Hello all,
I have a problem login on to Sophos Central. My username and password is accepted, and so is the email received code and my pin.
On the next screen I'm asked to verify my device, presenting a QR code asking me to scan the QR code and enter…
Our company Ace Money Transfer is using Wazuh as a SIEM and a sophos firewall. We want to send wazuh logs to sophos for it's XDR capabilities. Right now, i am trying the free trial to see if there'a a way to integrate wazuh and send logs to Sophos.
Hi everyone,
After the Crowdstrike update issues last week, we're conscious that a similar faulty update with Sophos could impact us as well, given all endpoint security software naturally needs kernel-level access to do its job.
We're now looking…
Hi, I am trying to migrate an endpoint from one tenant to another, each request I have sent sits pending then fails after a few minutes.
on the sending Tenant I am getting 'reason': 'Error (400)'
On the receiving Tenant I am getting 'reason': 'Endpoint…
This is the most useless message.
Where in Central can you view what specific applications are in quarantine?
On the rare occasions where it does actually list the file as an alert, you can't even issue an instruction via Central to remove the offending…
Hello everyone,
are there currently any problems with the detection page?
The last detection I am seeing now is from yesterday 1 PM. Usually i see a lot of 4625 (failed logins) in the morning.
Best regards,
Jonas
I have noticed this in Firefox quite a few times in the past.
I log in to Central, after successful MFA I may see the username / passwort prompt again. If I simply reload the page at that stage, I'll see the dashboard.
Second issue: after login, I…
Hi,
I want to know if there is a possibility to Customize the Centrals Dashboard. Maybe similar when I launch a customer and can switch between different widgets?
When adding a label to HA active-passive cluster in Central Dashboard the label will only apply to primary node.
Fetching Label ("name"-Parameter) using Central API will return Serialnumber for auxiliary device:
Is this know behaviour or a bug…
We've just renewed our Intercept X Advanced with XDR licenses and the new licenses are showing in Central (Licensing > Product Licenses) with the same license number but as a separate line item with zero usage.
When the current licenses expire in a…
You're a detail oriented administrator. You name all your Access Points, and your Firewalls so you can identify them easily. So you set up your alerts so that you can keep a close eye on your environment... You have 10+ locations so you have your alerting…
I've reported this to SOPHOS quite a while back... however they are far too busy removing features customers want, to fix real problems that exist today in their latest V20 of SFOS.
Using firefox 115.10 ESR I notice today
going directly to
https://central.sophos.com/manage/threat-analysis-center/cases (copy that in address bar)
works.
Then clicking on Detections, I get an error bottom right
The detections load after a…
hy,
I would like to know the steps to grant a user the ability to manage either a single device or multiple devices within Sophos Central. Could the community please provide guidance on configuring the necessary permissions and settings to enable this…
Hello Support,
I have recently received Sophos XGS 3100 appliance and now i intend to register it.
However, whenever I try to login to Sophos Central, after entering the username and password it goes to MFA screen, waiting for verification of code…
Hi Sophos Community.
I've been toying with the new custom dashboards on Central. One widget I've added in is the "Sensor location of detection" item.
This (presumably) shows us that some of our devices are in places I would not expect them to…
Hi everybody,
I have an account as Helpdesk admin and custom read authorization .
I can access the Sophos central but not in the Firewalls under SC firewall management.
Any comment would be appreciated.
Bye.
Murat
Monday I was unable to get into my SOPHOS Central account. My code was not being delivered to my cellphone via SMS. I tried for hours... and no success. I needed to get in to make an adjust my Endpoint policies.
This has happened once before, and I…
This is the result when I try to syncronize: Error [Th 14] Active Directory synchronization failed. Reason: System.Net.Http.HttpRequestException: Error al enviar la solicitud. ---> System.Net.WebException: Se ha terminado la conexión: Error inesperado…
Hi, this is a question to the Sophos team.
I'd like to have a firewall license overview and see the start and expiry dates. I wonder why this is shown in the useless format like
" 2 months ago " or " in a month "
so I need to put my mouse over every…