• DNS Host Definitions not updating

    deactivator
    deactivator
    Hello Community, we do have 2 Domain Controllers with Sophos UTM Cluster. The Domain Controllers handle DNS Services and are used by the UTM to work with DNS Hosts. We do work with DNS Host Definitions and i recently moved a Host from one VLAN…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Change Connected Router

    Mohamad Halawani
    Mohamad Halawani
    Dears, The WAN Service Providers changed the router recently, after the router has been changed, the interface stat is up and the link is down, after a troubleshooting session we are sure that the router is working fine and all configuration…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Access a Web Page Full functionality

    Mohamad Halawani
    Mohamad Halawani
    Dears, We have some hosted servers on the cloud, however, we are not able to create any VM on the cloud from the internal network we opened a case with the cloud support, his reply was that the sophos is denying the access to full website functionality…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Remote Access via IPSec, Client connected but not receiving packets

    MikR
    MikR
    Hello, we have a Sophos UTM 9 SG550 running on latest Firmware 9.709-3. We are using Sophos Connect VPN Client version 2.1.20 ( latest ). We have Remote Access IPSec setup but for some reason some clients when connected ( from their Home ) will not…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Blocking VPN Applications in Mobile such as Psiphon, TurboVPN etc on BYODs - Sophos SG

    Ashen1
    Ashen1
    Hi, We encountered issue in Sophos SG device wherein it cannot block VPN applications on BYODs, it is challenging to use decrypt and scan for these as it would require to install certificates and in BYODs its not feasible. Have you encountered…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • How do I allow Sophos UTM connect to Tor browser

    Dave Swe
    Dave Swe
    Hello I want allow to connect Tor browser but sophos UTM blocks me. I have enabled web filtering in Transparent mode with decrypt and scan the following: Web filter logs: 2022:02:07- love httpproxy[26970]: id="0002" severity="info" sys="SecureWeb" sub…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Route between 2 internal Networks

    Prashanth Potharlanka
    Prashanth Potharlanka
    Hi everyone, I'm relatively new to sophos and i have a following question. I have Sophos UTM running on Virtual Windows machine, which has a DSL Link (static IP) with internal address to all the VMS 192.168.50.x I have also another Connection…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Blocking Anydesk

    Sreejith Muraleedharan
    Sreejith Muraleedharan
    I wanted to block Anydesk incoming and outgoing connections in Sophos UTM9 Please someone can help me on this how to do because I had tried several way's (Application control )still not working out
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • IPSec site to site using FQDN

    Renos Koumides
    Renos Koumides
    Hello everyone, i am attempting to setup a Site to Site VPN connection by using IPSec with a preshared key. I've seen videos and guides on how to setup IPSec Site to Site which ( i think) was pretty straight forward on Sophos UTM. After setting…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • web server certificate CA

    HGA
    HGA
    I am using 9.708-6 and got a let's Encrypt problem. So I deleted the root certificates under web server protection->certificate->CA and tried it again. But I got the same error message! The next step was to set up a new certificate for the same…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • sophos blocks incoming calls in whatsapp

    Khesrouw Rostai
    Khesrouw Rostai
    HI all, Sophos blocks incoming calls in whatsapp , messaging on whatsapp works, calling other via whatsapp also works, but when I'm not using my phone I don't hear incoming calls. When i open my whatsapp then i see that I have a missed call. I created…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Algosec support for Sophos XG and UTM Firewalls

    vovocals A
    vovocals A
    Hi Does anyone use Algosec Firewall Analyzer and if YES, How do you analyze Sophos UTM and XG Devices with it Algosec says they don't support it but i am sure someone has been able to analyze Sophos using Algosec Thanks
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Certificate Expiration Email

    MikeRM275
    MikeRM275
    Hello, For the past couple of days I have been getting an email that 1 certificate will expire in the next 30 days: B8C3B0C19BA3F1BE I do not have any Lets Encrypt certificates set up, and I do not see this certificate when going to WebServer Protection…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Using UTM management log data to identify the IP of a known MAC address.

    Budgie2
    Budgie2
    I have received a old network management card which I wish to use in my UPS to enable me to access it remotely. My problem is I do not know the configured IP address of the second card which had been used in another system and I suspect is configured…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Sophos UTM Remote Access

    maver1ck
    maver1ck
    Hi guys I have some pretty weird behavior with Remote Access (SSL VPN) and Windows 10 on a Sophos UTM Firewall. Firewall is running on VMWare Workstation with port forwarding from my ISP router, so far so good. Remote Client: in private network…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • SSL VPN remote access client isolation.

    Agris
    Agris
    When our company's users use SSL VPN remote access (Sophos UTM 9), customers are not isolated from each other. We do not have such allow rule. Can they be Isolated?
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Static mapping physical address with user account on Sophos

    VuHuynh
    VuHuynh
    I have a Sophos SG210 UTM. We are currently using the SSL VPN client, which can be downloaded from the user portal onto any computer. My manager doesn't like the fact that someone can install the VPN client on their personal computer. I have a full…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Connecting L2TP/IPSec from Ubuntu

    Administrator User484
    Administrator User484
    I was trying to follow the steps similar to this page, https://howto.lintel.in/configure-ipsecl2tp-vpn-clients-linux-cli/ to set up the VPN connection. I could get IPSec up but not the L2TP somehow. In the xl2tpd log, it just showed, 7月 26 20:15:20…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Sophos utm 9.7 nat

    Magy
    Magy
    Nth
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Sophot UTM 9.7 - moved the VM to another server, and now I cannot access the webadmin

    exwhywhyzee
    exwhywhyzee
    Hello All, I was running Sophos UTM 9.7 on an Esxi 6.5 server that crashed. I moved the VM to another Esxi 6.7 server and imported the VM. I'm assuming the problem is with the NIC hardware that it cannot find the orignal NICs, and that sort of broke…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • RED 60 Cannot do SSL handshake on socket accept

    Dirk Westphal
    Dirk Westphal
    Hi. This is the next device with this problem. When did you mean, you have time to fix this error? Do you have a "working" workaround? 2021:07:15-12:25:03 utm01 red_server[4561]: SELF: (Re-)loading device configurations 2021:07:15-12:25:06…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Need some advice on whether the issue is on my side or vendor side. UTM Firewall Rules.

    Davroc Ltd
    Davroc Ltd
    Hello, So we have this software called TIM plus. It's for phone reporting. We're trying to get it to link up to a hosted 3CX system. Here's what I've got setup: I’m trying to see if we can get our current phone reporting software to work with…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Sophos UTM and Regex in Webfiltering Exceptions for Office 365 and MS Teams

    Bepo
    Bepo
    Good morning, we have a SG450 cluster with Sophos UTM 9.705-7 installed. Yesterday we added some Webfiltering Exceptions to allow some sites of oOfice 365 and MS Teams. 1. We copied the Exceptions listed in this Sophos KB article for XG Firewall…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • asg Sophos utm 9.7 ideas

    Magy
    Magy
    Dear Sophos support As tried to share some ideas and its written in the Ideas page but sounds that nobody read :D So I thought to yell my ideas in the support chat but sounds the matter so complicated and the chat Guy WAS NOT helpful.. So i thought…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • outlook.live.com web reputation = suspicious?

    D_Valinske
    D_Valinske
    Today 05/27/2021, our SG UTMs started denying access to outlook.live.com due to its reputation being set to suspicious. The reason given is related to PUPs. I suppose I could see some far fetched rational for this but, really, it's outlook online guys…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
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