The VPN connection was working for a long time. Now Sophos shows that the connection ia active with one tunnel and the Fritz!Box also show a functional connection. But the tunnel is not working, I am not able to connect to the remote network. The Fritz…

This site doesn't allow deletions of posts so I'm putting this here.

I am using UTM 9.720.5, which is the newest firmware. I know, it is a Russian IP and I am not the only one which tried to be hacked! Under WebAdmin I have only allowed access from the internal network! So my question is, why it is possible, that somebody…

Hello, today we shut down our Sophos UTM 9 router and plugged in a different one. We tried to use that one to connect to the internet using PPPoE. Didn't work. So then we plugged our Sophos router back in. However, now it is struggling with PPPoE…

I have a problem where one of our Let's Encrypt Certificates won't renew. This certificate is used for a virtual web server with our Exchange server (OWA, activesync, etc.) as the real web server. Another certificate, used for the UTM user and admin…

I have the need to change an incomming stream request to an different streaming server with different name name and on different port. For example: Request to www.test.com:8144/abc.mpeg www.test.com:8044/def.mp3 Is this possible and how? I tried…

Good morning! I try to set up IPSEC with DN Match policy through Windows 11 built-In VPN. I configured it on the UTM and on the client, but no connection request is incoming on the UTM, I'm a bit confused. Checked the firewall and the IPSEC logs, but…

Hello, I have a customer with a UTM9 9.715-4 firmware and they need to pass vlan traffic thought the UTM from one DMZ interface to internal zone interface. My idea is to add vlan interface on both physical interface with 802.1q tag and just let…

Hello, I tried to setup a TOTP feature upon SSL VPN and User Portal. I did the same mistake as described in post user Vhince Chua ( Change OTP tokens from SHA-1 to SHA-256 ) and user post Fabio Canabarro ( Sophos SG UTM: OTP QR Code doesn't work …

I am using Sophos UTM and need a certificate for openssl. Therefore I tried to install Certify the Web. For the mail server I using a sophos certificate and the `Exchange Server Webservices` Firewall-Profile! If I try to access to a file inside the inetpub…

Hi all, Have you guys tried to install CheckPoint Gina OS on the SOPHOS SG210 Appliance? We just create R81.2 ISO USB and boot to on SOPHOS SG210. After installing the CheckPoint as an open Server on the SOPHOS, everything is just working…

I keep seeing this message in my system message log even though I have setup DNS correctly. Is there anyway to find out what its trying to access that is calling the DNS server failed to contact. I wonder if its trying to access to an host name that doesn…

Hello folks, I need some help figuring something out. Is it correct that the web-proxy only uses multipath routes and not policy routes? We have multiple WAN interfaces and all our clients use the web-proxy of our UTM firewall. In order to use some…

Hi, I'm using Sophos UTM 9 Firewall, recently, I started receiving complaints from IOS users that they cannot use WhatsApp, unlike Android users who can use it in a normal way. I tried everything but it didn't work. Has anyone encountered this…

Same here, running multiple HA pairs - SG550s, CPU running at 100% - identified rrdtool process as the culprit. Firmware 9.714-04. Timezone set as London/Europe. Painfully slow to login and administer through the GUI, restarted secondary and waited for…

Problem: slow connection between central office and Site B. We have a central office with 100 Mbit/s and 25 Mbit/s up, similar our Site B has 100 down and 25 up. Now in the Central office lies a SG230 with the 9.713-19 Firmware, connecting to the…

Hi! I am currently operating two Sophos UTM behind a router which is running great. For redundancy reasons I now want to add another pair to operate in HA mode. The issue: All UTM's use the SAME Interface MAC when switching to HA mode. I can manually…

So far, SSL VPN under the UTM has worked without any problems with the OpenVPN client. In the meantime, OpenVPN 2.6RC1 has been released, which requires AES-GCM ciphers. Only with a change in the config file the OpenVPN client can still connect. e.g.…

Since long time, passthrough.fw-notify.net resolves to an IP and allows manual URL unblocking of websites. https://passthrough 6 . fw-notify.net cannot be resolved since > 2 years, so how can IPV6 Sites be unblocked by the user?

Hello, I am using the following: - SG125 with latest firmware 9.713-19 - APX320 (Wireless Access point) I use the Eth2 on SG125 that is connected to a device that is supplying a DCHP Server. It is required for a new project. The APX320 is…

UPDATE: scroll down for fix. big thanks to: dirkkotte and solae tl;dr: i need access to the following UTM u2date package u2d-sys-9.711005-712012.tgz.gpg which was removed by sophos from the download page. our customer bricked his SG450 A/S cluster…

Hello, I am trying to configure UTM9 Webserver Protection feature to manage several domain names, routing to specific web servers in DMZ, through my one and only public IP. I have 2 DNS entries pointing to the same public IP: sub1.mydomain.com sub2…

We currently have a sg 105 UTM 9 appliance purchased in 2015. Firmware version is 9.707-5 but no longer receives updates. Is it still supported? Serial number is S140182C02CCDCD. We are not sure as the revision number. Many thanks. Dale F

Hi All, Currnelty Running a UTM Version 9.7115-5. I've added some associate company sites to a Site-To-Site IPSSEC tunnel. We have the tunnel established and running fine with the "automatic Firewall Rules... However..... 1. Id' like to restrict…

Hello all, I've been trying to create two site to site vpn's using respond only, It seems like there is some conflict happening. When I checked the site to site connection summary, It indicates the clients public IP but with the "Error : No connection…