We have added a few internet-connected gadgets and devices to our household over the years. The Sophos UTM Home License is limited to 50 IP addresses. The problem is that both IPv4 and IPv6 addresses count against the 50. It is easy to exceed the limit…

I found a closed, 5 year old discussion with the same subject which bares revisiting. With IPs in just about every technical device (camera's smart TVs, appliances, lighting, speakers... the list goes on and on) is 50 still feasible for Sophos UTM and…

i have a doubt regarding about license, i am subscribe for 150 users in case the users exceed 25 more means the web filtering and protection will work for the 25 more users or the access will stop to exceed users.

Hello @all we have a major problem: We did not renew the licence with a customer (human error). Yes it was / is our fault. Now the VPN, since yesterday to us in the RZ, has stopped (Site2Site). Our distributor wants to deliver a key until 20.06…

Hi, I set up an UTM Home and have a internal mailserver. Problem is, that I can recieve mails intern and extern, but can send only internal. Mails send to outside addresses, don´t go through, they are being sent successful, but are not shown in…

I have a long running version of UTM which I have updated to the latest code level (u2d-sys-9.709003-710001.tgz.gpg). I also created a new VM using the latest ISO which I did update to u2d-sys-9.709003-710001.tgz.gpg Let's Encrypt started failing to…

Our customer wants to block AnyDesk but the problem is Application control doesn't work in the same time with web filtering, how can block anydesk?

We have an SG230 UTM and we're using L2TP/IPSec VPN to allow remote users to connect to the network. This has been working flawlessly for about 2 years now but we've suddenly started having issues. When trying to connect from Windows clients we get…

Hello together, I would like to use the UTM home as a DHCP and DNS server. I have already configured DHCP. I use home.local as the domain entry in the DHCP settings. This is also correctly displayed as suffix in the Windows Ipconfig settings after a…

Hello together, I would like to use the UTM home as a DHCP and DNS server. I have already configured DHCP. I use home.local as the domain entry in the DHCP settings. This is also correctly displayed as suffix in the Windows Ipconfig settings after a…

Hi Does anyone use Algosec Firewall Analyzer and if YES, How do you analyze Sophos UTM and XG Devices with it Algosec says they don't support it but i am sure someone has been able to analyze Sophos using Algosec Thanks

Not sure where to posting problem. A month ago on 10/20/2021, first reports from users unable to open PDF documents. Had users send screen shots of Sophos 'Content Warning' for a PDF document. We have a policy that users downloading certain file extensions…

Hello, first sorry for my english. My sg utm 230 has actually 3 Interfaces. ETH0 Internal Network: 172.16.30.0/24 ETH1 Internet with static IP ETH2 Internet: 172.16.31.254/24 with Default Gateway 172.16.31.1/24 I created a masquerading rule: Network…

Hi there, I´m having a hard time understanding some RADIUS authentication issues. For better understanding, a sketch of my setup: We have a UTM with Wireless Protection in the Head Office. We have a running Authentification with RADIUS for some…

After following the recommended steps below I was unable to find anything that needed to be removed. Recommended remediation steps: Identify the compromised machine. The IP address of the machine attempting to connect to the C&C server will be…

I am running Sophos UTM (Home edition) in Web Filtering mode. Is there any way we can control Youtube videos using either each individual videos or through categories(preferred option)? I saw few number of post here related to this but not able to get…

Hi, i have 2 WAN connections and a SIP-telephony connection. I am able to direct the SIP connection to a specific interface and the resulting RTP streams are working great. If the ISP1 fails, all connections work with the other ISP2 ... great ... BUT…

Hi everyone, this morning my colleague realized that all internet traffic was non-functional. It seemed like both HA nodes were in active state. After shutting down one of the nodes, things started working again. Looking into the logs I can see this…

Hello, We have PCI compliancy organisation requesting information/documentation on whether Sophos UTM is vulnerable to a range of CVE's based on detecting version of the Exim component. Some of the CVE's information as asked already, however we haven…

Probably runing 9.705-3 in a VM Went to logon and got the below Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at admin to inform…

I have a very strange issue happening on our UTM. The issue is only affecting certain user accounts that have been setup for Remote Access through L2TP over VPN. For some reason, these accounts are unable to obtain an internal IP via the DHCP server that…

Regarding: https://support.sophos.com/support/s/article/KB-000034262?language=en_US Sophos UTM v9.705-3 "Free" Home License When configuring the "Cisco VPN Client" ... the Interfaces pulldown only list the IP address of the physical interface…

Hi, I'm running Sophos UTM v9.705-3 on an APU4D4 behind my ISPs modem and observe partially issues with YouTube, Google Playstore and Netflix. The following devices are involved (a dditionally I have several basic switches and unify access points…

Hello, we are using Sophos UTM and UniFi APs, when I want to upgrade firmware of APs I have to create firewall rule for UniFi Cloud Key to access the internet (it's little annoying). Do you have any URL exceptions list for UniFi to download firmware etc…

Hi Guys, I'm running the latest UTM 9 (version 9.705-3). I have the following configuration: LAN 1: 10.10.1.0/24 LAN 2: 10.10.2.0/24 SSL VPN Pool: 10.10.3.0/24 Everything works fine. I can log in with VPN users and they get allocated an IP address…