• Livequery64 failed to update

    Luis Matos
    Luis Matos
    Hi, We started having this issue with some workstations and laptops,
    • over 1 year ago
    • Sophos Central
    • Discussions
  • IPS FILE-IMAGE Adobe Reader malformed app13 marker memory corruption attempt

    Louis Havenga
    Louis Havenga
    Good day members. I Trust you are well. Our IPS report on Sophos Central shows the following IPS report. I have Traced the IP back to microsoft Data center. I would like to know is this a false positive as i have scanned the computers muliple times…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • USB Restriction Policy in macOS 14 Sonoma not working

    NotAnAdmin
    NotAnAdmin
    Hello, I wanted to see if anyone else is having issues with Restricting USB's in macOS Sonoma. I am currently on Version 10.5.1 for Sophos and on macOS Sonoma 14.1.1 Currently, I have the Peripheral Control set to Read Only for Secure removable storage…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Block or log if user run any vba macro in office

    Onur Akcay
    Onur Akcay
    Hello, Is it possible to log or block if user tries to run any vba macro in office applications? Regards.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • block all VPNs

    Dragos Avram1
    Dragos Avram1
    HI everyone, I was wondering if it is a way to block all the vpns using sophos central? I have the web filtering based entirely on sophos central, and it seems okay so far. One of our customers wants all the vpns blocked on the enpoinds something…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Peripheral control

    Harald Bilke
    Harald Bilke
    Ave collegae! Is there a way to - see / check per device (/user) - what peripheral(s) had been blocked - allow one or more of the blocked device(s) the customer prefers GUI Salvete hRy
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Can't adding application

    Adam Guan
    Adam Guan
    Hi I want to adding a appliction on device SJ32ACC but its told me error adding application , and I allow by SHA256 & key applicaion used by most organisations , could you help me to fix this issue ,thx?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • A device is not encrypted - Alerts when enrolling new endpoints are creating noise.

    Zachary Balazs
    Zachary Balazs
    Hello, To give context, our leadership and information security team are concerned with alerts that I coming from Sophos. Their concerns are valid considering the email titles are: Alert for Sophos Central [*****]: A device is not encrypted. However…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Can PSTools be excluded for a single machine (for Sophos admin)?

    PaulC-SA
    PaulC-SA
    Just as the subject asks: Can PSTools be excluded for a single machine (for Sophos admin)? if so, how can I create that exclusion so that it's not alerting every time I try to download and install it? I don't want to create a global exclusion because…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Block Google Accounts

    Onur Akcay
    Onur Akcay
    Hello, i want to block accounts.google.com - docs.google.com etc. I succesfully blocked google docs but when i try to block google accounts, i can still reach that webpage somehow. Im trying from website management. What should i do? Regard…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • How to change "Base Policy - Update Management" from "Recommended" to older FTS without downgrade

    BostjanR
    BostjanR
    Hi, we have our default " Base Policy - Update Management " policy which is applied to most of our endpoints set to "Recommended" software package versions. We would like to change this to latest FTS and leave the latest "Recommended" package setting…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Block IP Range -Fake whatsapp website

    Darren Lee
    Darren Lee
    Dear all, There are a large number of fake "whatsapp web" pages at the top of Google search currently. I saw that the IP range is: 104.21.x.x or the URL is https://uaa.xxxxxxxx / https://wh9.xxxxxxxx Is there a more effective to block the IP range…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Prevent Users Installing Applications

    Onur Akcay
    Onur Akcay
    Hello, In my domain, standard domain users are not able to install a program. But there are some programs that doesnt require admin rights to be installed. I was wondering if i can block them with Sophos. I have tried application block but for that…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Real-Time Scan Exclusion Variable\WildCard Confirmation

    Yogi_Bear_79
    Yogi_Bear_79
    I want to exclude the following (example) from real-time scanning: This directory ( 26e9f183-6e80-4436-8461-a67d55c5e4b1) is randomized within the user's profile temp directory c:\Users\testuser\Temp\26e9f183-6e80-4436-8461-a67d55c5e4b1 These files…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • How do i monitor if some is trying to break the Sophos tamper?

    blueskies
    blueskies
    Scenario - Attacker has made into a system and now wants to kill \stop the AV but is tamper locked. From SIEM perspective to Monitor such events what logs can be shipped from the Event viewer? or from Sophos log directories?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Application Control - Blocking all Wscripts but allowing one

    zulra
    zulra
    Hi All, We have application control currently set to block Microsoft WSH WScripts, and want to keep it that way. However we have a VBS script that uses Wscript that ideally we want to exclude, so it can be run on endpoints without disabling application…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Endpoint Isolated how to un-isolate or open Anydesk for RDP connection.

    Werner Smit
    Werner Smit
    Good Day, We've had some instances where either Sophos protection service or Network protection service might not start up. This cause the computer to become Isolated but we cannot un-Isolate unless we restart or use Admin rights to start the service…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Exploit mitigation or ransomware wildcards and variables and using the "$" variable

    Slappy
    Slappy
    Anybody else tried using the "$" variable to exclude a filename and not work?? Looking at the article: Exploit mitigation or ransomware wildcards and variables - Sophos Central Admin Is says this: VariableExample $ All available drives. For…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • unistall agent without tamper protection

    Amoruso Roberto
    Amoruso Roberto
    Hello i need to unistall agent but i can't disable tamper because i don't see client on my control center (i don't know the reason!) how to do? I read many post but i can't modify Sophos MCS Agent registry key (access denied, i tried to change permission…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central Encryption removal best practices

    Anishkumar C
    Anishkumar C
    Dear Team, Kindly share the best practices to remove Sophos encryption before expired.
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Enterprise Application Issue - Linked to recent maintenance ??

    SimonGoode
    SimonGoode
    We use a SaaS based ticketing system, this is an enterprise application with SSO login and we use this process for many other SaaS based applications. We've an issue today whereby users are unable to login to this SaaS ticketing system resulting in a…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Mensaje de Falta ACS

    Carlos Javier Gomez Ortiz
    Carlos Javier Gomez Ortiz
    Buen día estimados, Este es el correo que tengo de contacto para solicitar su asesoramiento con las alertas que tenemos en la consola. Mi nombre es Carlos Gomez de la empresa Abastecedora Lumen S.A. de C.V. con el licenciamiento: L0006361860 Adjunto…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Device Encryption - difference between "Not encrypted" and "Unmanaged"?

    LHerzog
    LHerzog
    I wonder what the Status in the Encryption dashboard means: under which circumstances is it showing "Not encrypted" and not encrypted & "Unmanaged"? On the screenshot all have the encryption module installed, except one computer. The filter is …
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Endpoint Protection Policies didn't work

    Fabian Schäfer
    Fabian Schäfer
    Hello, unfortunately we have a little problem with the endpoints policy. So far we had blocked powershell for all users and groups via the base policy. But since we need powershell for certain scripts this way can't work for us. We tried to block…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Has anyone seen a false flag for "WIN-CAC-NET-CONNECTION-NO-CMDLINE-1.star"

    bkatw0rk
    bkatw0rk
    I'm running into an issue where sophos flags dllhost.exe as suspicious because it runs with no command line arguments. That IS suspicious, my issue is that when I dug into it, that particular process ID it flags on my end does have a command line argument…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • View related content throughout Sophos Central
  • More
  • Cancel
<>