Hello, Have anyone else come across an issue with getting UDP syslogs when connecting via Sophos VPN? We have an issue with getting any UDP traffic to the listening windows application across the Sophos VPN connection. The traffic gets to the machine…

Hi everyone, Since this is my first participation in this forum, I'm sorry that I have to ask what may seem like rookie questions, but i'm blocked with this issue. I have a Sophos XG107, that I plugged to my router on the WAN port (I get this DHCP…

Hello, I set up L2TP policy as usual - any Mac or iOS client can connect. Everything seemed to be fine. But now the first WIn11 client tried, but strongSWAN says: xxx.xxx.xx.xxx is initiating a Main Mode IKE_SA 2023-06-12 21:17:19Z 14[CFG] …

Hello - I've been able to find a few posts with the same issue, however some of them are locked. Most do point to a specific issue with the PC its installed on, but I haven't found any with a solution in it. So - anyone been able to resolve this issue…

XGS136, SFOS 19.5.1 Migrating from old firewall to the XGS. Deploying Sophos Connect with .OVPN files. Examining the OVPN file and connection logs, it appears Connect tries each of 3 IPs listed at the bottom (Interfaces on WAN, LAN1 and LAN2) until…

Hi, I've setup an IPsec remote VPN which works well with the SOPHOS connect client and heartbeat is being sent. Now, I want to achieve this same scenario that users connect through l2TP VPN and have SOPHOS connect client installed on their systems…

Good morning friends of the community, I'm new to sophos firewall. I need your help for this error when connecting a vpn When importing the Sophos Connect_1.4_(IPsec).pkg file, it gives me the following message: sophos connect_1.4_(IPsec…

Hello I am running the Home FW service - version 19.5.1 Build 278. In a prior release / different machine I had successfully done this but I have forgotten or am just getting stuck. I have been through the setup video and text but here are a couple…

Hi, We provide IT-support for one of our customers in Nigeria. I can manage the firewall via VPN connection from Belgium. Is it a good idea to upgrade the firmware from the webbrowser in Belgium, or do I need someone onsite? (I could use a local…

Planning roll out of Sophos Connect 2.2 for an SSL VPN against an XGS135, v19.5.1 MR1. Description of check_remote_availability in the .pro file is vague in Provisioning file - Sophos Firewall : " Performs a remote availability check at connection startup…

Hi, Good day. Is there a way to save user credentials using SCCLI? Because from documentation, it provide us option to clear credentials. support.sophos.com/.../KB-000038531 It provides option to automatically save user credentials from Sophos…

I have tried running Sophos Cnnect on my MBP Ventura 13.3 but it won't even open. Nothing appears after I double click it. Is this a known bug? I can get OpenVPN to get through but was hoping to use connect at some point

Hi, We have configured IPsec remote access VPN and wants to achieve two profiles for both primary and secondary ISP. We have come to know that it's not possible in IPsec remote VPN currently. But I have seen that we can have multiple Gateways defined…

Hi, Is MAC binding feature introduced in v19.5. As we want to achieve MAC binding in IPsec remote access VPN so that only allow MAC addresses can connect to VPN. After searching, this is not achievable as XG doesn't recognize MAC pre-connection. …

Hi, Is there an option to enforce local users created on Sophos XG2100 firewall to change passwords when they first login with their provided username and password on IPsec Remote access VPN Connection. Password change option is available in User…

Hi, after some testing I got the ip-sec part to connect but now I recive a error in l2tp. "<l2t-1|94> received netlink error: Invalid argument (22)", I did some searching and it might be related to hw acceleration. But I don't know how to disable…

Hi, ipsec-l2tp remote vpn is unable to pass ipsec phase 1 connection, client i nativ Windows 10 L2tp is enabled, Profile is default L2TP Gateway type: respond only Preshared key is added Port is wan port, have tried sub interface too No local id remote…

Reopening this discussion: Sophos Connect Not Creating Config Folder because the answer is NOT correct. This faulty installer has NEVER, and I mean N-E-V-E-R created a "config" folder in ANY, and I mean absolutely ANY customers PC, ever, no matter what…

I've found two other reports of this in the forum, both less than a year old, and both threads were locked without a solution. So, I'll try again. We have one user who is having a problem with the user interface in Sophos Connect. There is no formatting…

Since our company upgraded trom 2.2.75 to 2.2.90 this is a known issue here. The client needs to be reinstalled then. This has only been a very rare issue with the old version. Has Sophos identified the cause yet? Any fixes in the pipeline? …

Remote Access VPN IPSEC with Authentication type certificate does still lead to invalid connection .scx file on SFOS 19.5.0 GA-Build197, SFOS 19.5.1 MR-1-Build278 and SFOS 19.5.2 MR-2-Build624 if the "Organization name" in the Certificate does contain…

Hi, as you know, there a new Sophos connect version 2.2.9 MSI package. I have download it and want to deploy it. At the time is the old version 2.2.7 installed. If I deploy the MSI Package with msiexec.exe /i "d:\VPNt2290.msi" /QN It appears…

Hi, i got an issue with a Windows 11 client. The Sophos Connect client using an existing IPsecVPN connection doesnt connect anymore. On investigation i figured out, that the client connects one time after reboot - if i disconnect the session and…

I am trying to setup the Sophos Connect client as a published application via group policy. When I add the MSI it says the installer is for the Chinese language. I have deployed lots of msi applications before, but never encountered this. It will not…

Hey everyone :-) I am trying to establish a remote client IPSec ( or SSLVPN I don't care) connection for users behind an ISP Router. or in other words Internet (Public Adress ) ISP Router (internal adress) Sophos This already ran on an older XG Version…