Hi we got the problem that all oure VPN-Client users get 3-6 Times a Day the following error: Wed Mar 31 08:50:18 2021 Authenticate/Decrypt packet error: packet HMAC authentication failed Wed Mar 31 08:50:18 2021 Fatal decryption error (process_incoming_link…

Hi all, due to a SFP change at one of our clusternode I was trying to use the ha_daemon -c takeover to change the active node. After hitting <enter> nothing happened and the node kept being the active node. Cluster is a SG230 running firmware…

Hey all, we´re expericing the following strange behaviour: 2 UTM SG430 in A/P-HA are connected to a HP-Procurve 2810-24G Switch. This Switch then connects via SX-SFP to the ACCEDIAN-Router delivered from COLT with our 1 GBit WAN-Line. So far so good…

Hi, there´s a new Bug in OpenSSL that was fixed today. Is there a plan to include it in UTM? Or is it not affected. Kind Regards

Hi, I'm running Sophos UTM v9.705-3 on an APU4D4 behind my ISPs modem and observe partially issues with YouTube, Google Playstore and Netflix. The following devices are involved (a dditionally I have several basic switches and unify access points…

Hello, I just found the discussion https://community.sophos.com/utm-firewall/f/general-discussion/115541/l2tp-vpn-dropping-traffic/416329 My problem sounds similar: Sporadically the traffic through L2TP over IPSEC (Road warrior) gets lost. Today the…

Hi, just tried to establish a OVPN connection on an IOS 13.X Client using the OVPN Client from Appstore. I get this error: 2021-01-06 15:48:15 Tunnel Options:V4,dev-type tun,link-mtu 1556,tun-mtu 1500,proto TCPv4_CLIENT,comp-lzo,cipher AES-128…

Hello Everyone, I want to setup a Quota for internet usage on my company, this Quota will be setup based on Users each one will have 700Mb per day , all these user are authenticated through an Active Directory Server. Wondering if you can help me…

Hello everybody, I am new in the Sophos world and try to help our customer to get a VPN Client for his new PC. The customer has a SG105 (9.702-1) and I did not find an installation file for a VPN Client on the Sophos web site. I found information on the…

Summary: I recently purchased a new XG 135 Rev 2 and I am waiting for it to arrive. I am currently running UTM 9 (home) on a UTM 120. Here are my questions: * Can I install and run UTM (Home) on the new XG 135 Rev 2 hardware? Are there any issues…

My goal: Have a usergroup in Windows active Directory Users and Computers which can connect via SSL VPN but only access one specific (git) server we host via a url, not via an IP. What I have achieved so far; the user can connect via VPN, it can access…

Hey there, We've recently introduced an APN into our network for remote field staff and they've reported getting intermittent issues connecting to the internet. Firmware Version: 9.509-3 Internal traffic is always fine, but there are occasional…

DE Guten Tag, Wir haben ein solches Problem bei der Installation von RSA-Authentication Manager und das RADIUS-Protokoll auf der UTM 9. Die RSA-Radius Server Installation war erfolgreich installier, aber nach dem Authentifizierungstest des Benutzers…

Hi everyone, i have a change request that some domain names should not be resolved from an internal DNS server but all others should. This setup is necessary so that one application can work (Skype for Business). Say we have a partner contract with…

Sophos UTM, SG v9.7 Does Sophos support "reverse proxy" / WAF content caching ?

Hi, i have a utm9 with 9.705-3 firmware. i need to drop and regenerate all otp tokens, to re-enroll a lot of users. how can i drop all of them? currently nobody are using this feature, because a bug in previous software release causes the generation…

Hi community. Sophos SG 125 HA Cluster [Master/Slave] After Updating to the latest Firmware we cannot login to Webadmin because after successful Login it stops working while showing "Please wait, logging in" banner. I tried several things without…

Hi All, Sophos UTM / Sophos XG – GeoIP classification database changed to GeoLite2. Customers who faced wrong IP classifications in the past might notice new classification due to the use of another database. More information regarding the same available…

Our Daily Executive Report frequently mentions a certain User/Host in Top 10 Servers section by URL and IP address. Its using relatively a lot of traffic, the IP address resolves to some Swiss, cloud based hosting company. I check the most obvious…

Hi all, I'd appreciate some help on this matter, basically we have purchased an extra range of IP addresses from our ISP which we want to apply to different webservers. Now the way I thought this was done on the UTM and the way that others have detailed…

Hi, we had a planned power failure 2 weeks ago, and since then four of 13 wireless AP´s AP55 are inactive. We got some other AP55´s with no problems. The AP´s itself were not affected by the power failure. They can be pinged in the network. A restart…

I have had and recently had an issue where after I changed the password on WebAdmin for UTM, I would not be able to ssh in but the passwords would work in console. I recently had the same issue and I simply upgraded the UTM from 9.509 to 9.510 and resolved…

Running 9.509-3 on SG330 I re-opened a tab in Chrome (latest as of today) and I was still logged in as one of my user that I helped troubleshooting last week. I don't think the session times out, I didn't have to login as all. I think that's…

I'm trying to set up rules to limit download speeds for Windows Updates. In theory, this should be easy: set up a Traffic Selector rule for Windows Update from Any to Any and use that, right? Except... it seems Sophos UTM doesn't recognize Windows Update…

Hi all am using UTM9 i cant find packet logging, if its not the same name what is the name for logging per IP thanks