Hi, I'm a newbe. So thanks for your patience. We are a school. We have an Internet connection with 5 public IPs (xx.xx.xx.202 to 206 - same gateway). We are using UTM 9 as our firewall. Our main network gets DHCP from a Windows box (192.168.x…

Here's a possibly very stupid question. We're having some minor problems with our connection. At least, that's the face of it. The connection is rather slow (it's only 30Mbit symmetric, which is quite bad), so there's a chance it's the connection itself…

SOPHOS UTM 9--the console user password are correct stuck while login error showing please wait longing in

Hi All, This is my first post. I want to upgrade my box SG230 (UTM9) into XG (SFOS 16.50) after i burn the usb booting in my monitor have error missing ubninit any idea why this error always appear? i use Rufus 2.16 and Unetebootin to create USB…

Hi, since I use UTM, i have got an extreme bandwith derease. Before use UTM i've got 50/10 Mbit, and with UTM 10/10 Mbit. After disabling Web Protection the speeds are 45/10 Mbit. I can't understand this problem, beause i've got extremly performant…

Hi, we are currently experiencing the issue, that the search function in the Web Protection module is not usable. If you navigate to Web Protection > Filtering Options > Exceptions the 'search' field is greyed out and unusable. A workaround is to click…

Hello Everyone We have used MS-TMG so far and everything was working fine. Now we need to migrate to Sophos UTM so I am concerned about will there be any change in the application code? I tired to get any documentation on that but couldn't found it…

Symptoms: High CPU DNS queries timing out confd.plx restarting continuously Numerous errors in confd.log and confd-debug.log Since DNS-queries are timing out none of the clients can do much on the WWW. Top snippets: top - 13…

Hi, I was just wondering if anyone else has experienced any similar issues? We've had a couple of these - about 2 months apart. We're using UTM 9 as a WAF to publish our Exchange Webmail. The system stops authenticating webmail logins and also logging…

Ok I've been working with IPv6 on the UTM.... It now passes all of the tests, but it shows my UTM external WAN address as my IPv6 address when I go to test-ipv6.com or ipv6-test.com -- it doesn't show my computer's address. On my computer, it shows…

I am using UTM9 on a home network, using a low-end Dell desktop with 3GB RAM, Core2 Duo CPU. It has been working fine for many months, to protect our family's network. Last night, I installed some overdue UTM9 updates and ever since, I've been having…

Hi, we are using utm sophos model asg525 and we need to set timers parameters to SSL remote sessions, the only settings that i can see is under Remote Access > SSL > Advanced > Key Life Time, simple question, is this option to set the maximun duration…

This is one of biggest drawback for Sophos end users it should not stop the services even the license is expired, such as Symantec anti-spam, Cisco ASA, BlueCoat Proxy etc, they continue working without disrupting the network except they will not get…

After upgrading to 9.411-3 IOS devices cannot connect via IPSec, if the configuration on the ISO device is deleted and configured again via remote access it works, but we dont like to bother our users reinstalling the VPN configuration... is there a way…

Hello, we have a SG105 that runs the DNS service. It forwards all requests that it cannot handle to the Google DNS servers 8.8.8.8 and 8.8.4.4. For some reason that I cannot figure out, the DNS service fails to forward requests every 30 minutes for…

As described in KB 125491 I created an exception to skip SSL scanning for dropbox. Didn't work. I had to skip authentication too. Then dropbox was working. Anybody sharing this experience? Setup is Proxy in standard mode with authentication against…

I want to connect multiple regions using UTM - AWS-VGW VPN. Using the Software-to-HardwareVPN concept of AWS VPC connectivity. [region1-vgw] <----->[UTM - region2] <----> [vgw-Region3] | \ | \ [vgw-Region4] [vgw-Region5] So on, for 10 regions…

Does anyone know when UTM 9.4 will be available to users from an Amazon AWS AMI? the latest supported version that can be deployed is a 9.354, which is still setup as a PV instance. In 9.406 the image was changed to support HVM (which is more easily supported…

Hi Everyone. My Name Wason. My Question and Problem. I Try Use Zotac ZBOX Mini-PC CI323 Nano and Install Sophos UTM 9.407 But Sophos UTM Cannot Found Driver Wireless Only. Dual LAN Ethernet Realtek Gigabit Found OK. Because I Want Use Wireless of Zotac…

Hello, Somehow I un-checked both authentication methods - "allow password authentication" and "allow public key authentication", and saved, then disabled shell/SSH Now, I cannot re-enable SSH access (it will say "all authentication methods are disabled…

Hi All, Whatsapp calls are blocked on my network, Sophos UTM 9 is my gateway to the internet, i am using it in transparent mode, and i am opening any service from the internal network to any destination. I tried to open ports mentioned in other threads…

I currently have a UTM setup and managing my network (DHCP, DNS, FW, IPS, etc.). One of the servers on the system has a number of web applications running on it on different ports. I can access them by typing the DNS name for the server followed by the…

Migrating from Microsoft TMG server to Sophos UTM 9. I need to bridge ie redirect http 80 to http 81 for a web server? The current TMG redirect method below.

Hi all I have a slight issue. We use Hyper-v as our Hyper-visor. I have configured 1 UTM which is live and is working fine. I have also configured another UTM to allow me to configure HA across two separate hosts. However the issue is when I enable…

Hi All, Your Help or advice is appreciated. We have SOPHOS Firewall UTM Basic version and have recently Purchased UTM SW NETWORK Protection for up to 50 users that just came in PDF with the Licence Key. My question is How can I activate the Sophos…