Hi
I am trying to login to Sophos Central to deploy my new XGS-118. However, my password for Sophos Central has misplaced and i tried to use the rest password option but i keep on getting an error message saying "Authentication Failed. Please Check…
I think it would be nicer to have much shorter license names in Sophos Central.
E.g instead of "Central Managed Detection and Response Complete" somethink more like "MDR with Intercept X".
Hello everyone,
For months now, I, along with Sophos Support, have been trying to solve the following problem.
We want to use Sophos Wireless in combination with Sophos Mobile and Sophos XDR (or the Sophos Mobile App with Heartbeat) as advertised…
I'm encountering an issue with Sophos Central where, after logging in during the morning, I receive an HTTP ERROR 401 when trying to access the Partner Dashboard later in the afternoon. The error message states: “This page isn’t working. If the problem…
Is it expected, that the MDR dashboard loads instead of the Central main dashboard, when you click on the Sophos Logo top left side?
I always find it confusing because I expect Central Overview:
We have an MDR virtual appliance deployed. We are looking at installing physical MDR "mini-servers" at other sites. We haven't been able to find any information related to this. Is this an option? Any related advice or best practices for deploying these…
Hi, in our environment there are alerts raised about Mal/EncPk-AQQ related to googleupate.exe & updater.exe (version 132.0.6806.0) as Malware, when searched about the Mal/EncPk-AQQ there is no information in sophos forum, request you to kindly advise…
Clicking on Validate Credentials shows "Credentials are Correct"
And the XG Firewall shows no traffic being blocked.
Tried it with and without Proxy... no difference it always stops at the same step.
Its worked fine for years, is the api down?
I used to search computers by writing the group name in the searchbar in the computers tab, but in the new computers and servers tab it does not work.
Is there a way to still search by group?
We have thousands of endpoints and I only manage some departments…
Hello,
we would like to update SFOS/XGS appliances of our customers to v21 with central.
We have to use central because there is no other way to do this scheduled at night. Version 21 GA was 17.10.2024 and the update is still not possible to do with…
Hello everyone.
I would like to suggest a new idea.
In DLP reports for (Endpoints) and (Email).
We noticed that the report does not show the column (Rule Content), the content of the rule, only its name.
We would like to suggest as an idea…
Hello together, are you aware of any problems with Sophos Central?
I am asking because there are no more entries in the XDR under Threat Protection\Dashboard\ Detection since today. Datalake and Live Response are unchanged and still set to active. Queries…
a user has been given a new computer. the old computer has been assigned to another user. two computers are now assigned to the current user. how can i remove the one that is no longer used from the old computer, since it is no longer in use?
does anyone…
Hi,
I am using the following code to move a device from one sub-estate to another:
function Move-Device {
param (
[string]$apiKey,
[string]$fromTenantId,
[string]$toTenantId,
[string]$deviceId,
[string]$OrgID
)
# Define headers for…
We've been synching between Sophos Central and MS Entra for a couple years now without issue. A couple days ago, MS sends an alert stating that the Enterprise App that was created for this synch is using ADAL and needs to be migrated to MSAL. After jumping…
Hello,
I am using trial Endpoint for checking solution.
I want to check allowing app (whitelisting) function. I found some explanation it can be done through Sophos Central setting
Unfortunately, I cannot use phone camera in office because of…
1)
Please mark several computer/server objects and enable “Change group” as a function, otherwise this is very tedious when dealing with many computers. I can't find any other suitable way to carry out such moving actions (with filters) in bulk than individually…
Hello Team, I'm unable to login sophos central account with my username "laxmanbisht@vlsfinace.com" due to this I'm usable to register my firewall and going to live with XGS hardware.
We have a goal to help a customer see what servers & endpoints are protected & not protected by sending them a report on a regular basis. Be really nice to send missing heartbeat reports as well. No option that I've found in Central - Central is unaware…
Hello, We have a Sophos Central account with about 150 computers and 25 servers. XDR is used. The licences have currently been active for about 8 days, but no detections have been displayed so far. Could it be that nothing has been detected so far and…
Hello there,
I'd like to know how I can enable backup in Sophos Central so that we can back up our policies, events (generated by our endpoints), and anything else that has been saved within Sophos.
Any help much appreciated.
Kind regards, …
Hi Sophos,
On the Sensor Location pane of the dashboard I have an Endpoint showing as being in a country I wouldn't expect it to be.
I'm not immediately concerned with the above fact, but I'm interested in knowing how Sophos calculates the location…
I've a sophos central account without subscription. But I want to use my email address another central account add user role as like as super admin. Is that possible? If possible, How to deploy this?