Since the Upgrade of our XG 5 days ago which was parallel with the Sophos Central Updates during the weekend, I can see some very old red heartbeat sessions I blieve this is a bug. In fact I wonder if it is really possible that there is a heartbeatsession…

On which two of the networks can the endpoints be protected from the computer with a red health status? Why do you answer that way? I feel like it's a trick question as wouldn't all three be protected? I said A and C since B was obvious. I was wrong…

Hello, I am in need of doing a "management split" of my firewalls that are registered with central Sophos. For example, I have 8 firewalls registered in Sophos Central, and I need that with a certain user of Sophos Central, I can manage only 4…

While scheduling the firmware upgrade through Central, I've encountered with following error. Below the snapshot of error message. How to fix the timezone error?

I have been working on increasing network security and implemented firewall rules that block access to the internet by workstations if they don't have a Heartbeat. Of course we have the "chicken and egg" situation, how is the Heartbeat registered if…

Hello everyone, is it planned to install the Firmware Updates for RED and Access Points via Sophos Central? I have many firewalls where I have to logon and click on install. The possibility to install these updates with a time schedule would be nice…

Hi Folks, based on our design, my XG firewall doesn't have direct access to internet to receive updates. I know we have SFM to help in this scenario but knowing that SFM is already retired and Sophos not providing serial number anymore, so what…

I have several groups defined in Sophos Central for firewall management. Each group presently just has one firewall, and when added, I was able to import the firewall config so the device was not reset. It's working as I would expect and I can update…

Hi Sophos, Quick question hopefully, just after some clarity. I've been adding in items to our Block list as *@domain.com whilst a colleague has done the same with *otherdomain.com. Are both correct? According to this article, my way is correct…

Hello community, we have some IPSec tunnels to our branch offices. The connections are stable over the day (no entries in the logs of both vpn-endpoints), but in central we have a lot of warnings about failed IPSec connections reported by the auxiliary…

Hi guys we've been using Sophos Central quite a lot to keep our FQDN and Host objects central between all our different firewalls. Recently we've been noticing new firewalls that are joining are not successfully syncing objects when placed in their…

Temporary error while accessing Sophos Central has been going on for 3 days. Device is registered to our account but cannot register with SC and accept management. Trying with a different username and password yields n incorrect username or password…

Hi just checking if anyone is seeing the same thing as we are. Right clicking and hitting manage Policy on the breadcrumbs is resulting in a nearly blank page with a question mark on the page. We've tried multiple pcs and browsers as well as internet…

Hello...We will be migrating many SG's to XG's and were considering using the SG to XG deployment tool. However, there is a lot of legacy stuff that we do not want to come over so we are electing to programming them from scratch. However, if we attempt…

Good morning, I'm on a XG135 with SFOS 18.0.3 MR-3 configured in HA. I want to enable Sophos Central services under Central synchronization section, i only choose "Use Sophos Central reporting" and then apply. I get a red banner sayings: "Couldn't…

We have had multiple firewalls sending notifications of Firewalls losing connection to Sophos Central multiple times a day. Anyone else experiencing this issue? Thanks Brian

In my Central account I have 5 firewalls. The two I have upgraded to MR4 will present an all white page when trying to manage the firewalls. They previously connected fine. One of the other firewalls is on V18.0.3-MR3 and works normally. Locally I…

Hi, I'm new with sophos central and currently I make my first steps. At the moment the only thing I want to do is to cofigure some XG Firewalls. I'm wondering that it is not possible to manage IPsec policies in sophos central global for all grouped…

Hallo Zusammen, wir haben eine XG 135 mit SFOS 18.0.0.379 im Einsatz. Wir betreiben damit einen Sophos Connect IPsec-VPN und ich vermute genau der wirft uns ständig Alarme ins Central (Kein weiterer VPN-Tunnel zu Zweigniederlassungen o.Ä.). Ich habe…

Hi All, For a few months now we have been intensely using Sophos central. The thing we noticed however is that the email alerts from Sophos central are quite lacking in data they provide and the usability of said data. I tried to find a way to…

Dear we just put a new Box XG106 into operation and as usual after completing all the settings in the sophos XG we access the Central Synchronization menu and click on Register, insert our central sophos credentials and simply nothing happens, spend a…

We are using Sophos Central to manage our XG firewall policies. One of our Firewalls isn't receiving any of the policy changes. They are all stuck in Pending transactions. I've tried to restart the XG firewall, but that hasn't helped. What else can we…

Hello, I am new to the Sophos world and have a new SX135W that I am working to get setup. We migrated policies from and older SG230 and now seem to have broken the connection to Sophos Central. I added a rule to permit any traffic to Sophos LiveCentral…

Hello Community! Overview SCFM schedule maintenance is planned on 15-Oct-2020.(05:00 AM GMT to 9:00 AM GMT]. Applies to the following Sophos product(s) and version(s) Sophos Central Firewall Manager (SCFM) Impact SCFM won't be accessible during…