• Two respond only site to site connection

    Jeze Jet
    Jeze Jet
    Hello all, I've been trying to create two site to site vpn's using respond only, It seems like there is some conflict happening. When I checked the site to site connection summary, It indicates the clients public IP but with the "Error : No connection…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • WiFi devices + separate zone network => device connects but gets kicked off

    Mateusz Bender
    Mateusz Bender
    I've got an issue with WiFi networks on our UTM+AP55 combo. A WiFi network using the "Bridge to AP LAN" feature works fine. However, I'd like to have a separate zone for a hotspot, and here things are not working as expected. I've currently set up the…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Wanted: Make UTM Restrict IPv6 to Selected LAN Hosts - All Other Hosts Use IPv4 Only.

    utmadm
    utmadm
    We have added a few internet-connected gadgets and devices to our household over the years. The Sophos UTM Home License is limited to 50 IP addresses. The problem is that both IPv4 and IPv6 addresses count against the 50. It is easy to exceed the limit…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • NPS logs UTM as connection source after DNAT

    Mateusz Bender
    Mateusz Bender
    Unless I'm mistaken, a typical DNAT rule meant to expose an internal service to the outside world should forward a packet coming from the internet to a target server (changing only the destination, hence D in the DNAT). Now, as is, we have the following…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • User can't connect via IPSec VPN, ClientLog: no RSA private key found

    MartinM
    MartinM
    Hello, I've got the following Problem. A Sophos UTM 9.711-5 syncs users from AD. These users accounts then get activated for an IPSec remote access. Normally that works just fine, user is created in AD, synced with UTM, gets clearance for user portal…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Sophos Connect Authentication failed | Sophos VPN SSL Client works

    Erik Puscher
    Erik Puscher
    Hello, since the last firewall update we are forced to use the new Sophos Connect. Sadly there are connection problems with this client. I can properly connect via the old VPN SSL Client. If i uninstall it and install Sophos Connect the authentication…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Is there a way to include username in "[WARN-070] Too many failed logins" email notifications?

    Henrik Holm Nielsen
    Henrik Holm Nielsen
    Hi all, When a user repeatedly fails to login via VPN on our UTM, I have setup that I/Admin receive a notification about the incident and the consequently blocking of the ip. However - the notification does not contain the userid which was used during…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Sophos SG UTM: OTP QR Code doesn't work

    Fabio Canabarro
    Fabio Canabarro
    Hello everyone, I’m having problems with OTP in Sophos UTM. I enabled OTP passwords to improve security on SSL VPN and User Portal with 2F authentication: When I access the User Portal with the user that the OTP is enabled, the screen with the…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Change Connected Router

    Mohamad Halawani
    Mohamad Halawani
    Dears, The WAN Service Providers changed the router recently, after the router has been changed, the interface stat is up and the link is down, after a troubleshooting session we are sure that the router is working fine and all configuration…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Access a Web Page Full functionality

    Mohamad Halawani
    Mohamad Halawani
    Dears, We have some hosted servers on the cloud, however, we are not able to create any VM on the cloud from the internal network we opened a case with the cloud support, his reply was that the sophos is denying the access to full website functionality…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Firewall Routes

    Mohamad Halawani
    Mohamad Halawani
    Dears, I have a sophos SG 330 firewall I'm trying to reach a new test cloud subnet from my internal network, a static route has been configured also on the core switch before starting to work on the SG box I have performed the below configuration…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Assistance with DNAT rule not working

    Chad Lechan
    Chad Lechan
    Hello, there is someone spamming our email server and I blocked the IP in two ways in which I'll attach pictures of. One is a basic firewall rule to drop traffic from a list of spammer/hacker IPs. The other is a DNAT rule which takes that same list and…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Snort - no such file or directory

    Rune Gaarde
    Rune Gaarde
    Just installed Sopos UTM 9.707-5 in esxi vmware. When starting Intrusion Prevention I see in the console: /usr/bin/chroot: failed to run command '/sbin/snort' no such file or directory I have ssh'd in to the utm and checked, snort can't be found…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Unable to reach internal SFTP/SSH server externally.

    WABGOR_DAVE
    WABGOR_DAVE
    Hello again all, I have a bit of a head scratcher. Background: I've setup a linux server, to feed out the odd occasional file and large transfer, to some of our customers/partners. At the moment, this was going to constitute just using OpenSSH running…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • L2TP VPN Stopped Working (encountered processing error during initial negotiations)

    Josh Marchant
    Josh Marchant
    We have an SG230 UTM and we're using L2TP/IPSec VPN to allow remote users to connect to the network. This has been working flawlessly for about 2 years now but we've suddenly started having issues. When trying to connect from Windows clients we get…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Reaction to 100% SWAP usage

    LHerzog
    LHerzog
    Hi, any suggestion how to react to this high SWAP usage on a SG135? Firmware 9.707-5 Should I ignore it or flush something? It's HA.
    • Answered
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Blocking Anydesk

    Sreejith Muraleedharan
    Sreejith Muraleedharan
    I wanted to block Anydesk incoming and outgoing connections in Sophos UTM9 Please someone can help me on this how to do because I had tried several way's (Application control )still not working out
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • UTM9 IPsec Setup

    bigneo7
    bigneo7
    Hi, I have UTM9 connected to modem, then modem connect to HQ firewall. How to setup ipsec site-to-site vpn connection using this setup? Branch UTM9: LAN (192.168.12.x) - LAN IP WAN (192.168.0.x) - Local IP of Modem Modem (175.x.x.x) - Public…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • certificate error message when page does not exist

    Hans PetterJacobsen
    Hans PetterJacobsen
    When users misspell an url they are asked to install the proxy server certificate. We don’t want this message to popup but haven’t found how to turn this off on our Sophos UTM 9 proxy.
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • To Delete a user in Sophos UTM9 through API python script.

    farha shaik
    farha shaik
    I am trying the below code to delete the user with the api url given REF_AaaUseTest but i am getting the response of confirmation and how can i proceed further or how can i give further input for that response to delete the user? import requests import…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Internet Dowloand Speed

    Law
    Law
    Dear Experts I have a question regarding download speed. Lately, I download a 20MB document and I release the download speed is approximately 200-300kb/s. 1. Is the download speed restricted by Sophos UTM9 firewall? 2. If yes, May I know where/how…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Copy or migrate local user from one UTM to another

    4ng3er
    4ng3er
    Hello folks, for migration purposes i have to copy some local users from one UTM to another with their password included. My problem is, that i do not have the passwords for this in production used users and i can not change the password without major…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • UTM v9 notification does not work after upgrade isp from comcast to at&t

    TingYu
    TingYu
    my UTM v9 notification was working fine, my email is gmail. Yesterday, I upgrade my internet service from comcast to at&t gbit fiber, then I connected UTM v9 to the new service, everything seems working fine, except I have no more email notification…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Need some advice on whether the issue is on my side or vendor side. UTM Firewall Rules.

    Davroc Ltd
    Davroc Ltd
    Hello, So we have this software called TIM plus. It's for phone reporting. We're trying to get it to link up to a hosted 3CX system. Here's what I've got setup: I’m trying to see if we can get our current phone reporting software to work with…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • asg Sophos utm 9.7 ideas

    Magy
    Magy
    Dear Sophos support As tried to share some ideas and its written in the Ideas page but sounds that nobody read :D So I thought to yell my ideas in the support chat but sounds the matter so complicated and the chat Guy WAS NOT helpful.. So i thought…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
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