• Sophos Connect VPN password expired... not using AD for authentication

    Alex Glasener
    Alex Glasener
    Hello, we have a single remote user at our organization using the Remote SSL VPN group. We do not use AD to sync passwords or anything. they are just set by the Admin. He emailed me today saying that his password expired, and he can log-in to the VPN…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos SSL VPN Auto Connect

    Stephen BabuJohnson
    Stephen BabuJohnson
    Hi, One of our customer has Sophos SSL VPN in Sophos XGS Firewall and they are dialing through Sophos Connect Client. Now, they want to auto connect in Windows 11 Pro, when the Laptop power on.. I have gone through some articles and i couldn't get any…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Setup Wizard ended prematurely

    Jiri Zatrepalek
    Jiri Zatrepalek
    Hello I have Paralels Windows machine on MAC and I cannot install Sophos Connect. The message is Sophos Connect Setup Wizard ended prematurely MAC OS SONOMA ver. 14.3 Paralels ver. 19.3.0(54924) Windows11 ver 22H2 Sophos Connect ver. 2.3.0 …
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect v2.3 and SFOS v20 MR1 - SSL VPN - Delayed disconnection

    Jaroslav Faldik
    Jaroslav Faldik
    Hi, With the noon version of Sophos Connect v2.3 against SFOS v20 MR1, I encountered a bug in the delayed disconnection of SSL VPN server-side (XG Sophos firewall). On the client side the connection is already in a disconnected state, but on the firewall…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Comments in SCX files

    Nez_Pottage
    Nez_Pottage
    Hi all, When editing an SCX file for Sophos XG / Connect VPN, is there a way that you can add comments into the file for information, i.e. in a split tunnel config, can we make a note of what the network address / range relates to? Current config…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Failed to install Sophos Connect 2.3.0

    andrew User
    andrew User
    Hi Guys, I need help with this issue, have tired a few times to install Sophos Connect failed giving me error msg: Service 'OpenVPN Service' (OpenVPNServiceInteractive) failed to start. Verify that you have sufficient privileges to start system services…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Installation

    Pradeep
    Pradeep
    Hello All, Recently we are facing issue while installing sophos connect attached snip for your reference .please verify it and provide solution and help me to resolve this issue. Thanks in advance.
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.3 with disabled IPv6 component

    Quallensaft
    Quallensaft
    - upgraded our Windows Connect Clients from 2.2.9 to 2.3 - when now connecting with SSL VPN: The client is connected (all is working) but the state in Sophos Connect will not switch to connected and stays in "is connecting"... -> not possible to disconnect…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.2 scx file gateway_order not working

    EastCoastUser
    EastCoastUser
    I have a Sophos that has a publicly accessible IP address which I will call 47.x.x.x, and this same IP is also publicly reachable via DNS name which I will call myhost.com. I have IPsec set up and working on my Sophos v20 firewall. I have Sophos Client…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • SSLVPN Certificate renewals require re-download?

    ArtL
    ArtL
    I'm aware of the KB that states when it is required to re-download the SSLVPN configuration when changing global settings but it doesn't specify the certificate as one of these things. So what happens if you renew an active certificate before it expires…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos SSL VPN with Sophos Connect with MAC (arm M1 M2 M3 architecture)

    msw_fisit
    msw_fisit
    Hi, we cant geht Sophos Connect Software on a MacBook Pro 2021 macOS 14.4.1 (with M1 Chip) imorting the SSL VPN .opnv Files Error: can't parse the file we tryed to change the Config removing: comp-lzo yes adding: compress lzo according…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect SSL warning message

    Weston Gately
    Weston Gately
    This message pops up when I try to connect. We have other people using the same setup without issue. Is there something wrong with my config file? It does connect, but it needs to be secure. My Config file looks like this: [ { "gateway": "REDACTED…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Connect: Multi-user Autoprovisioning

    RIWE
    RIWE
    Hi, as we can read in multiple threads, Sophos does not think multi-user devices are important. Sophos Connect with multiple users on the same PC - Discussions - Sophos Firewall - Sophos Community Sophos Connect client multi-user environment: usage…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • REMOTE ACCESS VPN

    Patricio Gómez
    Patricio Gómez
    Hello, good morning, my vpn connect is something strange, apparently when I connect it to my laptop and connect to another network the vpn grabs me, but the users who install the vpn connect, I enter their credentials, it looks like the image, they are…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - SSL VPN not working

    Lennart Siekmann
    Lennart Siekmann
    We are having an Issue with the VPN Connection of a single Client. Users are authenticated via AD, the Sophos Connect Client and Config file was downloaded from the Sophos VPN Portal. When starting the VPN Connection it loads forever until it eventually…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN access condiitonal access (etc like Checkpoint VPN)

    Georg Zoeller
    Georg Zoeller
    Hi everyone, been curious lately, is it possible to have something like checkpoint conditional access (like is windows up to date, is defender/antivius activated and so on) before allowing to the vpn gateway. And im not talking abou ZTNA since that…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos VPN Client - disable autoconnect when in local network

    Kam
    Kam
    Hi all, I'm struggling with setting up Sophos VPN Client on user's Windows computers. What behaviour I expect is to automatically connect when user connects any network except internal LAN/WIFI. So if users is turning on the laptop at home and…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect: MFA box parameter in .ovpn files?

    Quallensaft
    Quallensaft
    Is there any way to activate the MFA box at login in Sophos Connect direct in a .ovpn config (no provisioning)? I guess with provisioning the firewall will also only create a .ovpn config with a parameter for MFA. client dev tun proto udp verify-x509…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - Problems with activated IPv6 on Client

    bmu
    bmu
    Hello, we're using a Sophos XG 135 in Cluster as VPN-Endpoint. On the client side, we're using Sophos Connect with a provisioningfile. If a client gets a IPv6-Lease (on the WiFi-Adapter in Windows, for example), users can't connect with Sophos Connect…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Change AD Domain name for IPSec

    Downsideup
    Downsideup
    Hi Our staff currently VPN using the Sophos Connect client over IPSec with AD authentication. We are having a rebrand so will be changing our external domain name. But we will be keeping our old one. How do I confirgure AD and Sophos to use the…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • display problem with the Sophos Connect VPN

    adnane alislami
    adnane alislami
    Hello, I have a display problem with the Sophos Connect VPN tool, please find below a screenshot
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Multiple Gateway order not working

    Ricardo Hartzenberg
    Ricardo Hartzenberg
    Hi, i createa .pro file using the link https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RemoteAccessVPN/IPsecSSL/SophosConnect/RAVPNSConProvisioningFile/index.html#templates but it does not switch over…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • SophosConnect 2.2.90 MSI repair broken

    IT-Service Stadtverwaltung Wörth am Rhein
    IT-Service Stadtverwaltung Wörth am Rhein
    Ironically, when you have a fully working SophosConnect client, and you run the MSI in "repair" mode, the Sophos TAP Adapter will be removed but not added again, resulting in the Sophos Connect Service not starting.
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Service fails to start due to port 60110 being in use/reserved

    IT-Service Stadtverwaltung Wörth am Rhein
    IT-Service Stadtverwaltung Wörth am Rhein
    Sophos Connect v2.2.90.1104 on Windows 10 scvpn.log: 2024-02-08 01:44:25PM [21436] dbg Starting HTTP server on 127.0.0.1:60110 2024-02-08 01:44:25PM [21436] dbg HTTP Server: cannot bind to 127.0.0.1:60110: 10013 (No such file or directory) 2024-02…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • How to enable Sophos Connect using the CLI with an OTP?

    ff9394611
    ff9394611
    Hello there, I am trying to connect to the VPN using the command line "sccli". When there no One Time Password, it works without a problem. But when OTP is active, I can't seem to get it done. I came across this post that says to use {PASSWORD}{TIMEOTP…
    • 10 months ago
    • Sophos Firewall
    • Discussions
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