As a partner, for endpoint protection, it's quick and easy to add, under Global Templates, a template and within that, Global Settings or Base Policies and allow/deny things across our customer base. However this isn't conducive for customer specific…

Hi, is it possible to delete a directory service? Regards Dennis

Hello All, We are planning to implement SSO for Sophos Central admin authentication using our two separate Google Workspace domains. I had some questions on the best way to configure this access: Is it possible to configure two Google Workspace…

I cannot find any way to send a test mail from Sophos Central.

Hello, We have a Client that has 1400 licenses for Intercept X Advanced, and is using 1284 . What is not making sense is this: We have 1442 active devices, not counting Servers. How can this be? I tried to make sense of this, but I wasn't…

So we install our clients to go to a specific group depending on dept. the user is in. Is it possible to move them to another group either with command line or api? I know I can do it in the cloud management, just though it might be easier to do it automatically…

We are using Sophos Central Endpoint Security and is there a way to send email alerts from the alerts generated by the Sophos Threat Analysis Center? Thanks.

License Transfer events should appear in the audit log. Currently it doesn't.

Hi folks, I know this should have been commented on during the EAP and I missed the opportunity. I was exploring the firewall reporting after having had a fix applied to my CM account earlier today and found that there is no email or application reporting…

hello I tried to create Sophos central account to try Sophos XG Firewall trial, But I never get email to activate my account. my email is GMAIL, I got trial serial number , But I cant create sophos central account to claim my Trial. thanks alot

Hi folks, I cannot find a way of restore the CM to the whiter background, there current black is not user friendly in my opinion. The colour scheme looks fantastic with a black background but colour schemes do not always make usage enjoyable. Ian…

Hello Team, We are facing login challenges with Sophos Central Login

Hello, I have an issue with migrating devices to another organizational unit in Sophos Central. I've tried using Postman for this. It works when I want to move all devices from one unit to another, but when I try to move only a specific group of devices…

Hello to all , i have an error when try to manage firrewall from central it give me " the firewall is not responding to the login request as fast as expected. please wait a while and try again, or check that the firewall is not experiencing any internet…

Hi, today all access points (myself and customers) are marked as offline in Sophos Central wireless but thankfully are still working. Are there any troubles in central (EU)?

Hello Team, Could you please share the Sophos Central CIS Benchmarks pdf for hardening Sophos Central?

Sophos Central is telling me we have a machine with Tamper Protection off but it can't show me which one and (click on device in the report and it show me a list of machines with any protection off but it's a list of zero machines. Click automatically…

Service unavailable or 502 Bad Gateway when calling https://central.sophos.com Germany region. Some devices do not get Heartbeat. Any known issues with Central? Status page says: all fine

Hi, we wanted to use Sophos Data lake scheduled queries to check periodically if our HW and SW inventory database is up to date. We noticed that not a lot of HW info about endpoints is populated to the Data Lake with hydration queries but it can be…

Hi all, Do you know if there is way to check the number of API call make during the day or something ? I can't find a way to check the API consumption.

Our PSA sync to Connectwise is working perfectly for all products except MDR complete. Only "Central Managed Detection and Response Complete Server" is syncing, except when I run a sync I see that line item briefly change to "Central Managed Detection…

We onboarded a new client with a large Azure list of users. The tenant sync with on prem AD and they sync everything. I am trying to get my head around Sophos syncing based on Group ID or group filter. We really only need about 50 mb's synced. The way…

Hello Sophos Community, I have a challenge accessing Sophos Central. After successful user ID and password login, I get stuck on the next verification level requiring Security Code as shown below: Sophos doesn't sent the code. Where do I get the…

Hallo zusammen, habe leider nichts gefunden und muss euch fragen. Kann man in der Central eine Benachrichtigung einstellen, wenn an der Konfiguration etwas geändert wurde (durch einen 2. Admin z.b.) Ich sehe es in der Central im Überwachungsprotokoll…