If someone also has the problem that the Sophos Connect client doesn't replace the DNS addresses then you've found a bug: "This is known to the Sophos Dev team and is going to be fixed with Sophos Connect 2.3 with ID NCL-1383" If you have a client…

My internet explorer 11 is in version LOG: MSI (c) (58:14) [02:24:17:400]: PROPERTY CHANGE: Adding IEVERSION property. Its value is '11.789.19041.0'.

Hello! So we recently did our cut over from our old firewalls to our new Sophos firewalls. Currently seeing an issue with a laptop that initially said "Service Unavailable" So I went into the services and saw that the Sophos Connect service wasn't enabled…

Scenario is as follows: Sophos Firewall Version: 19.5.2, XGS 6500 Sophos Connect Client Version: 2.2.90.1104, Windows 10 22H2 Sophos Firewall is configured for SSL VPN and IPsec VPN. User adds .pro file in Sophos Connect. User is prompted…

Today a Mac User had a SSL VPN connection and was authenticated with CAA client authentication agent against XG firewall 19.5.2. During work, the user authentication dropped - due to timeout, according to access_server logfile. The SSL VPN connection…

We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they conf irmed no ports are blocked!?

Hi, our Windows 10 users use Connect Client 2.2.90 with the infamous .pro file to tonnect to XG 19.5.2 Firewall with SSL VPN TCP and access internal resources. The SSL VPN clients use the XG firewall as DNS resolver. The XG uses DNS forward rule for…

This one seems to keep rearing it's head... Install went smoothly, yet getting that message when trying to connect. Windows 10 - Version 1511 - Build 10586.420 Sophos Connect - Version 2.2.90.1104 - Confirmed running in services and taskmgr. …

Hello, I suddenly facing a problem of connecting with SSL VPN. Can you please help? Below is the log from Sophos Connect Client 2023-08-03 20:39:34 WARNING: Compression for receiving enabled. Compression has been used in the past to break encryption…

Sophos does not provide instructions on how to enable multiple SSL VPN connections simultaneously for Sophos Connect in Windows. However, I think I would need multiple TAP adapters for this as described here: Sophos UTM: Make simultaneous SSL VPN connections…

We have a user that is complaining repeatedly about disconnecting SSL VPN (TCP) with Connect Client 2.2.90 SFOS is 19.5.2 I assume his ISP uses IPv4 sharing / DS-Lite. Nevertheless, when he connects, he is connecting with an IPv4 address and that…

Hello Experts, I would need to change the subnet that is used for remote SSL and wondering what would be the best approach... Trying to find out whether: is it required to reinstall Sophos VPN client/ Sophos connect after this change? if so…

Good day When trying to connect SOPHOS connect , shows error message , DNS resolution for gateway

Hello all. Our company is considering moving to smartcard authentication to converge three different badges we carry for identification. We have a small contingent of workers who currently VPN in using SSL VPN. I have been trying to find any documentation…

Hallo, my question refers to the VPN client 'Sophos Connect' i had to install, sorry if i should post in the wrong Forum but i couldn't find the name here My question is best described with a scenario: User A in Country X is connecting to the work…

Hello, One of my staff working in my company, using a MAC computer, gets the "File Import Error" error when connecting to VPN, the same config file is processed on the device with the windows operating system and it works smoothly, I expect your support…

Hello Sophos users, we can´t install Sophos Connect Version 2.2.90 on a system with Mac (M2 Chips) using Parallels as virtuell windows system. System type: 64-bit operating system, ARM-based processor However, an error message (installation failed…

Hi Team, When a user try to connect the Sophos Connect it is prompting for a 365 password reset , Does any one knows why does it pop up We have sync thing between Sophos XG and 365 , The sync was done few months back and this promt started yesterday…

Boa tarde! alguém pode me auxiliar com esse erro ao tentar instalar o sophos connect

- XGS with SSL VPN activated on LAN zone (or any other zone) that has interfaces with no IP address (LAG, DHCP...) ends with remote entries in SSL VPN configuration file where the IP is missing - the connect client does not check it and interpreting the…

I have an environment that utilizes the Sophos IPSec Client VPN, and the firewall where the VPN is configured is integrated with my AD. Users authenticate through the LDAP port. Currently, when I create new users, they are required to log in to the user…

Dear Community, is there a Way to configure Autoconnect for SSL-VPNs for Sophos Connect? In the OVPN-File generated by the Sophos Firewall there is a LIne saying ";autoconnect" so its seems as there is an Option for that. UNfortunately i can not find…

Hello, I have two sites ( with two XG10 FW running release 18.5.5 MR5 ) and they have an SSL SIte-to-Site conenction established and running fine. When I'm located on the site A, I can access all resources from Site B But, when I'm connected via…

Version: 2.2.90.1104 Is it nomal, that a provisioned connection with multi-gates gets the name "443"? [ { "display_name": "SSL VPN", "gateway_order": "in_order", "gateway": [ "gate1", "gate2" ], "user_portal_port": 443, "otp": true, "2fa": 1, "can_save_credentials…

Clients were connecting fine with Sophos Connect and had their static IP adresses. Suddenly one day it was saying wrong PSK every time I tried to connect. I've checked PSK and many others settings and averything is fine. My SOPHOS XGS2100 has SFOS…