• Can't establish a IPSEC tunnel btw Sophos XG and Fortigate

    juntacadaveres
    juntacadaveres
    Hello there. I have doing some labs and until now I have achieved to make a Sophos-Sophos and Forti-Forti Ipsec tunnel. However I am trying to make a Sophos XG-Fortigate IPSEC tunnel but my tunnel does not wake up. I have followed this guide and configure…
    • Answered
    • 6 months ago
    • Sophos Firewall
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  • Unable to connect remote vpn when secondary node as a primary.

    Kiran Jedhe
    Kiran Jedhe
    I am having an issue with an HA hardware pair. When the secondary node is the master SSL VPN users cannot connect with a remote VPN. Please help me on it.
    • Answered
    • 6 months ago
    • Sophos Firewall
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  • Request for Assistance: Upgrading Sophos Connect via Group Policy (GPO)

    Prateek Singhal
    Prateek Singhal
    Dear Community Members, I am immensely grateful for being part of this wonderful community. Could someone kindly provide guidance on how to upgrade SophosConnect_2.2.90.msi to SophosConnect_2.3.0.msi using Group Policy (GPO)? Alternatively, if there is…
    • 6 months ago
    • Sophos Firewall
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  • kein IPsec VPN nach Upgrade auf SFOS 20.0.1 MR-1-Build342

    Uwe Bohnhoff
    Uwe Bohnhoff
    Hello, all our Site-to-Site-VPN don't work again after upgrading from SFOS 20.0.0 GA-Build222 to SFOS 20.0.1 MR-1-Build342. In the log we find: (unnamed) - Couldn't parse IKE message from .. Also all outgoing remote IPSec don't work again after…
    • 6 months ago
    • Sophos Firewall
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  • Sophos XG Firewall IPSec Failover to Azure.

    Sophos User6087
    Sophos User6087
    Hi all, I was hoping I can seek some guidance on this forum. Currently, we are using our Sophos XG Firewall to connect to our network on Azure using an IPSec VPN Tunnel. We do have two ISP running in our building one being main and other being backup…
    • 6 months ago
    • Sophos Firewall
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  • L2 Connection Between XGS2100

    DDL_123
    DDL_123
    I am having issues configuring a connection between two Sophos firewalls and i am hoping someone can help. The firewalls are installed in two datacenters which are operated by the same provider, both sites are currently configured with a WAN/internet…
    • Answered
    • 6 months ago
    • Sophos Firewall
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  • SSL VPN Use Static IP

    Brian Mowrer
    Brian Mowrer
    Hello, We have an application that requires reverse DNS lookup. When users are on SSL VPN they are getting a new IP address via dhcp on the firewall frequently and the Ip Address does not get a PTR record created in the reverse lookup. I've seen…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Start IPsec connection via console

    SimpleCloud
    SimpleCloud
    I have an IPSec connection that I would like to start the connection via Console. Which commands do I need for this? I am referring to the second button that can be found next to Activate connection in the SFOS web interface.
    • Answered
    • 6 months ago
    • Sophos Firewall
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  • site to site vpn

    faycal cod
    faycal cod
    Hi, I need help connecting the headquarters containing device ruijie rg-nbr6210-e and the branch containing device SOPHOS. I have made all the required settings, but there is no connection to find out more. I am at your disposal. Thank you.
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect SSLVPN Service Unavailable - Only on some Windows Profiles, regular fixes don't work

    ArtL
    ArtL
    I'm dealing with two stubborn workstations that are giving the "Service Unavailable" error in Sophos Connect when used with SSLVPN. This is a brand new deployment, everything is fresh. The services appear fine and if I switch the Windows user to a different…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Set source IP for site to site IPSec VPN using 'Tunnel Interface' connection type linking multiple subnets

    JasP
    JasP
    We have multiple site to site VPNs setup with connection type 'Tunnel Interface'. The VPN links connect multiple remote subnets. How does XG pick a source IP because it seems to be random and can change when we re-establish a connection. This causes issues…
    • Answered
    • 6 months ago
    • Sophos Firewall
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  • Desinstalación Forzada de SSL VPN Sophos (Semáforo)

    Soporte Sisbler
    Soporte Sisbler
    Buenas tardes, Me pueden ayudar por favor con algún comando o instrucción para forzar la desinstalación de la VPN "SSL VPN Sophos (Semáforo)" de forma desatendida (Remota) en 150 equipos para luego actualizar e instalar a Sophos Connect, Muchas gracias…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos connect

    Support Ipsilan
    Support Ipsilan
    Hello, we are doing a migration from old XG330 to a XGS3300 I have a question regarding the sophos connect client, which is currently used with the XG. the current sophos client is openvpn 2.3.8 The new one is in version 2.3, but, do we have a…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos 18.5.5 (FIPS) to Microsoft Azure Local Network Gateway

    Stuart Katz
    Stuart Katz
    So I've seen some articles around on how to setup a Sophos to Azure site to site using tunnel interface, however all my research and talking with Sophos indicates this can only work if the Sophos firewall has a static IP on the WAN. In my scenerio, the…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos SSL VPN issue on 2.3 version - Case 07368183

    umesh prajapati
    umesh prajapati
    Case is not resolved. Please open the case. Sophos team has migrated cyberoam to Sophos firewall & Its working properly from last 3years with Cyberaom certificate which expiry is 2036. The issue is Sophos connect 2.3 is not working but 2.2 & 2…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Route based VPN loopback

    Tony Steele
    Tony Steele
    I have a Route based VPN from SOPHOS to SOPHOS. I need to create a loopback to allow a connection back to a server. I am not able to find any information regarding this. In fact from what I can see I am not sure I can even do this with a normal IPSEC…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • DNS Resolution Issues with Sophos Connect

    Christian Garcia N
    Christian Garcia N
    Recently, I had a problem with a client and their VPN. I noticed that when connecting to the VPN using Sophos Connect, all the DNS requests I make are resolved by the XG. In other words, when I run an nslookup google.com while connected to the VPN, the…
    • Answered
    • 6 months ago
    • Sophos Firewall
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  • DNS resolution over VPN issue when LLMNR is disabled - Sophos Conect 2.3

    SteffenDutschke
    SteffenDutschke
    I have the same problem as described in the following post: RE: LLMNR disabled - DNS resolution no longer works over VPN I have now updated to 20v1 MR1 and installed the current Connect Client. Unfortunately, the error is still not fixed with Sophos…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect client looses profile when changing network

    Stéphane Kamdem
    Stéphane Kamdem
    We are experiencing a very strange effect with the Sophos Connect 2.2.90 client We use SSL VPN connections for users. Users load the profile from the user portal and import it into the client. The connection works fine, but when the user switches networks…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Client GPO Installation

    DavidSain
    DavidSain
    I want to deploy Sophos Connect 2.3 to a group of computers before we install the firewall at the site and push the provisioning file. File is easy, but the GPO to install the Connect Client, while applied to the computer, never installs. We have a company…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect updates

    Gib GoDesk
    Gib GoDesk
    Hello, everyone. I would like to hear from you about your experience. Thank you in advance. Sophos version: 19.5.4 I have two questions. First (1) - Our company is going through a name (identity) transition. We are no longer called XYZ but ABC. Our provisioning…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - Sophos TAP Adapter unidentified network

    Amine SAHNOUN
    Amine SAHNOUN
    Every time I wanted to connect to a VPN via Sophos connect the connection was established for the first time but then the Sophos TAP Adapter card displayed unidentified network, The temporary solution is to deactivate/activate the card to be able to connect…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN (TCP) Static IP Address issues

    Hugh D
    Hugh D
    Hello, I am experiencing the issues listed in NC-120119 when I am using TCP mode for my SSL VPNs. I have a select number of users who I required to get a static IP address, however when they are connected, if they change network type and it tries…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS site-to-site SSL VPN static IP address for client

    VGDtech
    VGDtech
    Hello, I have Sophos XG 2300 with firmware 19.5.3 MR-3. I'm trying to set a static IP address for a site-to-site SSL VPN client. Is there any way to achieve this? Whatever I do it keeps getting leased IP address from Global DHCP pool or the VPN…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect VPN password expired... not using AD for authentication

    Alex Glasener
    Alex Glasener
    Hello, we have a single remote user at our organization using the Remote SSL VPN group. We do not use AD to sync passwords or anything. they are just set by the Admin. He emailed me today saying that his password expired, and he can log-in to the VPN…
    • 6 months ago
    • Sophos Firewall
    • Discussions
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