Hey there, For the last few months, we have been getting lots of alerts that say the following: "Device failed to update because it does not support Azure Code Signing. See knowledge base article" As i understand it, sophos changed something…

When I login Sophos Central, there is message highlighted to orange today. the message says " Because we implement the system migration, some licensing operation will be unavailable at the first week of October." "you would not activate/deactivate…

Hi, we wanted to use Sophos Data lake scheduled queries to check periodically if our HW and SW inventory database is up to date. We noticed that not a lot of HW info about endpoints is populated to the Data Lake with hydration queries but it can be…

Anybody else tried using the "$" variable to exclude a filename and not work?? Looking at the article: Exploit mitigation or ransomware wildcards and variables - Sophos Central Admin Is says this: VariableExample $ All available drives. For…

Hi all, Do you know if there is way to check the number of API call make during the day or something ? I can't find a way to check the API consumption.

Hello Sophos Community, I have a challenge accessing Sophos Central. After successful user ID and password login, I get stuck on the next verification level requiring Security Code as shown below: Sophos doesn't sent the code. Where do I get the…

Hi guys, Is there a possibility to display the firewall data persistently in the threat analysis and not only via queries? Where can I see in the Threat Analysis Center whether the data from the firewall logs was included in the detections? Is it…

Hello i need to unistall agent but i can't disable tamper because i don't see client on my control center (i don't know the reason!) how to do? I read many post but i can't modify Sophos MCS Agent registry key (access denied, i tried to change permission…

I'm having a hard time looking for information about this. I'm considering on getting the licensed version for the solutions I currently use and plan to use in the future, but I need to know if your product line is something I can afford. So my questions…

This is so frustrating. I have 60 odd clients and have to expand them all one by one just to get a snapshot of what versions all their firewalls are running. Can we get a simple "Expand all" button?

Dear Team, Kindly share the best practices to remove Sophos encryption before expired.

Hallo, ich versuche mich bei dem https://central.sophos.com/ ein zu loggen. Ich mache einen neuen Account. leider verweist er mich ständig auf einer anderen Seite von Sophos admin center. Alles gemacht Cach clean anderer PC genutzt neuer PC genutzt. Was…

Is there a way to disable the alerting of L2TP / IPSec client disconnects. Each disconnect generates an alert to Sophos Central. This is unnecessary, generates undo noise and is totally annoying. Site to Site VPN alerts are acceptable and desired, but…

I want to know about the conditions that Sophos license works. we can check the number of licenses from the "License" button that appears when click account name at the right side. And it means the number of devices that i installed. However…

Can anyone explain why the two reports are inconsistent? The deeper I dig into Sophos Central Reporting, the more I realize it doesn't work as expected. RED Tunnel DOWN Report RED Tunnel CONNECTION RESTORED report

Currently the only way home users can access their Sophos Central account is through a web browser.. Since there seems to be an app for everything nowadays, are there plans to ever release an app that can do this instead for home users? Or is this only…

Hi everyone I need to receive real-time alerts from my devices that have the sophos agent installed. All alerts (high priority and alerts) How can I enable it in my central admin? i created a custom rule like from the picture Thank you

We use a SaaS based ticketing system, this is an enterprise application with SSO login and we use this process for many other SaaS based applications. We've an issue today whereby users are unable to login to this SaaS ticketing system resulting in a…

Buen día estimados, Este es el correo que tengo de contacto para solicitar su asesoramiento con las alertas que tenemos en la consola. Mi nombre es Carlos Gomez de la empresa Abastecedora Lumen S.A. de C.V. con el licenciamiento: L0006361860 Adjunto…

Hi team, Our customer's intranet has dozens of Windows servers. According to the requirements of the security department, the intranet servers are not allowed to access the Internet. So, I would like to know how sophos central delivers policies and…

I'll start off by saying that it works using an InPrivate window in Brave and all other browsers, but not a normal Brave browser window. I haven't been able to log into anything Sophos related for several weeks now using a normal Brave Browser tab on…

I want t add an admin - logged in as super admin, but cannot follow the instructions: Where is Settings & Policies ?

I wonder what the Status in the Encryption dashboard means: under which circumstances is it showing "Not encrypted" and not encrypted & "Unmanaged"? On the screenshot all have the encryption module installed, except one computer. The filter is …

Hello, unfortunately we have a little problem with the endpoints policy. So far we had blocked powershell for all users and groups via the base policy. But since we need powershell for certain scripts this way can't work for us. We tried to block…