• Endpoint Protection Policies didn't work

    Fabian Schäfer
    Fabian Schäfer
    Hello, unfortunately we have a little problem with the endpoints policy. So far we had blocked powershell for all users and groups via the base policy. But since we need powershell for certain scripts this way can't work for us. We tried to block…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • 1 tenant / multiple admins / splitting administration & subscriptions across departments

    damiri
    damiri
    Hi, customer has like 300 subscriptions fo Intercept-X Adv for Endpoint and 100 subscriptions for Intercept-X Adv for servers. There are internal departments within end-user and they would like to keep this on one tenant but split subscription across…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • SSP and Federated Signin - need to create Central account first

    Stuart James
    Stuart James
    So, this still hasn't been done (link at bottom of post). For users to access the SSP, we have to send all users an email link, they have to sign up for a Sophos Central account, set a password, go through all the MFA requirements and then once that…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Microsoft Office 365 Management Activity API Integration

    Rajesh Raushan
    Rajesh Raushan
    I have 2 type of licenses in my Sophos central - Intercept X Advance & Central Managed Detection and response complete server. We have Office 365 for all my end users. My question is, can I integrate " Microsoft Office 365 Management Activity API" in…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • login to Central randomly slow or timing out

    LHerzog
    LHerzog
    Today there is something like DNS or Loadbalancing issue when connecting to Sophos Central. If you managed to get logged in, central performs fine. But the login page is sometimes not loading. even blank, white page: an other try and it loads…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • why do you disallow a comment for exploit mitigation exclusions?

    LHerzog
    LHerzog
    Hi, in our VoIP Client there is a ROP Detection. After searching, this is by Exploit detection engine. No I can set exclusions for a lot of things and I in all I checked, it is possible to make a comment like here: but for exploit mitigation…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Slow Partner Central Login (5 to 15 min)

    John Parker1
    John Parker1
    Hi All, We are experiencing an issue where we are unable to get into the Partner Portal - Managed Sophos Central in a timely manner. It stalls in bringing up the 2FA page and it can be anywhere from 2 to 15 min with the longer times timing out and…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Has anyone seen a false flag for "WIN-CAC-NET-CONNECTION-NO-CMDLINE-1.star"

    bkatw0rk
    bkatw0rk
    I'm running into an issue where sophos flags dllhost.exe as suspicious because it runs with no command line arguments. That IS suspicious, my issue is that when I dug into it, that particular process ID it flags on my end does have a command line argument…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Failed to install SED64,AMSI64: 80041f00,80041f00

    IT Support36
    IT Support36
    After updating windows to the latest version which is 22H2, this error appear on certain device at the Sophos Central. The error: - "Failed to install SED64,AMSI64: 80041f00,80041f00"
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Looking at getting onboard

    Shawn Barnard
    Shawn Barnard
    Hi everyone, We are looking at getting Sophos Intercept X Advanced. Can anyone confirm if Sophos CIXA can do all the following? Monitoring of Windows clients and Instant alert if a client is compromised with a virus/malware/application vulnerability…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central Peripheral Control - Purge Events?

    Chris Dalton
    Chris Dalton
    Hi, I have Central managing over 8800 active endpoints, we use Peripheral control. There are close to 24000 peripherals listed in our organisation, 2180 of which are currently allowed. I have historic data going back 4 years. To find new events…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central Firewall Backups

    ll-ben
    ll-ben
    Hello everyone, During the partner roadshow in Hockenheim, I vaguely remember that it was mentioned in some presentation that there is a way to check/monitor whether firewalls are properly sending their backups to Sophos Central. When I look at the…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Endpoint Agent XDR & Siemens WinCC V7.x

    Thomas_LSW
    Thomas_LSW
    Hi community, Sophos Central has not been approved by Siemens WinCC V7.x ! I am forced to install Sophos Endpoint Agent on such Servers anyway. What are the recommended global exclusions from Sophos for such Servers, and above all which exclusion…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos central Web filtering

    Richard Hamblin
    Richard Hamblin
    Hi everyone, I'm starting to find a few limitations in the Sophos central endpoint web filtering. Is there any way to find out if a url is in a particular web category when using sophos central? Also could sophos central report on all web browsing…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Time to get disabling tamper protection to work

    Jo Vanattenhoven
    Jo Vanattenhoven
    Hi everyone, If we disable the tamper protection on the device itself, how long does it takes before it is actually disabled? After disabling it, we still cannot uninstall the Sophos Endpoint. Jo
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Is Sophos Central down?

    Rob Deal
    Rob Deal
    Unable to login to Manage Sophos Central - Get a blank screen with the spinning circle of dots.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central Public Update Cache using FQDN

    Ahmad Almla Rashed
    Ahmad Almla Rashed
    Hi, i have many endpoints that can't update from sophos cloud (restricted network) I have installed update cache on one of my servers its internal IP let's say 10.X.X.X and the hostname is myserver.internal.local and this server also has a public static…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Message Relay Server License Requirement for OS(OS Additional License?)

    Sa Hein Khant I
    Sa Hein Khant I
    If I install a message relay server, will I need an additional license for the operating system? My server version is 2016 Standard. Thanks
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Can't reset my password, Called support and they sent me here

    NeilH
    NeilH
    A few months ago I was testing a sophos xg firewall and created an account. I recently noticed I was getting a lot of heartbeat notification emails from sophos in my spam folder. I tried to log into my account to disable those and found that I couldn…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • AD Sync on a message relay server

    Harald Bilke
    Harald Bilke
    Ave collegae, is it possible to install / run the central ad sync service on the same instance of an updatecache / message relay server? salutans Harry
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Add site to Website Management via API

    UTMaddict
    UTMaddict
    Hello, is it possible to add a website to the Global Settings / Website Management via API? Can't find anything via googling. Regards UTMaddict
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Onenote false positives in Google Drive File Stream files stored locally on machines being detected

    Marvin Mathieu
    Marvin Mathieu
    I have been having an issue with Onenote files being detected as false positives and to prevent half of the detections from happening, I excluded all onenote files with the file extensions *.onepkg and *.one.backupconsctruction globally regardless of…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • MFA Problem

    Edryan John Dequilla
    Edryan John Dequilla
    Good afternoon, I cant recieve SMS PIN when I attempt to login my Sophos Central account.
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • How to migrate Sophos Central (Local) to Sophos Central (Cloud)

    Hongbo Xia
    Hongbo Xia
    Hi all, Our customer deployed Sophos Central (Local) many years ago to manage terminal security, and now they want to use the cloud Sophos Central intercept x, xdr, etc. Can I migrate the local center(sophos admin console) to Sophos Central (Cloud)…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Migration to Sophos Central - Groups

    stormtrooper
    stormtrooper
    I am using the migration wizard to move to Sophos Central and have synced the required AD Groups. Groups are syncing without issues, I have selected to sync OU's only. In the wizard you can see the group/location of the device and the corresponding group…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
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