Hi, New user to Sophos Central/InterceptX, finding my way around most of it, but a bit puzzled with blocked websites. Using base policies etc, when a user tries to access a site deemed "dodgy" (pornhub.com for instance) they just get a standard network…

Hi, I wanted to move computers in one sub-estate into another. I disabled Tamper Protection and ran the --registeronly command which did work, however it left the computer in both sub-estates and each has different tamper protection codes. I have to…

Dear Sophos-Community, we have a Citrix Virtual Apps and Desktop Environment with 6 non-persistent Terminalservers which are created via MCS. We've followed the Steps in the Article https://support.sophos.com/support/s/article/KB-000035040?language…

¿How i get create exception for Java Archive (jar)? i need into in a web site and that site use Java to charge and Sohpos are blocking the site this user today have had eleven blocking for Java Archive (jar)

I have setting Update Cache and Message Relay however update sorces isnt cache server which I setting. I checked setting status and the status is ok but still not update via cache server. I checked sdu log and found no files found message. Please…

Hi, We started experiencing file attachment issues with web-apps and Outlook 2013. We haven't changed any of our Sophos settings. Dragging and dropping the file into a new email or into the web app does not cause issues, but when using the browser window…

We have a laptop that has the Sophos Endpoint software installed, but it is not showing up in the Sophos Central Portal. We are trying to uninstall Sophos on this machine. Of course, it is telling us tamper protection needs to be disabled in order to…

can I execute --registeronly with the --silent command so the end user doesn't see the change? I have managed to get tamper protection turned off

Hi, customer likes to do: User using a mobile Device Web Control is working as the policy says. When the same User is using a stationary PC or is wthin the Company network, Web Control should not run on the client or with lower policy, but the Company…

Sophos Central > Devices > Unmanaged Devices. Lists dozens of computers that are not listed in our Active Directory, nor have they been in our AD for some time. The "Last Update" in the lower right shows today's date/time. Is there a way to update…

Hello, I have set Device Control to block all devices, but webcams are not logged or blocked. But they are addes as camera/imaging device. We want only allowed and tested cameras to be used. Sven

We are a SEC shop but making the transition to the Sophos Cloud. We have used the data control policies in SEC for years to monitor local activity on individual machines. Unfortunately the same rules and policies on SEC fail to allow Outlook to open in…

We see that on many devices the sophos Clean Service is not running, since like 3 weeks and on many clients the sophos antivirus service is not available. But Sophos on the client or Central doesn't give an error? Is this a new function witch come…