We have an SG310 and we have implemented Transparent Mode web filtering. When everything works well, users on the network can browse to safe websites. But occasionally the Sophos will block them from visiting a site that they have used before (and that…

Hi, how can I customize the "Login to UserPortal" page. I would like to deposit my company logo and CI as well as the imprint. How is that possible?

Dear community, I have the following problem for weeks: We’re using a cloud telephone provider. Every 3rd call our agents are not able to hear the customer for about 3-5 seconds. Then the call continues as usual. Most time the disorder is in the…

Hello fellow Sophos users, Happy to have joined this community as this is my first ever post. I just need little guidance as i'm fairly new to Sophos: I would like to add a secondary WAN connection (4G) as backup for specific servers that are remotely…

So here is our current setup. Since we upgraded to 9.5.09-3 we have been having delays with DNS. In the Firewall logs I can see the DNS requests going out but the DNS in Windows sometimes comes back without results. I am testing right from the GDC server…

Our Sophos has been detected to have a security issue. Please see the listed threats provided by the Security Compliance Team. They have advised that OpenSSH 7.4 has been released to fix these. Is it possible to have the said OpenSSH Version? Threat1…

Dear Comunity, i have problem on our UTM, we start using PGP in our company but one partner send us his public key which we cannot import, i try that key in Enigmail in Thunderbird and can be imported is not corrupted, but on UTM interface after import…

We are experiencing an issue at 2 separate sites with the Sophos Captive Portal. At both sites, students connect their devices to a Ruckus wireless network and are presented with the Sophos captive portal in order to authenticate. The students have to…

Hi! Bevor a few days (2018-04-27 17:43) we had in a SG210 (HA-Setup) some strange menus in the webadmin: "Sophos UTM Manager", "SMS Gateway", "AWS Management". Firmware: 9.509-3 In the meantime the menus are already gone. Any ideas what happened…

Hi Guys, I have two Internet Connections that my SG230 handles and have already routed a couple of services using Multipath rules out particular connections - all working as intended. I'm playing around with Zoom Video Conferencing for Board Meetings…

Hello, I am running UTM version 9.509-3 which supports reverse proxy. Also, I do not wish to change to XG as I have tried it and i really don't like it. It feels to me overcomplicated for no obvious reason. So I would like to achieve the following…

We have a core switch and a VLAN was configured there and the core switch is configure to the sophos, but i think the sophos is blocking the VLAN that is configured to the core switch I need a help on how to activate or unblock the VLAN on the sophos…

Hi guys, Can I ask what is the usual speed for WiFi users if this is the specs of the network setup: - ISP 1Gbps static - HPE MSR3000 series router - Sophos SG330 with UTM 9 - Sophos AP55C/AP100C We are getting maximum speed of 140Mbps,…

We are encountering a weird issue: We are using a financial windows application. This application suddenly couldn't connec to the service anymore when using the regular LAN connection. Switching to the WiFi (removing Notebook from DELL Dockingstation…

I am trying to set up a computer for a permanent remote office use but still maintain computer security policy, password synchronization, updates, etc... with the business network. This computer will only get used a couple of days a week and the rest…

Hi All, I have had a security scan performed on the outside of our utm and one of the results displays the following message: Synopsis The remote web server uses an old version of SSL. Description The remote service accepts connections…

We are in the process of migrating to Office365. As part of the process, the networked is evaluated and the first recommendation by Microsoft is to remove any proxies from the path between the user and Office365. The problem with this is that MS has a…

We are using cloud sophos utm ver 9.506-1 on AWS. We have configured the time of the sophos system to UTC. We also configured auto backups to a schedule. It looks like the backups are happening however the timestamps look like they are in local time not…

Hi there, I'm trying to limit the bandwidth usage for the CIFS Protocol (445) between our different locations using QoS. We connect our locations through a RED tunnel, each one has an own LAN. Why we need it: We have on our central a 100M/100M…

Hi, when do you expect UTM 9.507 would be released? Do you think UTM would recieve mitigation against Meltdown and Spectre with the next updates? I hope a UTM 9.6 or 10 would be developed, what do you think? UTM hasn't got updates for more than…

Hi Can you setup a multipath rule by application somehow? Similar to what you can do with QoS on a interface. I want youtube and other streaming sites for music to send traffic over the 2nd internet connection. So far I have tried some DNS groups…

Hi, we are currently discussing about migrating our Sophos UTM 9.5 to Sophos XG v17 Firewall. So could you recommend upgrading to XG under following demands on the Firewall? Good filtering of malicious Websites Good indentification of application…

We have a group of users connecting into the UTM via SSL VPN. They then RDP to our RDS Server and connect to the session hosts to work. Is there a way to have the internal\external website open up automatically after successfully connecting to the…

Hi All, Having two different channels (2 contracts and 2 routers) for line data services, would it be possible to interface the two routers on the UTM (i.e. eth1,eth2) , and manage two independent Wi-Fi lines ? At the moment I’ve configurated the first…

Hello, there is a problem with our UTM9. The notification "WARN-726 VPN connection using Site-to-Site is down" is not working. Other one are working. What could be the reason and how can it be solved? FYI: Current firmware version is 9.506-2 Greetings…