• Sophos SPL AVScanner exit codes

    OLR DMB
    OLR DMB
    Where can I find documentation on the exit codes used by the avscanner component of Sophos SPL? I want to run the scanner as part of a build pipeline and fail it if there is a detection. I have only been able to run it on clean files and I can see it…
    • Answered
    • 7 months ago
    • Sophos Central
    • Discussions
  • Feature Request: AI In Web Control Policy & Granular Warning

    Eric Meinders
    Eric Meinders
    As the title states, this is somewhat concerning this hasn't been rolled out yet but there doesn't appear to be any sub category for AI/GPT usage in web control policy. AI usage is becoming increasingly prevalent for businesses, while also becoming increasingly…
    • Answered
    • 8 months ago
    • Sophos Central
    • Discussions
  • Allowing application by sha256 in Sophos Central

    Nikolaos Zisis
    Nikolaos Zisis
    Hello Everyone Can i allow an application using the sha256 in Sophos central, is it possible, client using intercept x with XDR. Can you please help?
    • 8 months ago
    • Sophos Central
    • Discussions
  • How to set exceptions in Threat Analysis Center

    Aphrodite
    Aphrodite
    Hello everyone, I have a question about the creation of threat exceptions. Suppose I have the following message in the centre. How can I set an exception there so that it can be ignored? Can anyone give me a tip? Thank you very much!
    • Answered
    • 8 months ago
    • Sophos Central
    • Discussions
  • Update Server Agent Version

    SAtkinson
    SAtkinson
    I noticed on the advisory for the recent SSL issues that there were 2 different versions of the server agent. Server version 2023.1.x Server version 2023.2.x I have a server that is on 2023.1 so thought it would make sense to update this to latest…
    • Answered
    • 9 months ago
    • Sophos Central
    • Discussions
  • Uncategorized websites - how to block in the Sophos central

    Damian Kowalik
    Damian Kowalik
    Hello there, I'd want to ask the Sophos community if I can block uncategorized websites in Sophs Central? Many of our users appear to browse uncategorized websites, which I am unsure how to prevent. Kind regards, Damian
    • 9 months ago
    • Sophos Central
    • Discussions
  • Safe Browsing has detected that the Microsoft Edge browser has been manipulated

    msw_fisit
    msw_fisit
    We have a terminal server running Sophos Intercept X Essentials. This now also reported a detected manipulation of the browser and provided corresponding information. How do you deal with this? Do you always report these reports to the Sophos team or…
    • 9 months ago
    • Sophos Central
    • Discussions
  • Endpoint device login failure attempt

    Hemanth Kurungat
    Hemanth Kurungat
    Hi, Our client is having endpoint and server with XDR, Please let us know if there is a query or report available for User password failed attempt on Windows MAC and Linux systems. Also is there an option for sending an alert for this to central…
    • Answered
    • 9 months ago
    • Sophos Central
    • Discussions
  • Website Listed as MALICIOUS and PHISHING AND FRAUD

    Steve Vahalla
    Steve Vahalla
    https://intelix.sophos.com/report/0193e2da226c4e748d1eea2314d5219f/static/url Hello, I am migrating and cleaning up our website Spectrum for Living and have run it through all the tests possible and believe that due to previous poor hosting, it is…
    • 9 months ago
    • Sophos Central
    • Discussions
  • Sophos protection issue

    Vincent Lewin
    Vincent Lewin
    Hello, We are suddenly getting this error when running the installer on 2012R2 servers, we have not seen this on other OS' "License is not valid. You are not licensed to install any products provided by this installer on this computer. check your…
    • 10 months ago
    • Sophos Central
    • Discussions
  • Internet Connection Issue after install Sophos Endpoint

    Billy Chang
    Billy Chang
    Hi, I'm facing a issue that delay around 2 mins to get internet access even the WiFi shown connected. This issue happens after install the Sophos Endpoint. Anyone facing the same issue like mine?
    • 10 months ago
    • Sophos Central
    • Discussions
  • W10 to W11 inplace auto upgrade blocked

    Thomas_LSW
    Thomas_LSW
    Hi, If I want to install the inplace auto upgrade from W10 to W11, it is blocked by Sophos without any notification. If I stop the HitmanPro.Alert service, the upgrade works. My invocation is as follows: setup.exe /auto upgrade /priority normal /noreboot…
    • 10 months ago
    • Sophos Central
    • Discussions
  • Sophos Central Policy Deep Scan logs

    Ali A
    Ali A
    I created a Threat Protection Policy and enabled Deep scan and Scheduled it for only one file server. Today, I'm trying to find the log of the scan and see if it deleted or quarantined anything. Where can I find this?
    • 10 months ago
    • Sophos Central
    • Discussions
  • In the Server Tab I have 4 servers listed as Unmanaged, all of them are no longer in the AD or used by us. How do I remove them?

    Shawn Adams
    Shawn Adams
    All 4 are either Old Servers we removed from the active list in central after uninstalling Sophos and turning them off for good or Servers where we never installed Sophos to begin with. All of them are no longer listed in our active directory and no longer…
    • Answered
    • 10 months ago
    • Sophos Central
    • Discussions
  • Azure Code Signing

    Dennis Haschke
    Dennis Haschke
    Hi, on some Windows Server 2016/2019/2022 i get this message: Diese Windows-Version unterstützt nicht Azure Code Signing. Aktualisieren Sie Ihr Gerät, damit weiterhin Sophos-Aktualisierungen stattfinden. Siehe das Support-Dokument 45019. I have reviewed…
    • Answered
    • 11 months ago
    • Sophos Central
    • Discussions
  • Customer wants to allow expressvpn.

    Chris1001
    Chris1001
    Hi Intercept X with XDR. I cannot find in the Endpoint management portal where to allow one (or more) sites currently blocked because they are listed in the "Proxies and Translators" category. Any assistance appreciated.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Livequery64 failed to update

    Luis Matos
    Luis Matos
    Hi, We started having this issue with some workstations and laptops,
    • over 1 year ago
    • Sophos Central
    • Discussions
  • IPS FILE-IMAGE Adobe Reader malformed app13 marker memory corruption attempt

    Louis Havenga
    Louis Havenga
    Good day members. I Trust you are well. Our IPS report on Sophos Central shows the following IPS report. I have Traced the IP back to microsoft Data center. I would like to know is this a false positive as i have scanned the computers muliple times…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • USB Restriction Policy in macOS 14 Sonoma not working

    NotAnAdmin
    NotAnAdmin
    Hello, I wanted to see if anyone else is having issues with Restricting USB's in macOS Sonoma. I am currently on Version 10.5.1 for Sophos and on macOS Sonoma 14.1.1 Currently, I have the Peripheral Control set to Read Only for Secure removable storage…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Frequent disconnections in a cluster environment

    itguy318
    itguy318
    We run our VM's in a hyper-v cluster environment. We have followed our vendor and Sophos recommendation and have disabled the following files and folders to exclude from real time and scheduled scanning - https://support.sophos.com/support/s/article/KB…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • block all VPNs

    Dragos Avram1
    Dragos Avram1
    HI everyone, I was wondering if it is a way to block all the vpns using sophos central? I have the web filtering based entirely on sophos central, and it seems okay so far. One of our customers wants all the vpns blocked on the enpoinds something…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Block or log if user run any vba macro in office

    Onur Akcay
    Onur Akcay
    Hello, Is it possible to log or block if user tries to run any vba macro in office applications? Regards.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Peripheral control

    Harald Bilke
    Harald Bilke
    Ave collegae! Is there a way to - see / check per device (/user) - what peripheral(s) had been blocked - allow one or more of the blocked device(s) the customer prefers GUI Salvete hRy
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Can't adding application

    Adam Guan
    Adam Guan
    Hi I want to adding a appliction on device SJ32ACC but its told me error adding application , and I allow by SHA256 & key applicaion used by most organisations , could you help me to fix this issue ,thx?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • A device is not encrypted - Alerts when enrolling new endpoints are creating noise.

    Zachary Balazs
    Zachary Balazs
    Hello, To give context, our leadership and information security team are concerned with alerts that I coming from Sophos. Their concerns are valid considering the email titles are: Alert for Sophos Central [*****]: A device is not encrypted. However…
    • over 1 year ago
    • Sophos Central
    • Discussions
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