• WAN port is down while the connection is up

    Mahe Qasem
    Mahe Qasem
    Hi, I have XG230 it shows that the wan port is down (Status is Red) however the connection is up. Appreciate any comments
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • DISABLE BACK UP WAN | DYNAMIC IP

    Marjoriel Ancog
    Marjoriel Ancog
    Hello, We have two ISPs set up for our client's firewall. The main one is static, and the other backup is dynamic. My concern is that if the failover ISP is on dynamic, that could prevent us from remotely getting into the firewall to switch the failover…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS 107w 4G WAN Fallback not working

    Aaron Berger
    Aaron Berger
    Hi, I've setup 4G WAN fallback if the primary NBN connection goes down. I've confirmed the 4G WAN connection is working. However, when the primary WAN connection goes down, it's not falling over to the 4G WAN. This is the failover rule I have in…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Problem in using 2 wan links

    pablo carvali
    pablo carvali
    Hi, I'm new to Sophos V19. I have 2 wan links from different ISPs. I don't want to do any load balancing. All I want to do is to access some websites using wan1 link, and some other websites with wan2. I was able to do this in previous versions…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS126 Firewall WAN Traffic

    Alparslan Bolat
    Alparslan Bolat
    Hi everyone, There is a wan1 and wan2 line on the sophos firewall. Wan1 should work during the day and wan2 at night. How can I do this?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall Gateway Problem

    boss768
    boss768
    Hello everyone, I have a Sophos Firewall behind a Fritzbox 6591. The Fritzbox now serves only as an internet interface. The Sophos is running as a VM on Proxmox and is also set up as an Exposed Host. My issue: The firewall loses its connection to…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Set an indipendent second WAN interface

    LeonardoM
    LeonardoM
    Good morning, I have two clusters of XGS 2100 in HA (Active-Passive) running with the firmware version 19.5.3 MR-3-Build652 . This is my current setup in both of the clusters: WAN1 (ISP) > Port2 LAN > PortF1 HA > PortF2 - PortF2 As per object…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Block DMZ traffic when in WAN failover mode

    BK9
    BK9
    Hello. Wondering how to block DMZ traffic when in WAN failover mode? Have a cable internet connection as primary/active WAN and a DSL connection as backup/failover. Would like to automatically block all DMZ traffic when the primary interface goes down…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • dual redundant vpn tunnels from branch office to HQ office

    damiri
    damiri
    I spent some time on research here and I wasn't able to find something like How-To, KB artice covering this scenario where we may have Sophos LTE modem on branch office or Teltonika modem attached to port. We do local break out for internet services…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • 3CX | Split DNS

    Tharindu Premarathne
    Tharindu Premarathne
    Hi Guys, One of our customers uses a 3CX system and has a separate MPLS connection for it. They bypassed the link to 3cx and accessed their 3cx server through the internet. Now they are requesting us to configure router traffic using the MPLS link…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAN Link Manager link weight value

    Mashrur Sakib
    Mashrur Sakib
    One WAN Link weight is 1 and another WAN Link weight is 3. Which WAN link is priority and how traffic is load balancing?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall red to red connection does not switch back to primary internet

    Ralph Smith1
    Ralph Smith1
    Sophos Firewall version 19.5.1 Main office has XGS 3300 Branch offices have XGS 136 devices Branch offices have primary cable internet on port 2, and 4G/LTE cellular backup internet with a Netgear cellular modem connected on port 3. Cable on…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Wan Link Manager - Why can't I disable a link for troubleshooting

    Steve Klassen
    Steve Klassen
    If you are having trouble with one of your WAN links, disabling it for troubleshooting would be very useful. Why is this not possible? I've been on calls with SOPHOS Engineers where we needed to do this, and it they were frustrated not being able to.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAN access to few VLAN on backup link

    Amit
    Amit
    Hello all! I have a Sophos XGS firewall configured with one LAN and two WAN interfaces. The two WAN links are configured in failover mode, the backup link being activated when the primary one goes down. The backup link has limited bandwidth. I need…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall - Gateway down but Interface Connected

    LuZ
    LuZ
    Hi all, I rarely work with Sophos Firewalls and haven't ever had to do much on them before, but having recently logged in to one I found that on the 'Control Centre' page that 'Interfaces' is highlighted orange. When I then select 'Interfaces' it…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Alert on WAN interface

    Christophe Pecoul
    Christophe Pecoul
    Hi, We have a backup WAN interface SDSL. Sometimes the link is down for 30 sec or several minutes but comes back alone. It s due to saturations very momently The firewall send alert each time. Is it possible to configure an alert that is sent…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to route all internet-bound traffic from a specific IP on the LAN to the backup gateway

    Gsurfer
    Gsurfer
    Hi! We have 2 gateways, GW1 & GW2. GW1 is the primary gateway and GW2 is the backup/failover gateway. I'm needing to route all internet-bound traffic from a specific IP address (computer) on our LAN to GW2. I also need the capability of easily turning…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • load balancing feature is not working and my users are Nat from the same ISP whenever they connected

    Muhammad Alyas Qaisar
    Muhammad Alyas Qaisar
    Dear Sir I have configured two ISP on two different ports of firewall providing the internet facility through Sophos Firewall. I am using the firewall load balancing features by assigning the weightage of 2:1 to both the ISP's. But load balancing feature…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS116w use 3G/4G Module For Redundancy Issue

    ken liu
    ken liu
    XGS116w (SFOS 19.5.1 MR-1-Build278) I want to use 3G/4G moduel as backup Wan and try to test the failover. However, it doesn't work! The log show the traffic still go to the Primary Interface, but it is down status~ Unless I add a route "0.0.0…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAN failover configuration

    Sachin Chopade
    Sachin Chopade
    Dear Team, I have 2 Internet link WAN 1 is leased line 200 MBPS 2nd is Broadband its connect against router so 2nd wan DHCP ip is 192.168.X.X and it work . Now i have configured failover active backup now ,i want to configure active active but my…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • After adding a second WAN link, Internet goes down

    shdan
    shdan
    Hi everybody! Now we have a second WAN link (DHCP) and I‘m following the instructions: https://doc.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Routing/Gateways/RoutingConfigureGatewayBalancing/index.html …
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos DSL Module at XGS 2100

    Dennis Wauer
    Dennis Wauer
    Hi there, I have one question related on the DSL Module , we configured everything like it should be - the connection works fine. But we have a small issue, that it shows the interface under Control Panel / System always as down. I remember something…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Connecting two Cores

    JSP_1970
    JSP_1970
    In preparation for a Network upgrade (which we are also re-subnetting the entire network) I'd like to connect our new core to our XG 550 on a newly installed 10G port on a separate subnet. The existing is on a 1G 10.10.x.x /24 the new will be on 10.16…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAN interface keeps going down every one / two Hours or so days. It started earlier this week and I can't find a reason why it happens. Once I reboot the router/ Firewal, it comes back up.

    NSC NSC
    NSC NSC
    WAN interface keeps going down every one /two Hours or so days. It started earlier this week and I can't find a reason why it happens. Once I reboot the router, it comes back up.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Configure Failover (active and backup wan interfaces) on XGS Firewall V19.5

    Alejandro Hernandez2
    Alejandro Hernandez2
    Hellow I am following this configuration for failover: https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Routing/Gateways/RoutingConfigureGatewayBalancing/index.html I want to be sure if there is…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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