• DNS suffix for L2TP over IPsec (Sophos SG125w - UTM 9.716-2)

    Andrew English
    Andrew English
    We have our L2TP over IPsec doing RAIDUS with our MS AD server. The problem is when a user connects, they can ping the servers and workstations on the network by IP address but not by name. And when I do a ipconfig /all on the machine in question that…
    • over 1 year ago
    • UTM Firewall
    • General Discussion
  • KnowBe4 PAB issue .. UTM 9

    Omar ET
    Omar ET
    Hello All, I am reaching out because I require assistance with a particular issue. My aim is to install knowBe4 PAB (Phish Alert Button) for Outlook 2019, but I am encountering difficulties during the installation process. Each time I attempt to install…
    • over 1 year ago
    • UTM Firewall
    • General Discussion
  • multiple rrdtool high (100%) cpu usage

    EWW
    EWW
    Same here, running multiple HA pairs - SG550s, CPU running at 100% - identified rrdtool process as the culprit. Firmware 9.714-04. Timezone set as London/Europe. Painfully slow to login and administer through the GUI, restarted secondary and waited for…
    • over 1 year ago
    • UTM Firewall
    • General Discussion
  • Sophos UTM 9 - Web Admin 'Dashboard' Error

    SD Operations
    SD Operations
    Hello, Could I please get some assistance with the below? I'm no expert with UTM's so have no idea what it means. After logging in to the UTM web portal and click on 'Dashboard' on the left i get the below error. " Use of uninitialized value $deploymentType…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Sophos UTM 9 - Web Admin 'Dashboard' Error

    SD Operations
    SD Operations
    Hello, Could I please get some assistance with the below? I'm no expert with UTM's so have no idea what it means. After logging in to the UTM web portal and click on 'Dashboard' on the left i get the below error. " Use of uninitialized value $deploymentType…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • L2TP VPN Stopped Working (encountered processing error during initial negotiations)

    Josh Marchant
    Josh Marchant
    We have an SG230 UTM and we're using L2TP/IPSec VPN to allow remote users to connect to the network. This has been working flawlessly for about 2 years now but we've suddenly started having issues. When trying to connect from Windows clients we get…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Sophos UTM "Cisco VPN Client" -- Interfaces missing "Additional Addresses"

    V M Smith
    V M Smith
    Regarding: https://support.sophos.com/support/s/article/KB-000034262?language=en_US Sophos UTM v9.705-3 "Free" Home License When configuring the "Cisco VPN Client" ... the Interfaces pulldown only list the IP address of the physical interface…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Youtube and Netflix only slow in apps and on mobile

    Andreas Pepunkt
    Andreas Pepunkt
    Hi, I'm running Sophos UTM v9.705-3 on an APU4D4 behind my ISPs modem and observe partially issues with YouTube, Google Playstore and Netflix. The following devices are involved (a dditionally I have several basic switches and unify access points…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • UTM 9.7 SSL - SSL VPN allows Local Network Access when only Internet IPv4 is configured

    thehihatchi
    thehihatchi
    Hi Guys, I'm running the latest UTM 9 (version 9.705-3). I have the following configuration: LAN 1: 10.10.1.0/24 LAN 2: 10.10.2.0/24 SSL VPN Pool: 10.10.3.0/24 Everything works fine. I can log in with VPN users and they get allocated an IP address…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Sophos UTM Quota by Size

    Youssef Mdaghri Alaoui
    Youssef Mdaghri Alaoui
    Hello Everyone, I want to setup a Quota for internet usage on my company, this Quota will be setup based on Users each one will have 700Mb per day , all these user are authenticated through an Active Directory Server. Wondering if you can help me…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • UTM 9.6 Public Beta Start

    talex
    talex
    Hi Community, Today we started the UTM 9.6 Beta. We created an own Beta Forum at: https://community.sophos.com/products/unified-threat-management/unified-threat-management-beta/sophos-utm-9-6-beta/f/sophos-utm-9-6-public-beta for news, bug fix information…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Advisory: UTM Site-to-Site Amazon VPC drops BGP neighbor after upgrading to 9.508

    Haridoss Sreenivasan
    Haridoss Sreenivasan
    Hi All, We discovered an issue where Site-to-site with AWS using the Amazon VPC connector drops BGP neighbor after upgrading to 9.508 lately. The same has been fixed, please refer the article UTM Site-to-Site Amazon VPC drops BGP neighbor after upgrading…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • cant find packet logging on UTM9

    leo hamel
    leo hamel
    Hi all am using UTM9 i cant find packet logging, if its not the same name what is the name for logging per IP thanks
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • How to personalize / configure the "Login to UserPortal"

    Sebastian Fehlow
    Sebastian Fehlow
    Hi, how can I customize the "Login to UserPortal" page. I would like to deposit my company logo and CI as well as the imprint. How is that possible?
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • reverse proxy for jira servicedesk

    vasileiosg
    vasileiosg
    Hello, I am running UTM version 9.509-3 which supports reverse proxy. Also, I do not wish to change to XG as I have tried it and i really don't like it. It feels to me overcomplicated for no obvious reason. So I would like to achieve the following…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • When would be UTM 9.507 or UTM 9.6 released?

    Dwayne Parker
    Dwayne Parker
    Hi, when do you expect UTM 9.507 would be released? Do you think UTM would recieve mitigation against Meltdown and Spectre with the next updates? I hope a UTM 9.6 or 10 would be developed, what do you think? UTM hasn't got updates for more than…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Is it worth upgrading UTM9.5 to XG

    Dwayne Parker
    Dwayne Parker
    Hi, we are currently discussing about migrating our Sophos UTM 9.5 to Sophos XG v17 Firewall. So could you recommend upgrading to XG under following demands on the Firewall? Good filtering of malicious Websites Good indentification of application…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • How do i get my Sophos Home UTM Setup?

    patrick berry
    patrick berry
    Basically, i installed Sophos UTM Home onto my UTM220, and followed the basic setup, however after this when i added extra Ethernet interfaces in "interfaces" they wouldn't work. To be honest i dont understand how to setup the firewall, and i need help…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • HOW TO - Outlook Web Access + Exchange Autodiscover + Outlook Anywhere with only one domain name

    Vitaly Khokhrin
    Vitaly Khokhrin
    Hello I have a big problem I need to create publications for Outlook Web Access + Exchange Autodiscover + Outlook Anywhere with only one domain name I have certificate only with one name - mail.domain.com Can you help me with detailed manual?…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • UTM 9.5 AD sync to grant access to internet

    Asankag
    Asankag
    Hi Team, I have installed a Sophos UTM 9.5 and it running perfectly. I have enabled web filtering and created firewall rules as well. Now our company wants to block internet for all the users except for one group on the AD. I would highly appreciate…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Web Protection - "Content blocked"-window not displaying correctly

    wstahn
    wstahn
    Hi, suddenly, on our UTM9 machines (9.503-4) the "Content blocked" window is not displaying correctly anymore. Graphic elements are missing, it's text only. When clicking on "Unblock URL (will be logged)", the URL https://passthrough.fw-notify.net/static…
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • Sophos UTM 9 login issue

    Ruyan Admin
    Ruyan Admin
    SOPHOS UTM 9--the console user password are correct stuck while login error showing please wait longing in
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • Data Disk jump from 15% to 80%

    MarkKiss
    MarkKiss
    Hi, It happened this Monday data storage from no reason jumps from 15% to 80% (32GB partition size) How can I find what happen? How can I remove/restore that disk? Thank you for answer
    • Answered
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • Extreme bandwidth decrease

    FormerMember
    FormerMember
    Hi, since I use UTM, i have got an extreme bandwith derease. Before use UTM i've got 50/10 Mbit, and with UTM 10/10 Mbit. After disabling Web Protection the speeds are 45/10 Mbit. I can't understand this problem, beause i've got extremly performant…
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • Need help with opening multiple Ports for multiple IP's for Vera Home Automation Hub

    Cyber Army
    Cyber Army
    Hi all, I have an extensive Home Automation setup at my home, and i use Vera as my home automation hub. However for Vera to work I've been informed by the Vera customer support to open multiple ports. These are their notes. MMS: 443 Relay: 23, 232…
    • over 7 years ago
    • UTM Firewall
    • General Discussion
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