all, after updating my Sophos UTM virtual appliance to the latest version one of my NICs is missing. There we're no changes on the vm settings, but after rebootinng the vm, the interface eth4 is missing, in the hardware overview I can see the interfaces…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM failing Up2Date as of 9.408-4

    TheNorthern_Light
    TheNorthern_Light
    Hello, Ever since I updated to 9.408-4, I've been receiving nightly Up2Date failure emails. It seems like it's failing on 54.214.16.252 Here is the up2date.log up2datelog.txt Up 2 date was working with zero errors prior to this latest patch…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM9 Software installation and hardware detection.

    PeterRiggs
    PeterRiggs
    I decided that my old Astaro8 firewall has got a bit long in the tooth and an upgrade to UTM9, with the integrated WiFi would be worthwhile. Since I have only a small home network, unlikely to see more than 3 simultaneous users, I decided that a Jetaway…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • 2 10 G fiber ports wont connect on reboot.

    OldSchool
    OldSchool
    I have a sg310 with 1 copper 1000 connection and 2 10G fiber connections to the main swith they are link Aggregation to the switch with LACP enable on those 3 ports in the switch. when I reboot the firewall, the 2 10G ports wont connect to the switch…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9 on Citrix Xenserver 7

    Ricardo Freitas
    Ricardo Freitas
    Hi, Anyone have install Sophos UTM 9 on Citrix xenserver 7 host and install xentools 7 in the VM ?
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sohpos UTM Software Appliance - macvtap or bridged?

    J B
    J B
    I have a centos7 server with 3 physical NICs. I would like to set up UTM as a VM with all traffic forced to pass through it. Will it be better to set up as macvtap or network bridge? I have tried configuring both ways, and without success. Before I…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9.402-7 SSL VPN users no longer able to browse network

    MasonWebster
    MasonWebster
    We have an SG-210 that I updated from 9.355-1 to 9.402-7, and now our SSL VPN users can no longer browse our network via IP address or computer name. The users are able to connect to the firewall and obtain an IP address, and there are no errors in the…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9 connection drops after moving to new VMhost

    JefSchoors
    JefSchoors
    Hi Everyone, I have an issue moving UTM Home to a new VMhost. I get connection drops when surfing from LAN to WAN. i will try to list system specs and the stuff i have tried below, i will try to keep it a short and clear as possible. I cannot wrap my…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • NTP does not sync

    PeterRist
    PeterRist
    Hello, i have a new SG330 for testing here, Firmware is up2date (9.355-1). But i have the Problem that the Time does not sync with the configured Time Servers. If i view the output of ntpq on the console i could see that the server never connects to the…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9.353-4 SG230 DHCP with unknown hostname

    MrSophos1
    MrSophos1
    From the DHCP Network Services IPv4 Lease Table, we found there is number of record without hostname. Hostname MAC address IPv4 address Lease start Lease expiry Make static [unknown] 7c:01:91:84:xx:xx 192.168.1.1x 2016/03…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Cluster with an expired UTM9

    GustavoPrada
    GustavoPrada
    Hi everyone, Please, someone to tell me the correct procedure. I have two UTM 625. One of this has an active Full Guard License running and the second one has an expired license and I cannot access to WebAdmin if I don't upload a license file. I want…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Air Card with Peplink router, is UTM possible?

    RayGaither
    RayGaither
    I have used an old PC to install UTM9 home version, am trying to configure on my home network. Can I use the Peplink router as the internet sources for UTM and then have all my other connections downstream from there? The part that is confusing to me…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9.3 Backup and Restore Limitation

    MrSophos1
    MrSophos1
    I tried to use my SG125 version 9.353-4 configuration backup then restore to a self build UTM with home license for test. Both UTM is identical version, the backup restore without any error but none of the configure is being restored. Is this the limitation…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Intel i218v nic not running GB speed

    ThomasRavn
    ThomasRavn
    Hi I have just installed my first Sophos UTM 9.3 firewall on an Intel D54250wyk NUC. The built-in NIC is an Intel i218v, which is capable of running 1000 mb. The Sophos installation configures the NIC as 100 mb. I can see this on the link speed of the…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • users cannot connect to the database through Sophos policy then we have to remove them and recreate them again in the group then they start working.

    NabiMohmand
    NabiMohmand
    Dear Sir/Madam. This is Nabi Momand from Afghanistan Employed with one of the Well-known Bank in Afghanistan which famous in Islamic Banking and getting award for such service. And we are the one who is using your company product in our respective…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UPS shutdown

    FilipMaroul
    FilipMaroul
    Hello, I am using APC UPS symetra. Is UTM support to connect with UPS and shutdown it self when receive shutdown signal from UPS. For example from USB,serial or network.
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Default Password Home edition

    feroz syed
    feroz syed
    Hello there, i have just finish installing sophos home edition, it prompt for password which i didn't configure yet what is the default password. i tried (root,password,empty) nothing work.
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Since XG is still buggy as hell, why doesn't Sophos upgrade the UTM 9 home license to 100 for home use?

    TedAmes
    TedAmes
    I had to cut back on a lot of things at home. I have 75 ips in use (VM's, crap load of wifi devices along with fire tv's, AP's, etc.) Hell it even counts my switches & AP's, grrrr. Since XG is still buggy and from what I have read, not even ready yet…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sophos UTM Home no internet

    GreenBluud
    GreenBluud
    Newb here trying to test out Sophos UTM Home, getting no internet connectivity. Researched basic setup procedures with no luck. *Running version 9.352 on a Shuttle box with 2 nics For testing purposes, the flow is ISP cable modem->Sophos UTM->workstation…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • AT&T Velocity LTE device working via USB on Sophos UTM version 9.3xx?

    ThomasBrewster
    ThomasBrewster
    Anyone had luck getting an AT&T Velocity LTE device working via USB on Sophos UTM version 9.3xx?
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • SG Hardware Upgrade to new OS?

    LinnieGooch
    LinnieGooch
    I was wondering if my 5 month old SG115W firewall will run the new Operating System that was just released for the new NX Boxes? I have an older Cyberoam firewall and I was told I could run the new OS, but I'm curious if my SG hardware will be updated…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Looking for a suitable BYOL image on AWS for single instance, hvm

    BenLiesfeld
    BenLiesfeld
    I am looking for an AWS image that supports hvm (the "new" virtualization environment of AWS). I found this one in the community marketplace, but the software configuration seems buggy: ami-7b9baf0c. The description string of the AMI is: axg9300_aws…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9 and intel NUC successfully installation (bare metal).

    RandallLasini
    RandallLasini
    I wanted to .. well downgrade is not really the proper word, but "reduce" my lab foot print recently and started with migrating my ESXi box to a NUC i5 (5th gen vPro) successfully. My next project (the item) was to migrate my existing UTM 9 install…
    • over 9 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM Software version - Best HDD to choose

    CharlesErrington
    CharlesErrington
    I am experiencing occasional problems with my HDD. Im going to replace it and am looking for advice as to the best in terms both of size and Make/model. I had many god experiences on the Astaro board - and hope that this will be the first of many…
    • over 9 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Home License: Upgrade path Sophos UTM 9 to UTM XG

    PaulArneson
    PaulArneson
    Hello, What is the proper upgrade path to the new XG appliance OS for home license users. Is there an upgrade, or do we just download the ISO, wipe our existing configuration and start from scratch? Is there a way to export settings from UTM 9 and import…
    • over 9 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
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