Hi Everyone, I want to know if there will be effect on existing users or connection using SHA1 generated tokens if it is change to a more secured Hash algorithm (SHA256 and SHA512)? Setup s in production and it is applied to OTP facilities for User…

Hello, This issue is only affecting users connecting to our UTM's L2TP VPN connection on Windows devices. Users are able to establish the connection, but when they do so, they lose access to network drives that have been mapped via Group Policy. This…

Hello, I saw already the DNS Best Practice Article and UTM Help Section, but still have questions how to change my DNS Server correctly. At the moment I use the utm as dns server, and I have already created all my internal devices as host objects with…

Dear Sophos support As tried to share some ideas and its written in the Ideas page but sounds that nobody read :D So I thought to yell my ideas in the support chat but sounds the matter so complicated and the chat Guy WAS NOT helpful.. So i thought…

I was trying with the below code to get groups and users in that group.. but i am getting null output with success code! Is that right way to follow the url pattern to get users? import requests import base64 import json import time from requests…

Hello everybody, I have some issues trying to access to a VM from my Sophos UTM. Previously, this VM had an IP address associated to his Mac Address, now, this IP address has been changed but the Mac Address is the same. When I run this command…

Hi Everyone, Currently my UTM doesn't reconnect my AWS VPC connections after loss of internet and you cannot turn on it manually. Any ideas why this could be? i have also notice when i do toggle an off VPC connection to turn on, the other VPCs…

Hi, This was fine until last night. Suddenly my Sophos Home firewall started to make noise due to high cpu usage When i logged in to the console i could see rrdtool is consuming 100% cpu top - 18:36:12 up 3:04, 1 user, load average: 10.92, 10.53…

Regarding: https://support.sophos.com/support/s/article/KB-000034262?language=en_US Sophos UTM v9.705-3 "Free" Home License When configuring the "Cisco VPN Client" ... the Interfaces pulldown only list the IP address of the physical interface…

good afternoon, please tell me through what tools to implement this task? UTM 9 is now deployed 1. Balancing traffic for 4 providers 2. Ensuring the stable operation of an office for 100 people + a branch for 120 people (it is planned to purchase 2 devices…

Hi, I'm running Sophos UTM v9.705-3 on an APU4D4 behind my ISPs modem and observe partially issues with YouTube, Google Playstore and Netflix. The following devices are involved (a dditionally I have several basic switches and unify access points…

I'm very happy to use the utm 9 solution, but the 50 IP limit in the context of dual stack IPv4 / 6 and cloud-based IoT devices can be very small. I asked Sophos Customer Services for pricing and they referred me to your sales partner, who also referred…

In under a 24 period I have a logfile that fills up with this message: 2021:02:18-09:51:17 ast-thr-utm-001 httpproxy[16699]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="172.17.17.2…

Hello, we have 2x Sophos SG125. Node 1 and Node 2. I would like to have HA (active and passive) but I dont know how to connect it right with ethernet cables. The only thing what I connect is from HA (Node 1) to eth7 (Node2).Can you help how I should connect…

Hi Guys, I'm running the latest UTM 9 (version 9.705-3). I have the following configuration: LAN 1: 10.10.1.0/24 LAN 2: 10.10.2.0/24 SSL VPN Pool: 10.10.3.0/24 Everything works fine. I can log in with VPN users and they get allocated an IP address…

I have a UTM VM which I was using for some testing work that was offlined previously. Now I want to pull off the configs and check the firmware version to reproduce the work on an physical device. This test VM never had a licence and as such the trial…

Good afternoon I am having problems with our client in RDP sessions through the SSL VPN tunnel since Windows 10 was updated to version 20H2, whenever I make a connection via “remote desktop”, for example, I access a page with heavier content, like images…

Hello Everyone, I want to setup a Quota for internet usage on my company, this Quota will be setup based on Users each one will have 700Mb per day , all these user are authenticated through an Active Directory Server. Wondering if you can help me…

Hello I use sophos utm. I have one normal ethernet connetion and another ethernet connection that use DNSCrypt for linux. The second ethernet connection (DNSCrypt) is the same with normal ethernet connection, except that IPV4 settings I use Automatic…

Hi Everyone, I would like to ask for your help regarding google meet. When we are inside our private network we can call someone outside our private network using google meet, audio is fine and we are able to see the video of the person on the other side…

We use SSL VPN for our user. Now we have bought a new UTM and would like to use SSL VPN for all users in the future via the new machine. The new UTM has a new public IP and a different host name. This means that we all have to migrate VPN users from the…

Hi all, we have implemented OTP authentication a few months ago and it works fine most of the time. I had two users where I had to reset the OTP because they were unable to authenticate but were fine afterwards. However, now I have a completely different…

Hi everyone, I created an Amazon VPC connection under Site-to-Site-VPN. You have to import a VPC config file for this. Now I no longer have this VPC configuration file and would like to establish the tunnel on another UTM. Question: Is it possible to…

Hello all, I want to segment out our VOIP connection for our provider. Can the UTM create an interface with max DL/UP speeds? Our provider says they have everything configured right, but since moving from DSL to fiber, it has been headache central for…

We have created Site to Site VPN tunneling . Port 443 of the specified IP but cannot access the IP . The error log say Web protection block how to fix this . I tried adding IP in exception and while list but that doesnot work How to fix this