Hello, When I registered my firewall, I made a mistake: I put as Company Info my office's work, but I think that this maybe could cause me some problems with my boss:
As second work, I'm starting a mini company to offer networking and cyber support…
When I checked the Early Access Programs within Sophos Central it appears that they are no longer available. I have joined the Server Protection program that expires in 2099, but it's not listed as available to join anymore. Neither Endpoint Security…
Hey everyone,
Looking for insights into Sophos best practices regarding administrative separation within a tenant. Is there a way to create an admin (or multiple...) who can manage only a specific group of computers/servers?
If not, what's the recommended…
Hi everyone,
Partner here. I am currently facing a challenge and would appreciate any insights or guidance you can provide.
Trying to figure out if a customer/tenant is using Sophos MDR just by using API calls, but hitting a wall. Any tricks or ideas…
Hello,
Since last friday I cannot login to sohos Central. After entering my sophos Id and password, I dont'receive the code SMS and I land to a black page.
I tried both on my company and my home network, in order to exclude firewall problems, disabled…
Using Sophos Central Firewall Management to make changes to multiple XGS136 (SFOS 20.0.0 GA-Build222)
The Tasks Queue are failed: Firewall Transaction Details ID : 123 | STATUS: FAILED | EVENT : UPDATE ExampleApplicationFilter (Update app filter policy…
Hi,
Since new licenses were failed to apply, I raised a case to support at 11AM HKT on 5th Dec.
I got response at 1:21PM, and I provided required License Keys and failure screen for your reference at 3:52 PM on 5th Dec.
I wait for 24 hr without…
Hi
Intercept X with XDR. I cannot find in the Endpoint management portal where to allow one (or more) sites currently blocked because they are listed in the "Proxies and Translators" category.
Any assistance appreciated.
If I configure the partner site for authentication against Entra ID (formerly Azure AD), will local accounts still work? Asking in the event there is a communications issue with Microsoft. What happens if there are duplicate user names? I'm manually configured…
Hi All,
I was an XG customer several years back, and I remember that if I chose to manage my XG units via Sophos Central, the local administration interface was no longer available.
Is this still the case? I am in the middle of deploying my new XGS…
Hello! After one of my users logged on to the "Self-service Portal" it started receiving policy alerts. I could not figure it out how to solve this besides disabling the " Send me email alerts" button.
Hello,
I wanted to see if anyone else is having issues with Restricting USB's in macOS Sonoma. I am currently on Version 10.5.1 for Sophos and on macOS Sonoma 14.1.1
Currently, I have the Peripheral Control set to Read Only for Secure removable storage…
Hi Sophos,
I've created a new Custom Role in the Sophos Central portal, with no permissions but 'Help desk' access to the Endpoint Protection product. However, for anyone within this role they still see the MDR Product control panel on the left-hand…
Hello,
we have been unable to access the Partner Dashboard since today.
We can't access any customers, firewalls etc. We cannot record a ticket.
We are completely isolated.
What can we do?
As a partner, for endpoint protection, it's quick and easy to add, under Global Templates, a template and within that, Global Settings or Base Policies and allow/deny things across our customer base. However this isn't conducive for customer specific…
We run our VM's in a hyper-v cluster environment. We have followed our vendor and Sophos recommendation and have disabled the following files and folders to exclude from real time and scheduled scanning - https://support.sophos.com/support/s/article/KB…
Good day members. I Trust you are well. Our IPS report on Sophos Central shows the following IPS report. I have Traced the IP back to microsoft Data center.
I would like to know is this a false positive as i have scanned the computers muliple times…
HI everyone,
I was wondering if it is a way to block all the vpns using sophos central?
I have the web filtering based entirely on sophos central, and it seems okay so far.
One of our customers wants all the vpns blocked on the enpoinds something…
Ave collegae!
Is there a way to
- see / check per device (/user) - what peripheral(s) had been blocked - allow one or more of the blocked device(s)
the customer prefers GUI
Salvete
hRy